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FloristWare is a software that has proven to be invaluable for small flower shops, enabling them to stay organized and efficiently manage …
Overview
What is FloristWare?
FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is…
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What is FloristWare?
FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is not affiliated with any wire service…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.floristware.com/floristware…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is FloristWare?
FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is not affiliated with any wire service and does not involve the costs or entanglements that typically come with wire service systems. Additionally, the vendor says it is also very different than other independent POS systems in that it is not a compromise – it has all the features that even the busiest and most successful florists need.
The vendor does not require a contract from their clients and there are no up-front fees.
FloristWare Features
- Supported: Production/Delivery Tracking And Delivery Confirmations
- Supported: E-Commerce Website Integration
- Supported: Advanced Marketing Features
FloristWare Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | No |
| Supported Countries | USA, Canada |
| Supported Languages | English |
FloristWare Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 80% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 0% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
FloristWare is a software that has proven to be invaluable for small flower shops, enabling them to stay organized and efficiently manage their orders. By using FloristWare, businesses are able to ensure that no orders are missed, as the software allows different employees to easily see the status of each order. Customers have benefited from the increased efficiency in customer service that this software provides. Users have expressed their love for the product, praising its ease of use. In addition to order management, FloristWare also simplifies price updates, ensuring that salespeople are always up to date.
This software excels in managing and tracking workflow and deliveries, providing invaluable productivity reports. It saves a significant amount of time by making it easier to take orders from repeat customers and provides easy access to all orders for reference. The positive impact on sales, even during holidays, has been evident, as FloristWare helps businesses work on customer retention and increase sales to existing customers. It is highly recommended for shops transitioning from paper or other systems. Users have reported seamless switches to FloristWare without any issues.
FloristWare also offers excellent tracking abilities for special events, stores a large amount of information, and allows for effective marketing tracking. Customer service is exceptional, with fast and responsive support through emails and remote assistance. One advantage of FloristWare is that it is an independent software that does not require the purchase of additional equipment or work with specific credit card companies. It's known for being customer-oriented and offering a suite of amazing features including shortcuts for frequently used addresses and email receipts. The business reporting capabilities are top-notch, allowing detailed analysis of sales by product, category, and customer. This comprehensive solution has helped businesses increase sales through targeted marketing campaigns.
In terms of usability, FloristWare is easy to navigate and intuitive, with the ability to export data for further analysis if needed. The support team receives high praise for their quick responses and assistance. FloristWare provides access to performance data, sales reports, and accounting reports, making it a valuable tool for florist businesses.
Users commonly recommend utilizing Floristware as a tool to streamline the order taking process for florists. They caution against being swayed by new vendors and advocate for selecting a system that offers various options and pre-installed marketing features. Users further suggest downloading the free trial of Floristware as a means to thoroughly evaluate the program. Additionally, users highly recommend considering Floristware as more than just a Point of Sale system, highlighting its ability to provide significant and measurable data for analyzing and measuring business success.
Attribute Ratings
Reviews
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Score 10 out of 10
Vetted Review
Verified User
We use FloristWare as the main POS for our retail florist location. Among other things FloristWare helps us with order taking, scheduling of the deliveries, invoicing corporate accounts, quoting weddings and events, creating accounting reports, running marketing campaigns, and a few others.
- Independent florist software that does not require purchase of additional equipment.
- You can choose any credit card company you want.
- It is a florist PO system geared toward developing a better relationship with your customers.
- All customer data belongs to you.
- I would like to see the ability to save work and continue later (as in pause order entering).
- I would like to see in the future a more advanced routing module.
- FloristWare helps us provide much better customer service.
- Dove POS
I personally used both Dove and Mercury POS - each has its good and bad sides. Comparing FloristWare with these two - I would say that I get more bang for a buck with FloristWare. One of the large selling points for FloristWare compared with other two, was "no strings attached" - and here I am still with them for 2 years and no complaints - just compliments.
March 02, 2016
FloristWare makes my business easy
Score 10 out of 10
Vetted Review
Verified User
First, our organization is a small, local retail florist. I am the sole employee - chief executive, designer, buyer, marketing manager, social media manager, bookkeeper, delivery driver and janitor. It is vital that systems I employ provide multiple functions, be easy to use, effective and responsive, as I have no spare time.
Floristware is more than just a POS - it's also a customer service database, a marketing engine and an inventory management system. It doesn't just report our sales; it increases our sales. It does everything I need, and produces every report I want ... and even allows me to export data into a spreadsheet so I can produce reports and graphs on any aspect of my business.
- The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
- The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
- The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
- This is difficult to answer - because any time I see an area for improvement, I notify Floristware with my suggestion. More often than not, that improvement is included in the next version of the software. They are very responsive to customer input.
- As previously mentioned, the marketing tools built into FloristWare - Reminder Service, Fundraiser Tool, Campaign Builder - have easily brought us additional business we would otherwise not have seen.
- The robust report function allows me to quickly see areas where sales are lagging, so that I may make changes to improve those over the coming period.
- Delivery routing assists in making my deliveries in the most efficient way possible, keeping me out on the road for the shortest amount of time.
I have never felt the need to seek out an alternative to Floristware.