TrustRadius Insights
Forcepoint Secure Web Gateway has proven to be a valuable tool for organizations in various departments, ensuring secure browsing of the …
Overview
What is Forcepoint SWG?
The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and…
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Product Demos
Mac OS Endpoint Installation | Forcepoint Web Security Cloud
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Forcepoint SWG?
The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal filesharing accounts, detecting shadow IT, and optionally providingRemote Browser Isolation (RBI) with Content Disarm andReconstruction (CDR).
Forcepoint SWG Features
- Supported: Shadow IT discovery and risk ranking
- Supported: Cloud Application Control and full CASB upgrade
- Supported: Data Loss Prevention (DLP)
- Supported: Cloud Sandbox
Forcepoint SWG Video
Forcepoint Web Security Cloud Features
Forcepoint SWG Competitors
Forcepoint SWG Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal filesharing accounts, detecting shadow IT, and optionally providingRemote Browser Isolation (RBI) with Content Disarm andReconstruction (CDR).
Zscaler Internet Access and Netskope Public Cloud Security are common alternatives for Forcepoint SWG.
The most common users of Forcepoint SWG are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(137)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Forcepoint Secure Web Gateway has proven to be a valuable tool for organizations in various departments, ensuring secure browsing of the internet and addressing a range of security concerns. Users have reported that the application effectively blocks malicious threats while allowing users to browse the internet, providing an effective layer of security. This has helped organizations protect their computers and laptops from potential threats, giving IT departments peace of mind.
Additionally, the software has been instrumental in managing productivity, as it enables different departments to access specific categories of websites and allows managers to review internet activity. HR teams have found value in the user site visit data managed by Forcepoint Secure Web Gateway, which has proven helpful in certain cases. Moreover, the ability to quickly generate standard reports from the report catalog has made it easier for organizations to monitor web traffic and measure internet usage.
In public-sector organizations, the software ensures that users and staff are accessing websites aligned with mission goals. Libraries have leveraged its functionality to enable filtering of staff and patron internet usage, meeting requirements for CIPA compliance and qualifying for E-Rate funding.
Customers have also praised Forcepoint Secure Web Gateway's scalability and ease of deployment across multiple locations. The granular delegation of administration via active directory has allowed local departments to implement their own rule sets, enhancing efficiency and effectiveness.
Overall, customers have found this product to be a reliable solution for securing web traffic, preventing threats, managing productivity, and ensuring compliance with organizational policies.
Helpful and Clear Help Articles: Reviewers have praised the clear and helpful help articles provided by Forcepoint Secure Web Gateway. These articles were found to be a valuable resource in understanding and utilizing the software effectively, with some users mentioning that they served as a comprehensive reference point for various tasks and functionalities. The availability of these detailed and informative articles not only contributed to a smoother learning curve but also helped troubleshoot issues independently, reducing the reliance on customer service support.
Time-saving Feature: Users appreciate the time-saving aspect of Forcepoint Secure Web Gateway's clear and easily accessible help articles. With these resources readily available, reviewers mentioned being able to find answers to their questions quickly, allowing them to continue working without interruptions. This feature has been particularly useful in minimizing downtime caused by seeking support from customer service or navigating complex user manuals.
Commitment to Customer Satisfaction: The inclusion of clear help articles demonstrates Forcepoint Secure Web Gateway's commitment to customer satisfaction. Reviewers highlighted how this comprehensive resource eliminates unnecessary back-and-forth communication with customer support, as it provides extensive information upfront. By offering detailed guidance through these articles, Forcepoint Secure Web Gateway ensures users have access to reliable self-help options, enhancing overall user experience.
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Poor User Interface: Multiple users have expressed frustration with the confusing and non-user-friendly interface of Forcepoint Secure Web Gateway, making it difficult to navigate and causing difficulties during installation.
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Limited Configuration Options: Some users feel that the software lacks flexibility in defining usage, as the options for configuring policies and exceptions are limited compared to other available options in the market.
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Slow Support Response Times: Users have reported slower support response times compared to other vendors, with issues taking 3 to 5 days to resolve, indicating a need for more efficient and responsive customer support from Forcepoint.
Attribute Ratings
Reviews
(51-75 of 75)Companies can't remove reviews or game the system. Here's why
December 10, 2019
Forcepoint has increased our security posture and helped meet customer requirements
- Has allowed us to meet customer requirements regarding web filtering.
- Has improved our overall security posture.
December 10, 2019
Forcepoint. Beeeeyah!
- Increased web security position
- Increased SMI exfiltration protection
December 10, 2019
Forcepoint Web Security protects our library patrons and saves us thousands in IT purchases
- It has assisted us in meeting CIPA requirements, as required by E-Rate, saving us thousands of dollars in IT purchases.
December 10, 2019
Forcepoint Web Security works well.
- We are a City Government, so we don't really have "business objectives"--just keeping the city running.
November 04, 2019
Easy Protection with Forcepoint Web Security
- Control of internet usage with organisational policies.
- Secure internet access for users even when not in the office network.
