Formstack Reviews

133 Ratings
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Score 7.8 out of 100

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Feature Scorecard Summary

Survey templates (50)
7.7
Themes (54)
7.0
Custom logo/branding (56)
8.0
Changes to live survey (51)
8.7
Question design help (1)
8
Multiple question types (56)
8.8
Survey logic flexibility (56)
8.5
Response tracking (1)
10
Data export (57)
8.8
Standard reports (54)
8.3
Custom reports (46)
7.4
Analytics (1)
10
Access controls (53)
8.2
Compliance (48)
8.6
Vendor-offered crowdsourcing (1)
8
Respondent restrictions (1)
8

About Formstack

Formstack is a cloud-based online form building solution designed to help organizations build powerful web forms without any coding knowledge.

The form builder serves over 500,000 people in 112 countries. Users can embed mobile-friendly forms on their websites and social media profiles to capture leads, gather feedback from customers and employees, collect online payments, and much more.

The platform integrates with over 50 web applications, including apps for CRM management, email marketing, payment processing, and document management.

Formstack offers a specialized Workflows product that helps users turn time-consuming processes into seamless digital workflows. Users can track their workflows across departments, and use special analytics tools to identify system and communication bottlenecks.

Other product offerings include conversion rate optimization tools for marketers and HIPAA compliance for healthcare and HR users.

Formstack Features

Survey Format & Appearance Features
Has featureOnline surveys
Does not have featurePaper surveys
Does not have featurePhone surveys
Has featureSurvey templates
Has featureSurvey library
Has featureThemes
Has featureCustom logo/branding
Does not have featureSingle page survey
Has featureProgression bar
Has featureResponsive design
Survey Content Features
Has featureMultimedia content
Has featureDrag-and-drop editor
Has featureChanges to live survey
Does not have featureQuestion bank
Does not have featureQuestion design help
Has featureMultiple question types
Has featureMatrix questions
Has featureTranslation/multi-lingual
Survey Logic Features
Has featureSurvey logic flexibility
Has featureResponse requirement/validation
Has featureSkip logic
Has featureConditional questions
Has featureQuestion branching
Does not have featurePiping logic
Does not have featureRandomization
Survey Reporting & Analytics Features
Does not have featureResponse tracking
Has featureData export
Does not have featureReal-time results
Has featureStandard reports
Has featureCustom reports
Has featureVisualizations
Does not have featureAnalytics
Survey Integrations Features
Has featureCRM Integration
Has featureSocial media integration
Has featureE-commerce integration
Does not have featureTestimonials widget
Survey Automation Features
Has featureNotifications and alerts
Has featureCalendar/scheduling
Has featureFollow-up emails
Survey Distribution Features
Has featureIn-tool invites
Does not have featureEmail distribution
Has featureCross-channel distribution
Does not have featureCustom survey URLs
Has featureEmbeddable surveys
Does not have featureSite intercept surveys
Has feature360 Degree feedback
Has featureAnonymous responses
Does not have featureVendor-offered crowdsourcing
Has featureUnlimited questions per survey
Has featureUnlimited responses per survey
Does not have featureRespondent restrictions
Survey Administration & Security Features
Has featureMultiple users
Has featureAccess controls
Has featureCompliance

Formstack Screenshots

Formstack Integrations

Act-On Software, Authorize.Net, AWeber, Batchbook, Box, Campaign Monitor, Capsule CRM, Chargify, Constant Contact, Dropbox, Drupal, Dwolla, Emma, First Data - ICICI Merchant Services, FreshBooks, Google Analytics, Google Drive, GoToWebinar, HelpSpot, Highrise, HubSpot, iContact, Keap (formerly Infusionsoft), Mailchimp, OneDrive, Pardot, Pipedrive, Slack, Stripe, Trello, TypePad, WePay, WordPress, Xero, Zapier, Zendesk, Formstack Documents (formerly WebMerge), BriteVerify, Amazon S3 (Simple Storage Service), Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Amazon S3 (Simple Storage Service), Amazon S3 (Simple Storage Service), Beanstream, Email Center Pro, Microsoft Excel, Facebook, Gmail, Google Calendar, Google Contacts, Google Sheets, PayPal, PayPal Payflow, PayPal Pro, QuickBooks, Salesforce, Salesforce Desk, Salesforce Marketing Cloud, Twitter

Formstack Competitors

Wufoo, SurveyMonkey, Typeform, JotForm, 123FormBuilder (formerly 123ContactForm), 123FormBuilder (formerly 123ContactForm), 123FormBuilder (formerly 123ContactForm)

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Silver$39All Base Features + 5 Users
Gold$99/moAll Base Features + Facebook Tab Embed + Salesforce & HubSpot Integrations + 100 Forms + 10,000 Submissions + 10 Users
Platinum$249/moAll Base Features + Facebook Tab Embed + Salesforce & HubSpot Integrations + Priority Support + 1,000 Forms + 100,000 Submissions + 25 Users
Bronze$19/moAll base features + 1 User

We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

Formstack Support Options

 Free VersionPaid Version
Email
FAQ/Knowledgebase
Social Media

Formstack Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Mobile Web
Supported Countries:All
Supported Languages: Albanian, Arabic, Chinese, Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Icelandic, Indonesian, Italian, Japanese, Kazakh, Norwegian (Bokmål), Russian, Slovak, Spanish, Swedish, Polish, Portuguese, Thai, Turkish and Vietnamese