Overview
What is Freshchat?
Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others.With the world moving towards contactless service, customers…
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Pricing
Growth
$15
Pro
$39
Enterprise
$69.00
Entry-level set up fee?
- $15 per AgentOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
What is Freshchat?
Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others.
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses can use Freshchat's messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
Unified inbox experience to manage conversations across digital channels
AI chatbots that focus on intent and engagement
Proactive messaging using hyper-targeted rich media campaigns
Intelligent load balancing and auto-routing capabilities
Integrations via a rapidly growing app marketplace and custom APIs
Resilient architecture built on AWS and certified with industry compliances
Languages supported:
Catalan, Czech, Danish, German, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Central Khmer, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
Freshchat Screenshots
Freshchat Video
Freshchat Competitors
Freshchat Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Mobile Web |
Supported Countries | All |
Supported Languages | Catalan, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, German, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Korean, Latvian, Norwegian, Polish, Portuguese (BR), Portuguese/Portugal, Romanian, Russian, Slovak, Slovenian, Spanish (Latin America), Spanish, Swedish, Thai, Turkish, Vietnamese |