- Have a management view of how the internet is used in the organisation, e.g productivity versus productivity loss.
September 25, 2019
Endpoint security web filtering software for security assurance
- Improved security awareness.
- Less stress.
August 21, 2019
Web Filtering Made Easy
- Helps keep malware/viruses out of our workstations.
- Helps keep our employees productive.
- Decreases negative internet traffic.
July 12, 2019
There are better alternatives in the current market
- All the components can be virtual - no need to purchase any physical appliance.
- From what I had a chance to see, Forcepoint prices are very competitive (in comparison to other proxy vendors).
- I spent (or actually wasted) a lot of time with their support when I had problems with the system. This can be very frustrating.
- In a short period of time it is reflected positively by increasing the available time of the security team.
- It can also be reflected in the time users spend surfing the Internet on sites not related to work.
July 01, 2019
Forcepoint Web Security review
- The price was very competitive with alternative products we investigated.
- Having an extra level of security for web browsing has allowed more relaxed settings for some departments.
- Social media access can be controlled so users use the social media for business purposes when appropriate.
June 30, 2019
Forcepoint Web Security in Healthcare
- It is actually a hard question to answer. As part of broader security infrastructure, it has performed well in its intended role. We have not suffered any significant breaches since it was installed. However, it is difficult to ascribe this solely to the Forcepoint Web Security. For instance, we also use the Umbrella DNS servers and they may prevent users from accessing malicious websites as well. Forcepoint provides flexibility where the DNS servers do not.
- ROI is troublesome to analyze. The software is expensive and you can't really put a dollar amount on users' internet activity.
- Like I mentioned before, configuration is the key. One main issue we have is users not having correct internet use policies. We only handle about 800 users, can't imagine thousands.
June 21, 2019
Brevity and Honesty
- It manages all users' web access and prevents undesirable sites from being loaded
- It enables micro management of users' permissions to achieve departmental requirements
- Allows admins to block potential threats before a user clicks
- Business productivity increased due to lessening "play" time on the internet
- Better security posture with Forcepoint.
June 20, 2019
Forcepoint Web Security used on a daily basis
- Forcepoint Web Security requires investment in purchase and time spent to gain knowledge on how to implement and manage the product.
- We cannot say for sure how much is saved, but in the reports, we see that a lot of malicious content is blocked and that access to non-business related sites is restricted where it is needed.
June 20, 2019
Forcepoint: Great Product
- Nothing negative, the positive is keeping us from viruses
June 19, 2019
A solid product for Web Security
- As a layer of our defense strategy, I think Forcepoint played a critical part. We didn't have any major malware issues while using it.
- It kept our users out of bad/unwanted sites.
- Gave big brother data to management via reports.
- The tool supports our code of conduct policy.
- It supports our acceptable use policy.
June 18, 2019
It’s brilliant!
- Unable to comment
June 26, 2018
Good Solid Product
- + ROI with Forcepoint overall is worth the cost especially if doing a multi-year subscription
- - Hardware support is separate from software which can get a little frustrating if not managed well
- + Once configured, it is very easy to manage devices and make changes
September 27, 2017
A best in breed solution
Score 9 out of 10
Vetted Review
Verified User
- Positive from a end user productively standpoint.
- Having managers do their own reporting is amazing.
March 30, 2017
Great Filter, Easy Reporting
- We have been able to curb user habits through HR and through the built in quotas for certain website categories, which has led to less user surfing time.
- We have seen certain types of potentially malicious websites blocks where users have clicked on something unaware and been prevented from accessing based on certain types of protocol blocks IT put in place.
- We have also been able to monitor bandwidth usage per user and when we had spikes on our network saturation reports from our ISP, we could tell who was causing the usage issue and address it with the individual, which allowed to determine if we needed to scale up with additional bandwidth or if we just had a user(s) hogging all the bandwidth for streaming media and causing a false sense of usage for the company as a whole. This has saved us money by allowing us to maintain the right size pipes with our ISP.
March 24, 2017
Websense, solid protector and accurate reporter
- The websense filtering has helped us to reduce and eliminate productivity losses from some gaming and streaming services.
- We have been able to lower our liability from illegal streaming services and also adult content viewing (and also reduced the internet uses related to those services).
- The filtering service has helped us to prevent virus spread on the network and also helped as a layer to pinpoint affected endpoints, that had gone unnoticed by our antivirus solution. By alerting to those early infections, we can quarantine the device before the infection spreads or affects other endpoints.
- The solution has given the HR department reporting they needed when employees were under review without having to pull any local logs or have any local solutions installed.
- The hybrid client has worked well in a few remote offices, meaning we didn't need a separate proxy service to filter and protect that traffic.
April 27, 2016
Best on the market web proxy filtering product.
- Very expensive licensing
- We saw an increase of productivity and a decrease of malware in the first month
September 02, 2015
WebSense Review
- I wouldn't try to justify the purchase on an ROI basis. It's a necessary product that you must have. It's the best in the business. Why not go with the best?