Improving customer contact with Freshdesk Messaging
Freshdesk Messaging is available on all of our business saas software web pages to connect our clients directly to the help team for …
Freshdesk Messaging (Formerly Freshchat)
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Freshdesk Messaging (Formerly Freshchat)
Starting at $15 Per Agent per month , billed annually
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Top Rated
2022
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Pricing
View all pricingGrowth
$15
Cloud
Per Agent per month , billed annually
Pro
$39
Cloud
Per Agent per month , billed annually
Enterprise
$69.00
Cloud
Per Agent per month , billed annually
Entry-level set up fee?
- $15 per AgentOptional
For the latest information on pricing, visithttps://www.freshworks.com/live-chat…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is Freshdesk Messaging (Formerly Freshchat)?
Freshdesk Messaging is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others.
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses can use Freshdesk Messaging's messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshdesk Messaging offers:
Unified inbox experience to manage conversations across digital channels
AI chatbots that focus on intent and engagement
Proactive messaging using hyper-targeted rich media campaigns
Intelligent load balancing and auto-routing capabilities
Integrations via a rapidly growing app marketplace and custom APIs
Highly resilient architecture built on AWS and certified with industry compliances
Languages supported:
Catalan, Czech, Danish, German, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Central Khmer, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
Freshdesk Messaging (Formerly Freshchat) Screenshots
Freshdesk Messaging (Formerly Freshchat) Video
What is Freshchat?
Freshdesk Messaging (Formerly Freshchat) Integrations
- Apple Business Chat
- Whatsapp for Business
Freshdesk Messaging (Formerly Freshchat) Competitors
Freshdesk Messaging (Formerly Freshchat) Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Mobile Web |
| Supported Countries | All |
| Supported Languages | Catalan, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, German, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Korean, Latvian, Norwegian, Polish, Portuguese (BR), Portuguese/Portugal, Romanian, Russian, Slovak, Slovenian, Spanish (Latin America), Spanish, Swedish, Thai, Turkish, Vietnamese |
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