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FreeAgent

FreeAgent

Overview

What is FreeAgent?

FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.

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Recent Reviews

TrustRadius Insights

FreeAgent is a versatile accounting software that has proven to be an invaluable tool for freelancers and small businesses. Users rely on …
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Amazing product

10 out of 10
June 14, 2016
I started using FreeAgent three years ago and after years of relying on spreadsheets for small businesses I was delighted with the results …
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FreeAgent is awesome

10 out of 10
August 19, 2015
It is being used for my accountancy needs. It makes things so much easier by uploading digital copies of your bank statements and being …
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Popular Features

View all 33 features
  • Dashboards (19)
    9.0
    90%
  • Standard reports (19)
    9.0
    90%
  • Expense management (22)
    8.0
    80%
  • Accounts receivable (20)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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What is FreeAgent?

FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is FreshBooks?

FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features…

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Product Demos

Tony from FreeAgent will be giving us a live demo of FreeAgent Software (episode 8 Tech November)

YouTube

FreeAgent - Expenses Demo

YouTube

FreeAgent Client Demo

YouTube

2 Minute Demo FreeAgent via Iris OpenBooks

YouTube

How To File Your Expenses Demo With FreeAgent

YouTube

Iris OpenBooks FreeAgent Demo

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6.3
Avg 7.1

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.8
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

7.4
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

8.1
Avg 7.4
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Product Details

What is FreeAgent?

FreeAgent is an online accounting software designed specifically to meet the needs of small businesses, freelancers and their accountants.


FreeAgent helps businesses take care of their day-to-day admin, from managing expenses and running fully RTI-compliant payroll to creating and sending professional-looking estimates and invoices. It also allows businesses to keep track of their cash flow and profitability, showing who owes them money - and how much!.

FreeAgent also has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to easily file VAT, RTI payroll and - for sole traders and limited company directors - Self Assessment tax returns directly to HMRC.


The vendor boasts around 100,000 customers currently using FreeAgent to manage their business accounts, with no confusing accounting jargon and with a team of support accountants on hand to help them stay on track.

FreeAgent Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Cash management
  • Supported: Bank reconciliation
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Multi-currency support
  • Supported: Electronic tax filing

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Customization Features

  • Supported: Plug-ins

FreeAgent Video

Why not give FreeAgent a try?

FreeAgent Integrations

FreeAgent Competitors

FreeAgent Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.

Zoho Books, Xero, and QuickBooks Online are common alternatives for FreeAgent.

Reviewers rate Multi-currency support and Electronic tax filing highest, with a score of 10.

The most common users of FreeAgent are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(53)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

FreeAgent is a versatile accounting software that has proven to be an invaluable tool for freelancers and small businesses. Users rely on FreeAgent to streamline their client account management, time billing, invoicing, and overall accounting processes. It provides everything they need for financial management, including the ability to maintain accounts, run payroll, and submit VAT returns.

One of the standout features of FreeAgent is its user-friendly dashboard that keeps users up to date with essential business needs and tax positions. Sole traders find it to be an essential tool for tasks ranging from invoicing to VAT returns. By simplifying operations such as expense management, bill tracking, mileage allocation, and payroll, FreeAgent saves users valuable time and eliminates uncertainty about proper recording methods.

The software seamlessly links to HMRC for payroll reporting and personal tax submission, making it even more convenient for users. Small limited companies choose FreeAgent for its cloud-based accessibility and reasonable pricing. Its simplicity and the availability of an iOS app make accounting and business finance management easy and enjoyable.

Users highly praise the exceptional customer support provided by FreeAgent. They appreciate the software's combination of features like automatic chasing of invoices, bank account syncing, payroll management, time tracking, and easy expense management. With its self-assessment function and ability to manage and monitor a business's financial state efficiently, FreeAgent simplifies tax filing.

Additionally, FreeAgent offers valuable financial insights that reduce the need for accountants to chase for information. It is used across various business functions such as invoicing, bank account management, payroll processing, and estimates. Staff members use FreeAgent to track time, bills, and expenses on client projects.

FreeAgent not only streamlines accounting and invoicing duties but also frees up time to focus on other aspects of running a business. It is straightforward and simple to use for managing company accounts. Users find its payroll function highly praised for its ease of use as it links directly to HMRC for RTI.

