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Forcepoint SWG

Forcepoint SWG
Formerly Forcepoint Web Security

Overview

What is Forcepoint SWG?

The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and…

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Recent Reviews

TrustRadius Insights

Forcepoint Secure Web Gateway has proven to be a valuable tool for organizations in various departments, ensuring secure browsing of the …
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Forcepoint Security

10 out of 10
December 10, 2020
Incentivized
It's a good solution and works for us in hybrid as well as central proxy. We are currently using this solution throughout the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Product Demos

Mac OS Endpoint Installation | Forcepoint Web Security Cloud

YouTube
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Product Details

What is Forcepoint SWG?

The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal filesharing accounts, detecting shadow IT, and optionally providingRemote Browser Isolation (RBI) with Content Disarm andReconstruction (CDR).

Forcepoint SWG Features

  • Supported: Shadow IT discovery and risk ranking
  • Supported: Cloud Application Control and full CASB upgrade
  • Supported: Data Loss Prevention (DLP)
  • Supported: Cloud Sandbox

Forcepoint SWG Video

Forcepoint Web Security Cloud Features

Forcepoint SWG Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal filesharing accounts, detecting shadow IT, and optionally providingRemote Browser Isolation (RBI) with Content Disarm andReconstruction (CDR).

Zscaler Internet Access and Netskope Public Cloud Security are common alternatives for Forcepoint SWG.

The most common users of Forcepoint SWG are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(137)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Forcepoint Secure Web Gateway has proven to be a valuable tool for organizations in various departments, ensuring secure browsing of the internet and addressing a range of security concerns. Users have reported that the application effectively blocks malicious threats while allowing users to browse the internet, providing an effective layer of security. This has helped organizations protect their computers and laptops from potential threats, giving IT departments peace of mind.

Additionally, the software has been instrumental in managing productivity, as it enables different departments to access specific categories of websites and allows managers to review internet activity. HR teams have found value in the user site visit data managed by Forcepoint Secure Web Gateway, which has proven helpful in certain cases. Moreover, the ability to quickly generate standard reports from the report catalog has made it easier for organizations to monitor web traffic and measure internet usage.

In public-sector organizations, the software ensures that users and staff are accessing websites aligned with mission goals. Libraries have leveraged its functionality to enable filtering of staff and patron internet usage, meeting requirements for CIPA compliance and qualifying for E-Rate funding.

Customers have also praised Forcepoint Secure Web Gateway's scalability and ease of deployment across multiple locations. The granular delegation of administration via active directory has allowed local departments to implement their own rule sets, enhancing efficiency and effectiveness.

Overall, customers have found this product to be a reliable solution for securing web traffic, preventing threats, managing productivity, and ensuring compliance with organizational policies.

Helpful and Clear Help Articles: Reviewers have praised the clear and helpful help articles provided by Forcepoint Secure Web Gateway. These articles were found to be a valuable resource in understanding and utilizing the software effectively, with some users mentioning that they served as a comprehensive reference point for various tasks and functionalities. The availability of these detailed and informative articles not only contributed to a smoother learning curve but also helped troubleshoot issues independently, reducing the reliance on customer service support.

Time-saving Feature: Users appreciate the time-saving aspect of Forcepoint Secure Web Gateway's clear and easily accessible help articles. With these resources readily available, reviewers mentioned being able to find answers to their questions quickly, allowing them to continue working without interruptions. This feature has been particularly useful in minimizing downtime caused by seeking support from customer service or navigating complex user manuals.

Commitment to Customer Satisfaction: The inclusion of clear help articles demonstrates Forcepoint Secure Web Gateway's commitment to customer satisfaction. Reviewers highlighted how this comprehensive resource eliminates unnecessary back-and-forth communication with customer support, as it provides extensive information upfront. By offering detailed guidance through these articles, Forcepoint Secure Web Gateway ensures users have access to reliable self-help options, enhancing overall user experience.

  1. Poor User Interface: Multiple users have expressed frustration with the confusing and non-user-friendly interface of Forcepoint Secure Web Gateway, making it difficult to navigate and causing difficulties during installation.

  2. Limited Configuration Options: Some users feel that the software lacks flexibility in defining usage, as the options for configuring policies and exceptions are limited compared to other available options in the market.

  3. Slow Support Response Times: Users have reported slower support response times compared to other vendors, with issues taking 3 to 5 days to resolve, indicating a need for more efficient and responsive customer support from Forcepoint.

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