Frame.io Reviews & Ratings 2025

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Starting at $15 per user/per month

Overview

What is Frame.io?

Frame.io in New York offers a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process, as well as integrations with popularly used editing…

Learn from top reviewers

Frame.io helps organizing differing opinions from multiple stakeholders

Rating: 9 out of 10

August 22, 2023

IncentivizedVetted ReviewVerified User

Every time we send out a video to a client, for review or for final delivery, we do it on the frame.io platform.

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Supervisor - Marketing

Video Content Creator

FLY LINE PRODUCTIONS INC

3 years of experience

Reviewing projects with time management and file structure in mind - Frame.io

Rating: 8 out of 10

November 9, 2021

IncentivizedVetted ReviewVerified User

The company I work for using Frame.io as a platform to review video proofing. We use Frame.io as an internal and external video reviewing platform. It is very helpful when we ...

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Employee - Marketing

Video Editor

Kindnss

2 years of experience

A sleek look and simple digital asset management and collaboration tool. All you need for digital assets.

Rating: 10 out of 10

October 12, 2021

IncentivizedVetted ReviewVerified User

We use Frame.io to share video files, photos and documents. In addition, we use the presentation aspect to share with clients. It helps us keep all of our digital media organi...

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Manager - Marketing

Sr. Video Production and Digital Media Manager

House of Design Robotics

5 years of experience

The Most Effective Video Review Right in Your Pocket

Rating: 9 out of 10

August 23, 2019

IncentivizedVetted ReviewVerified User

I have a boutique video production company that utilizes Frame.io across the organization. We use Frame.io for internal video review as well as video review and versioning wit...

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Project Manager - Professional Services

Producer

lilDRAGON

3 years of experience

Frame.io Fantastically Frees Up Time for Editors

Rating: 10 out of 10

March 28, 2019

IncentivizedVetted ReviewVerified User

Frame.io is used for our video team and higher-ups in the marketing department. Anyone that needs to review any of our videos has access to Frame.io. This includes all studio ...

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Employee - Other

Video Specialist

Spear Education

2 years of experience

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Pricing

View all pricing

Pro

$15

Cloud

per user/per month

Team

$25

Cloud

per user/per month

Free

Free

Cloud

For up to 2 users

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Product Demos

How David Kong (Frame.io) built an (almost entirely) automated product feedback system with Airtable

YouTube

NAB 2022: Frame.io's Paul Saccone

YouTube

Camera to Cloud with Frame.io | LAPPG

YouTube

Improve demo skills using Frame.io

YouTube

Workflow Zone Demo at Cine Gear Expo 2022

YouTube

First Public Demo of Frame.io in DaVinci Resolve by Alexis Van Hurkman at NAB 2019

YouTube

View more demos

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Product Details

About
Tech Details

What is Frame.io?

Frame.io Video

In this video, the TrustRadius team is unboxing Frame.io, an approval tool we believe will be very useful to video editors and creative agencies alike.

Frame.io Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No

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Comparisons

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Reviews From Top Reviewers

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(1-5 of 8)

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Why we are so glad we switched to Frame.io

Rating: 8 out of 10

April 23, 2020

Verified User

Director in Customer Service

Media Production Company, 11-50 employees

Vetted Review

Verified User

2 years of experience

Use Cases and Deployment Scope

Frame.io is used by all our internal departments to manage client edits to their wedding films and Frame.io is where our clients add their edits to their films. Frame.io allows us to easily collect, store, and manage the edits on each film. The platform is easy to use internally and easy for our clients to use as well. We were pleased when we switched from Wipster to Frame.io.

Pros

Frame.io easily collects edits submitted by internal or external team members.
Frame.io allows our internal team to keep track of edits on films and have internal communication regarding edits and still keep everything within the platform.
Frame.io allows our links to films to be tracked and expire if need be.
The upload speeds to frame and from Frame to Vimeo or Dropbox are fast!

Cons

Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.

Likelihood to Recommend

I think Frame.io is well suited for any video production company, large or small. The comment settings allow both internal and external people to add edits to films in a project which allows for great collaboration. It might be cost-prohibitive for smaller companies, but the platform is well designed and would be useful for any production company. We've enjoyed using Frame and it has helped our post-production process run smoothly and quickly.

The Most Effective Video Review Right in Your Pocket

Rating: 9 out of 10

August 23, 2019

JM

Producer

lilDRAGON (Media Production, 1-10 employees)

Vetted Review

Verified User

3 years of experience

Use Cases and Deployment Scope

I have a boutique video production company that utilizes Frame.io across the organization. We use Frame.io for internal video review as well as video review and versioning with clients. It serves as an excellent solution to the problem of collecting, organizing, and filtering feedback on video reviews. It's easy to edit access uniquely for each video and saves significant amounts of time when sharing edits and receiving feedback when collaborating on a video project.