Overall, FreeAgent is a hassle-free and cost-effective solution for managing accounts, making it an indispensable tool for freelancers, sole traders, and small businesses alike.

User-friendly Interface: Several users have praised the software for its easy-to-use and understand interface. They appreciate how straightforward it is to navigate through the different features and functionalities.

Efficient Invoicing: Many reviewers have found the invoicing feature of the software to be efficient and user-friendly. They highlight features such as automatic reminders for non-payment and clear visibility of account status for clients, which help streamline the invoicing process.

Time Tracking and Billing: A significant number of users have commended the time tracking and billing capabilities of the software. They find it helpful for accurately recording time spent on projects or client work, allowing them to invoice clients accordingly.

Cons:

  1. Limited functionality of smartphone app: Several users have found the newly introduced smartphone app to be quite restricting, suggesting that having a mobile responsive website would eliminate these restrictions and provide better accessibility.
  2. Lack of advanced features in reporting: Some users feel that the reporting on financials, time tracking, and project status is lacking in advanced features, limiting their ability to analyze data effectively and make informed decisions.
  3. Difficulty in linking bank transactions with expenses: A few users have mentioned occasional difficulties in linking bank transactions with expenses but appreciate the fast response from the support staff in resolving such issues, ensuring accurate accounting records.

Users highly recommend Free Agent as a tool that is easy to use and worth trying out. They mention the benefits of the free trial in their recommendations. Users also suggest that it is worthwhile to pay for the monthly plan due to the numerous advantages it offers. Small businesses and freelancers are specifically recommended to utilize Free Agent for their accounting needs. Additionally, users appreciate the intuitive interface, reliable customer support, and comprehensive features that Free Agent provides.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 9 out of 10
Vetted Review
Verified User
We use FreeAgent on a daily basis for our practice and for our clients. It offers live cloud accounting solutions, that produces statutory accounts and HMRC tax returns for limited companies and for sole traders. It links with various bank accounts and imports bank transactions on a daily basis, that then can be easily categorised by FreeAgent. For an accountant it gives nice reminders and warnings if the client data is not up to scratch. Great incentive to use it is a free subscription for Mettle customers.
  • Bank feed
  • Auto categorisation of bank transactions
  • Produces accounts and tax returns
  • Multiple clients on one page
  • Unusual transactions can be tricky to categorise
  • Non-allowable capital allowances require quite a workaround
  • Trial balance could be more flexible, especially balance sheet
For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
June 14, 2016

