Overview
What is InsightSUITE?
First Insight provides the retail industry with a platform for collecting the Voice of the Customer and Zero-Party Consumer Insights.
Pricing
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
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- Tech Details
What is InsightSUITE?
Designed for all who develop, market, sell, and support products and services, the InsightSUITE Experience Management Platform gathers first-party data via digital engagements and processes it through proprietary algorithms to provide predictive results.
- Engage - Listen - Understand
iCX, InsightSUITE’s digital engagement module, lets users engage prospects, consumers, customers, and employees via a browser-based user experience. iCX gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.
- Proven, Predictive, Efficient
InsightSUITE’s predictive analytics engine uses human computational modeling and Bayesian models to minimize the number of responses necessary for statistically valid results, with the goal of making experience management efforts more accurate, less expensive, and faster than other research methods.
- Expert Account Support
First Insight Account Managers are partners committed to customers' success. Team members help the user operationalize the InsightSUITE.
InsightSUITE Screenshots
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InsightSUITE Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Languages | English, French |
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