Improving customer contact with Freshdesk Messaging
Freshdesk Messaging is available on all of our business saas software web pages to connect our clients directly to the help team for …
Starting at $23 per month per user
View PricingOverview
What is Freshchat?
A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
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Pricing
Growth
$19
Cloud
per month (billed annually) per agent
Pro
$49
Cloud
per month (billed annually) per agent
Enterprise
$79
Cloud
per month (billed annually) per agent
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.freshworks.com/customer…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $23 per month per user
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Freshchat?
A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
Freshchat Features
Chat Automation Features
- Supported: Real-time messaging
- Supported: Chat notifications
- Supported: Prospecting
- Supported: Chat-based scheduling
- Supported: Ticketing system
- Supported: Third-party integrations
- Supported: Chat widgets
- Supported: Chat sentiment analysis
- Supported: Chat transfer
Chat Analytics and Reports Features
- Supported: Chat history and transcripts
- Supported: Chat reporting
- Supported: Chat and web analytics
Freshchat Video
Running a business on messaging | Freshchat
Freshchat Competitors
Freshchat Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Mobile Web |
| Supported Countries | All |
| Supported Languages | Catalan, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, German, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Korean, Latvian, Norwegian, Polish, Portuguese (BR), Portuguese/Portugal, Romanian, Russian, Slovak, Slovenian, Spanish (Latin America), Spanish, Swedish, Thai, Turkish, Vietnamese |
Frequently Asked Questions
A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
Freshchat starts at $23.
LivePerson Conversation Cloud (LiveEngage), Zendesk Suite, and Intercom are common alternatives for Freshchat.
The most common users of Freshchat are from Enterprises (1,001+ employees).