Amazing product

Kirsty McWilliam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I started using FreeAgent three years ago and after years of relying on spreadsheets for small businesses I was delighted with the results ! I would recommend it, and often do, to any small business. The dashboard is a must have tool for keeping you up to date and in check with all the tax positions and vital business needs.
  • Ease of use.
  • Bank feed.
  • Amazingly quick support.
  • More developed apps.
  • Comparison of year on year results from within programme.
Are you a small business who needs more accurate accounts on a daily basis?
Tim Edgeler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use FreeAgent every day to produce estimates, create invoices and follow the payment through to my bank account. I process VAT, payroll and all my expenses through it as well and have been really impressed with it. I have used it ever since I started my company and couldn't see myself running the business as I do at the moment without it. My accountant also has access to the back-end data and can produce all the necessary reports straight out of the software without me having to worry about it.
  • Producing estimates/proposals and allowing you to easily convert them into invoices and then follow it all through to payment.
  • Keeping tabs of all my expenses and payments.
  • Producing the necessary documentation for VAT returns and Self Assesements.
  • I am looking forward to the Android app being launched.
  • Being able to produce more in depth proposals which aren't just itemised accounts would be great.
Its great for a business where you quote and then invoice on a job-by-job basis which is why it works well for me.
Linda Merrills | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
FreeAgent makes managing the finances of our business a breeze. From invoicing with automatic chasing, bank account sync, payroll, time tracking and easy expenses management
  • Payroll
  • Vat and PAYE payment reminders
  • Time tracking
  • At a glance dashboard
  • Expenses
  • Self Assessment!!
  • Year end payroll reports
  • Better iPhone App (it's very new so hopefully will improve soon)
  • ability to add other company details to self assessment
It is fantastic for service based companies, particularly consultancy and web developers. It is suited to companies looking for stock control or multi company management.
Jason Dalton AICB CB.Cert PM.Dip | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
The business problems it addresses are spending too much time managing record keeping and being unsure about how something should be recorded - all things of the past with FreeAgent.
  • Invoicing is a breeze, with some very useful and user-friendly features to help manage late payers.
  • Bank feeds work perfectly, making bank reconciliation incredibly easy.
  • When unsure, and what makes FreeAgent stand well ahead of its competitors, is absolutely amazing support - fast, effective and just plain helpful beyond expectations.
  • There's very little FreeAgent doesn't do, but if you spot something it can usually be added or there is another way - remittance advices are one area I would like to see added.
  • The newly introduced smartphone app, like most other software provides in this market, is quite restricting. Having a mobile responsive website makes those restrictions disappear.
There are very few examples I can think of where FreeAgent is not THE answer. One client chose not to use it as their payroll currently tracks job costs. I therefore understand the complexities of the client's needs before confirming FreeAgent is my recommendation.
Rob Parkhill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
FreeAgent is the only accounting package that we have, it allows me to manage and see the business and it's current financial state in a matter of minutes, and it takes me less than an hour a week to ensure that everything is reconciled. Billing is a breeze with recurring invoices, and reconcilliation is simple with automatic bank imports.
  • Recurring invoices with automated follow-up is fantastic for helping to get paid on time
  • Automated bank transfers are the easiest way to ensure that I can reconcile my accounts with ease
  • Support is fantastic
  • Built-in Time tracking for projects/tasks (integration with Basecamp to get this info) is fantastic, it allows us to accurately track what we are working on and get paid for it!
  • Android Mobile App, but they are working on it
FreeAgent is well suited to the industries that it is targeted at - anyone who does freelance or is a small firm. The software is amazing; the price point is fantastic, as you get discounts for referrals, the more people you refer to FreeAgent, the less you pay! The team is very responsive to support requests and improvements as well.
Josh Hardman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
FreeAgent controls the whole of my company's accounting - invoicing, bank account management, payroll, and estimates.
  • Invoicing and estimates are well structured, with built-in pay walls and automatic notifications on late payments. There are also automatic reoccurring invoices, reducing our monthly work load.
  • FreeAgent automatically pulls in our business bank account, allowing me to directly explain every transaction with invoices, payments, and more.
  • My accounts, on the go, anywhere. With FreeAgent being web-based, it means we can view our accounts anywhere, with no worries of data-loss. This is made easier with the new iOS app.
  • Client-specific email templates would be very useful.
FreeAgent is very good for the service industry.
Maribel Pascual | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are a small limited company and use FreeAgent as our accounting software. We deliberately choose a solution that is cloud based to be able to access it from anywhere with an internet connection and it's reasonably priced (£27 a month). The simplicity of FreeAgent as well as the iOS app is fantastic and makes accounting and staying on top of business finances a breeze and - dare I say - fun! I never thought I'd say this about accounting!!! But the best part about FreeAgent is the incredible customer support they provide. I can honestly say it's the best customer service I have come across in my professional career. I can't recommend FreeAgent highly enough. Sign up - you won't regret it!
  • Customer Service is the best I have come across
  • The software is super easy to use and very user friendly
  • Reasonable prices and cloud based
  • I'd like to be able to save regular journeys and their mileage for speedier entry, besides that I can't think of a single thing!!!
It's great for solopreneurs and business owners who don't feel comfortable with accounting since it's very easy to use and set up. If you struggle or have a question there is a large knowledge base to check in on or you can contact FreeAgent's amazing customer service team and they will respond to you promptly and with an answer that isn't accounting jargon. I've had a situation where I got stuck and Debbie sorted it for me explaining in detail what she did and why. I really wish every company would take a leaf out of their book when it comes to customer service!
Mike McGrail | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use it for all bookkeeping, accounting, invoicing and online payments via PayPal. I also run payroll with it.
  • Invoicing - produces professional invoices easily
  • Finance - projected profits etc
  • Expenses - easy to manage and pay
  • At times I wish they had an official app
FreeAgent is great for new businesses.
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