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Confirmit is a versatile tool that is widely used across different departments within organizations. Users have found it to be a simple …
PG Forsta HX PlatformFormerly Press Ganey + Forsta (Confirmit, FocusVision & Dapresy)
Overview
What is PG Forsta HX Platform?
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer…
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What is PG Forsta HX Platform?
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both…
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Demo Jam Tangan Forsta Yang Viral, Real Atau Settingan?! | Polling With Andreas Lisman
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Video Demo Ketahan Jam Tangan Forsta Momento 512
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Product Details
- About
- Competitors
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What is PG Forsta HX Platform?
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. The platform helps monitor talk about the user's business – not just review scores, but written opinions too. This data with the reviews that come direct display a full spectrum of what people think, and vision into competitors’ reviews through the same lens.
PG Forsta HX Platform Video
Introduction to Confirmit
PG Forsta HX Platform Competitors
PG Forsta HX Platform Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.
Clicktools and QuestionPro are common alternatives for PG Forsta HX Platform.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of PG Forsta HX Platform are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Confirmit is a versatile tool that is widely used across different departments within organizations. Users have found it to be a simple and easy-to-learn solution, even for those who are not computer professionals. The software is primarily used for survey programming, both for client-related surveys and internal ones. It allows for the creation of complex survey designs and facilitates reporting and analysis with its Reportal module. Confirmit has proven extremely helpful in running quick analyses on the fly and digging deeper into the data. It also streamlines programming and allows for customization, enabling the creation of surveys that meet customer requirements and increase productivity.
Despite its many benefits, some users have experienced bugs and glitches within the software, leading to missing data and potential problems with customers or financial losses. Additionally, there have been instances where departments have transitioned away from using Confirmit due to its high pricing model. However, overall, Confirmit has been an invaluable tool for various use cases such as designing, tracking, and distributing online surveys, conducting CATI interviews at call centers, collecting opinions from healthcare professionals worldwide, collecting HR-related data through surveys, and hosting market research surveys and panel database information. It provides real-time access to accurate data and reports, streamlining operations across different departments within organizations.
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