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Fountain

Fountain

Overview

What is Fountain?

Fountain is an applicant tracking and recruiting tool from the company of the same name in San Francisco, focusing on mobile-accessibility, simplicity, and the needs of wage workers, freelancers, and the "gig economy." The service includes automated sourcing conveniences (e.g.…

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Recent Reviews

TrustRadius Insights

Fountain has been invaluable in solving business problems related to high-volume recruitment across various industries. Through its …
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Pricing

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What is Fountain?

Fountain is an applicant tracking and recruiting tool from the company of the same name in San Francisco, focusing on mobile-accessibility, simplicity, and the needs of wage workers, freelancers, and the "gig economy." The service includes automated sourcing conveniences (e.g. job board…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

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Product Details

What is Fountain?

Fountain Video

Brief Video on the Benefits of Fountain ATS

Fountain Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Fountain has been invaluable in solving business problems related to high-volume recruitment across various industries. Through its automated funnels, applicant tracking, and communication tools, users have been able to streamline their hiring processes, resulting in reduced time to hire and increased applicant throughput. This has been especially beneficial for gig economy workers, independent contractors, and care workers where fast and efficient hiring is critical.

The platform's ability to pivot to remote onboarding during the COVID-19 pandemic has also been crucial for many users. Moreover, the built-in analytics have provided useful insights on advertising, applicant quality, and more. The customizable workflows and screening functions have allowed users to qualify candidates more effectively and automate manual tasks of hiring. Despite some users reporting issues with the platform's intuitiveness and clunkiness, Fountain has been helpful in organizing and managing applicants in one portal, streamlining onboarding, and hiring funnels, providing a comprehensive onboarding pipeline for new hires. By integrating with other systems that they use regularly, such as Onfido and Lessonly, users have processed applicants more easily and prevented duplicates from enrolling into their system. Overall Fountain has solved business problems related to high volume recruitment by making it more streamlined, organized while giving useful data insights that help optimize recruitment efforts.

Efficient One-Stop-Shop: Many users found Fountain to be an efficient one-stop-shop for all their recruiting team's hiring needs, allowing them to automate processes and make everything quicker and more efficient. The software provided automated processes that made it easy for users to keep track of the large volume of applicants they received per month.

Customizable Workflows: The ability to build customizable workflows with rules and tagging features was greatly appreciated by many reviewers. This feature made it possible for them to create a process for almost anything, providing flexibility in the recruitment process.

Excellent User Interface: Multiple users praised Fountain's excellent user interface, which was easy to understand and allowed them to navigate and locate information easily. They found its linear structure of applicant profiles very intuitive and easy to teach new team members, with rule stages helping automate some review work.

Difficult User Interface: Several users have found the user interface of Fountain to be confusing and not user-friendly, making it difficult to perform tasks quickly. This has led to frustration among users who expect software interfaces to be intuitive.

Limited Customization Options: The limited customizability options for branding and application question structure were frustrating for some users. They wished they had more control over how their brand appeared on the platform, as well as more flexibility in creating application questions.

Issues with Analytics Tool: The lack of an analytics tool to analyze funnel performance was a common frustration for many reviewers. Users wanted better insights into their hiring processes but felt that the current tools available were insufficient or hard to use.

Users commonly recommend the following:

  • Users recommend using Fountain as a valuable tool for communication and organization. They find it helpful for keeping candidates and information organized, making it easier to process large volumes of applications with multiple steps involved.

  • Users suggest considering Fountain when onboarding a large group of people. They mention that it is a flexible platform that offers control over adjustments in the hiring process, making it suitable for scaling companies. However, they also advise carefully considering the price tag before deciding to use the platform.

  • Users recommend discussing the hiring funnel in detail with the sales team to avoid complicating the process. They emphasize the importance of adapting the hiring process to the tool rather than trying to adapt the software to the process. Additionally, users advise ensuring all necessary employees are trained on all aspects of the platform and recommend reaching out to the support team for assistance when needed.

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