First Data - ICICI Merchant Services Reviews

3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 4.0 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
June 25, 2019

Numerous hurdles discovered along the way

Score 4 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Facilitates the approval of credit/debit card payments.
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
Read this authenticated review
Ruby Javaid | TrustRadius Reviewer
October 03, 2017

FirstData a good overall solution for ecommerce integration

Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
  • The First Data UI could be better - it's not easy to see trends and I can't pull up transactions for periods longer than 2 months at a time.
  • Stripe has recently updated their UI and they are free to integrate with my website. With FirstData, not only do I have to pay my bank a monthly fee, I also have to pay for a special plugin to integrate into WooCommerce on a recurring yearly basis, but I also have the transaction fees. It's a solution that works, but I'm not convinced it's the best one out their anymore.
Read Ruby Javaid's full review

First Data - ICICI Merchant Services Scorecard Summary

About First Data - ICICI Merchant Services

First Data and ICICI Merchant Services combines a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019.

First Data - ICICI Merchant Services Technical Details

Operating Systems: Unspecified
Mobile Application:No