Pros

Simple UI. Its drag and drop interface makes uploading and organizing something that happens inherently. Versioning is a huge issue when reviewing videos and frame allows you to keep old versions while prioritizing updated edits on the same link.
Frame.io allows you to make accurate notes on a video down to the frame - including drawing on a frame to indicate exact details your notes refer to. This allows for your post team to know exactly what the note-maker is referring to.
Privacy settings. Frame has an easy way to manage sharing by providing a "review link" and a "presentation" - this allows you to limit whether a reviewer has access to provide notes or just to review an edit. Simple password protection is an option for any review as well as the option for allowing a file to be downloadable.

Cons

The Frame.io platform is not as functional on an iPad. There is no iPad app and though the browser version of the software has been improved, it's still not up to snuff with the iOS app for iPhone. This is a huge miss on Frame.IO's part as we use iPads for review regularly and have issues playing back and managing note making in Frame.
Bang for the Buck. The pricing structure is quite limiting. 100 gigs of uploads is hardly enough for a team who regularly produced video, but that seems to be what Frame.io thinks is the sweet spot for upload limits for the professional team price package. The next plan up is an absurd $224 more per month for only 4x the upload limit. We produce half hour episodes of TV for public television so this limit is frustrating as our budget is not huge.
The limit on 5 team members for the team package is a bit frustrating as well - though there are plenty of collaborators for the price. It's the kindof thing that varies per project and Frame seems to be built for either very small teams or very large teams - but nothing in the middle.

Likelihood to Recommend

By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.

A sleek look and simple digital asset management and collaboration tool. All you need for digital assets.

Rating: 10 out of 10

October 12, 2021

PK

Sr. Video Production and Digital Media Manager

House of Design Robotics (Electrical & Electronic Manufacturing, 51-200 employees)

Vetted Review

Verified User

5 years of experience

Use Cases and Deployment Scope

We use Frame.io to share video files, photos and documents. In addition, we use the presentation aspect to share with clients. It helps us keep all of our digital media organized in an easy to use platform.

Pros

Organization and display of Digital Assets
Presentation pages
Review pages

Cons

Copy presentation settings from last created presentation

Likelihood to Recommend

The review feature is simple to use. Instead of writing long emails trying to describe the process we can easily comment at particular points on a digital asset. This way the entire team is on board and can easily understand what is being said.

Review: Frame.io

Rating: 10 out of 10

May 11, 2018

CH

Business Owner

Lucky Whisker LLC (Online Media, 1-10 employees)

Vetted Review

Verified User

1 year of experience

Use Cases and Deployment Scope

Frame.io is our video review application of choice. Frame.io allows us to easily present video links for clients and makes the feedback cycle extremely simple for us and our clients.

Pros

Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.

Cons

Though I love the integration with After Effects, it's a tiny bit buggy from time to time. You'll need to re-sign in once a week (at least, this is what my tests have determined) and there is an issue with timeline jumping. If you click onto a comment, the timeline takes you to the problem area, but if you move the playhead elsewhere and click onto the same comment, it will not return you to the location. You must first click onto a different comment, then back onto the original. It's silly, and to me, a bug that will be resolved eventually.
Frame.io does not provide an archiving feature, so it's a bit of sore spot to delete old videos. When running into storage problems, which you might depending on your plan, you'll need to remove old videos.
Video links play natively at 560p. I don't understand this, as 720p or 1080p should be the standard playback resolution. This means some clients might not be as technologically-savvy, and won't think to click onto the resolution button to upgrade the resolution playback. I've had clients ask why the video was "low-quality" when they needed to change the resolution. This feels like boneheaded development to me.

Likelihood to Recommend

Frame.io is without question the best video review application I've worked with. It beats out my time with Wipster and Vimeo easily.

If your business produces videos for clients, you will need some kind of review application and you can't beat Frame.io.

Frame.io helps organizing differing opinions from multiple stakeholders

Rating: 9 out of 10

August 22, 2023

MR

Video Content Creator

FLY LINE PRODUCTIONS INC (Media Production, 1-10 employees)

Vetted Review

Verified User

3 years of experience

Use Cases and Deployment Scope

Every time we send out a video to a client, for review or for final delivery, we do it on the frame.io platform.

Pros

Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
Multiple stakeholders giving notes can see when their note conflicts with a colleague's.

Cons

The navigation controls for reviewing video are quite good for an online platform, but the instructions for a non-video professional should be right there on the review screen.
Wish there was a way to use embed codes on the hosted videos so they could be embedded on our website portfolio page (or others).

Likelihood to Recommend

The best thing about frame.io (and the reason we subscribed to the service in the first place), is it is very easy for clients to give notes when reviewing videos we produce for them. It allows them -- forces them, actually -- to give frame specific notes, so there is no confusion about what shot they are talking about.

The one thing that would be nice would be another area for clients to make more global, general notes, so that both the global and specific notes could all be referenced in one place.

But overall, had this service for about three years and still very happy with it.

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