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InsightSUITE

InsightSUITE

Overview

What is InsightSUITE?

First Insight provides the retail industry with a platform for collecting the Voice of the Customer and Zero-Party Consumer Insights.

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Pricing

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What is InsightSUITE?

First Insight provides the retail industry with a platform for collecting the Voice of the Customer and Zero-Party Consumer Insights.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://info.firstinsight.com/request-a…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is InsightSUITE?

First Insight’s Brand Experience Management Software provides a software solution that informs business decisions. It is a platform and decision-making software that leverages analytics including human computational modeling, Bayesian mathematical models, predictive analytics and APIs, First Insight’s platform is designed to help users anticipate outcomes so they can build achievable financial plans.

Designed for all who develop, market, sell, and support products and services, the InsightSUITE Experience Management Platform gathers first-party data via digital engagements and processes it through proprietary algorithms to provide predictive results.

  • Engage - Listen - Understand

    iCX, InsightSUITE’s digital engagement module, lets users engage prospects, consumers, customers, and employees via a browser-based user experience. iCX gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.

  • Proven, Predictive, Efficient

    InsightSUITE’s predictive analytics engine uses human computational modeling and Bayesian models to minimize the number of responses necessary for statistically valid results, with the goal of making experience management efforts more accurate, less expensive, and faster than other research methods.

  • Expert Account Support

    First Insight Account Managers are partners committed to customers' success. Team members help the user operationalize the InsightSUITE.

InsightSUITE Screenshots

Screenshot of The interface provides actionable insights directly from customers within 48-72 hours.Screenshot of Price elasticity curves and demand forecasting can be used to pick the right product at the right price and reduce markdowns.Screenshot of The experience management platform is used to capture and analyze data from every potential customer and employee interaction.Screenshot of First Insight combines immersive gamification and 3-D models to engage consumers and elicit valuable date to inform business decisions.Screenshot of Results are presented so as to be actionable and easily understood, so viewers can quickly ingest consumer data and make key decisions with speed.Screenshot of The platform is mobile-friendly so key insights are easy to access on any device.

InsightSUITE Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported LanguagesEnglish, French
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