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Forcepoint SWG

Forcepoint SWG
Formerly Forcepoint Web Security

Overview

What is Forcepoint SWG?

The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and…

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Recent Reviews

TrustRadius Insights

Forcepoint Secure Web Gateway has proven to be a valuable tool for organizations in various departments, ensuring secure browsing of the …
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Forcepoint Security

10 out of 10
December 10, 2020
Incentivized
It's a good solution and works for us in hybrid as well as central proxy. We are currently using this solution throughout the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Product Demos

Mac OS Endpoint Installation | Forcepoint Web Security Cloud

YouTube
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Product Details

What is Forcepoint SWG?

The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal filesharing accounts, detecting shadow IT, and optionally providingRemote Browser Isolation (RBI) with Content Disarm andReconstruction (CDR).

Forcepoint SWG Features

  • Supported: Shadow IT discovery and risk ranking
  • Supported: Cloud Application Control and full CASB upgrade
  • Supported: Data Loss Prevention (DLP)
  • Supported: Cloud Sandbox

Forcepoint SWG Video

Forcepoint Web Security Cloud Features

Forcepoint SWG Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal filesharing accounts, detecting shadow IT, and optionally providingRemote Browser Isolation (RBI) with Content Disarm andReconstruction (CDR).

Zscaler Internet Access and Netskope Public Cloud Security are common alternatives for Forcepoint SWG.

The most common users of Forcepoint SWG are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(136)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Forcepoint Secure Web Gateway has proven to be a valuable tool for organizations in various departments, ensuring secure browsing of the internet and addressing a range of security concerns. Users have reported that the application effectively blocks malicious threats while allowing users to browse the internet, providing an effective layer of security. This has helped organizations protect their computers and laptops from potential threats, giving IT departments peace of mind.

Additionally, the software has been instrumental in managing productivity, as it enables different departments to access specific categories of websites and allows managers to review internet activity. HR teams have found value in the user site visit data managed by Forcepoint Secure Web Gateway, which has proven helpful in certain cases. Moreover, the ability to quickly generate standard reports from the report catalog has made it easier for organizations to monitor web traffic and measure internet usage.

In public-sector organizations, the software ensures that users and staff are accessing websites aligned with mission goals. Libraries have leveraged its functionality to enable filtering of staff and patron internet usage, meeting requirements for CIPA compliance and qualifying for E-Rate funding.

Customers have also praised Forcepoint Secure Web Gateway's scalability and ease of deployment across multiple locations. The granular delegation of administration via active directory has allowed local departments to implement their own rule sets, enhancing efficiency and effectiveness.

Overall, customers have found this product to be a reliable solution for securing web traffic, preventing threats, managing productivity, and ensuring compliance with organizational policies.

Helpful and Clear Help Articles: Reviewers have praised the clear and helpful help articles provided by Forcepoint Secure Web Gateway. These articles were found to be a valuable resource in understanding and utilizing the software effectively, with some users mentioning that they served as a comprehensive reference point for various tasks and functionalities. The availability of these detailed and informative articles not only contributed to a smoother learning curve but also helped troubleshoot issues independently, reducing the reliance on customer service support.

Time-saving Feature: Users appreciate the time-saving aspect of Forcepoint Secure Web Gateway's clear and easily accessible help articles. With these resources readily available, reviewers mentioned being able to find answers to their questions quickly, allowing them to continue working without interruptions. This feature has been particularly useful in minimizing downtime caused by seeking support from customer service or navigating complex user manuals.

Commitment to Customer Satisfaction: The inclusion of clear help articles demonstrates Forcepoint Secure Web Gateway's commitment to customer satisfaction. Reviewers highlighted how this comprehensive resource eliminates unnecessary back-and-forth communication with customer support, as it provides extensive information upfront. By offering detailed guidance through these articles, Forcepoint Secure Web Gateway ensures users have access to reliable self-help options, enhancing overall user experience.

  1. Poor User Interface: Multiple users have expressed frustration with the confusing and non-user-friendly interface of Forcepoint Secure Web Gateway, making it difficult to navigate and causing difficulties during installation.

  2. Limited Configuration Options: Some users feel that the software lacks flexibility in defining usage, as the options for configuring policies and exceptions are limited compared to other available options in the market.

  3. Slow Support Response Times: Users have reported slower support response times compared to other vendors, with issues taking 3 to 5 days to resolve, indicating a need for more efficient and responsive customer support from Forcepoint.

Attribute Ratings

Reviews

(1-25 of 75)
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Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • It does seem to block a good amount of malicious sites.
  • Received very poor support during and after a recent upgrade with negative effects for many of our users.
  • Product support is somewhere between mediocre and non-existent.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • The design of Forcepoint Web Security [in my opinion] does not lend itself well to remote workers. This was obvious [to me] before the pandemic and was only more evident with the pandemic.
  • Quality control of Forcepoint Web Security software requires staff time and resources to administer and upgrade. It is refreshing to see the administration [needs to be] reduced with a cloud-based solution.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Employee productivity has increased
  • The visibility of traffic that we expected is not there
  • Data security visibility has increased
  • We have better control on bots and malware
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We have had potential malware outbreaks prevented because of Forcepoint Web Security
  • Questionable access of certain materials on the internet has been prevented because of our implementation
  • The organization's network resources now have more bandwidth because of the restrictions the application provides
Chandan Singh Rathore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Perfect categorization and content filtering helped agents to work flawlessly which increased their productivity
  • Web related issue tickets were less which improved the IT engineers efficiency as they started focusing on other issues/troubleshooting
  • During any problem with it, Customer support was not up to the mark as expected
  • Deployment flexibility as it can be installed on premises, cloud or hybrid
September 30, 2020

New and liking Forcepoint

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Good investment, given the many websites it has been blocking.
  • Return on Investment is different from company to company and hard to pinpoint an exact amount, however, keeping 3000 employees from going to websites not work related you can only imagine the amount of non-productive hours it is saving the company.
  • You can also see the ROI in the time it saves the IT dept. from dealing with computer issues cause by malicious websites.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The investment is actually modest, considering how important web security is.
  • I don't know how to quantify the hours it saves IT staff, but it is substantial.
  • Users know they are monitored and that they are allowed a reasonable amount of personal web usage. They appreciate it and rarely abuse this privilege.
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