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Freshteam

Freshteam

Overview

What is Freshteam?

Freshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place.The key business benefits include:Freshteam helps attract top talent through…

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Recent Reviews

Freshteam summary

9 out of 10
November 23, 2021
Incentivized
For any growing company that is scaling fast, it definitely puts a lot of pressure on all verticals. If you are looking to hire great …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (12)
    8.9
    89%
  • Job Requisition Management (12)
    8.7
    87%
  • User Permissions (12)
    7.9
    79%
  • Notifications and Alerts (12)
    7.1
    71%

Reviewer Pros & Cons

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Video Reviews

1 video

Hiring and Onboarding Made Easy: Freshteam At Work in an IT Company
01:48
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Pricing

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Free

0 (upto 50 employees)

Cloud
per month

Growth

$59 platform fee + $1 per employee

Cloud
per month

Pro

$99 platform fee + $2 per employee

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.freshworks.com/hrms/pricing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.1
Avg 8.0
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Product Details

What is Freshteam?

Freshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place.


The key business benefits include:
  • Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can collaborate with hiring managers & screen & interview them, share feedback, etc.
  • Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, can be done in Freshteam. It also gives users the ability to create an onboarding task list & assign it to respective people. Users can gather all the necessary information & create employee profiles (which flesh out into a directory), manage access permissions to employee information & documents, etc. The HR software also takes complete care of employee time off, employee & manager self-service for employees to raise requests, manager approval workflows, and time off reports for teams.

Freshteam is part of the Freshworks product family, whose products include Freshdesk, Freshservice, etc. – boasting more than 150,000 businesses as users, worldwide.

Freshteam Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Freshteam Screenshots

Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations

Freshteam Videos

Meet Freshteam, the smart HR software for growing businesses
Why Customers love Freshteam
Freshteam Customer Spotlight : SunPower by Hooked on Solar
Freshteam Customer Spotlight : Gogoprint

Freshteam Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesAll Countries
Supported LanguagesGerman, English, French, Italian, Japanese, Dutch, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified), Chinese (Traditional)

Frequently Asked Questions

Zoho Recruit, Trakstar Hire, and BambooHR are common alternatives for Freshteam.

Reviewers rate Reporting highest, with a score of 9.

The most common users of Freshteam are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(22)

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Freshteam is used by our entire organization, however in different levels, of course. For our collaborators, it's the portal to go for asking leave days (holidays, medical absences, and related day offs), vacations, and check up on their current profiles. For us senior mangers, it's also the portal for posting job requisitions, tracking interviews and keeping a talent pool for future selection and recruitment. We also keep track of our personnel's profiles, including ranks, skills and training paths.
  • Flexibility.
  • User-friendly Interface.
  • Very easy to use.
  • Easy integration with other Freshworks apps.
  • More integration with 3rd Party applications.
  • More options for Government benefits and regulations.
  • More integrations with Calendar solutions.
Freshteam is excellent for small and medium-sized companies. It does an impeccable yet simple job at recruiting and onboarding-offboarding collaborators, and also for handling time-offs. It does have room for improvements, though, once the employees are onboard: aspects such as benefits handling, keeping track of trainings and learning paths in a comprehensive way, and integrations with other solutions (such as Government-issued or -hosted system).
  • Onboarding-offboarding.
  • Job requisitions.
  • Time-off tracking.
Recruiting / ATS (13)
82.30769230769229%
8.2
Job Requisition Management
90%
9.0
Job Search Site Posting
90%
9.0
Customized Application Form
80%
8.0
Resume Management
80%
8.0
Duplicate Candidate Prevention
80%
8.0
Candidate Search
90%
9.0
Applicant Tracking
90%
9.0
Collaboration
80%
8.0
Task Creation and Delegation
80%
8.0
Email Templates
90%
9.0
User Permissions
80%
8.0
Notifications and Alerts
80%
8.0
Reporting
60%
6.0
  • Speedy job requisition processes.
  • Quick turnover in talent recruitment.
  • Faster onboarding process.
Microsoft Teams, Vtiger, Microsoft 365 (formerly Office 365)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the ATS functionality of Freshteam and use it from creating a requisition to onboarding a new hire. We also use the career site functionality to publish the active jobs on our career page.
  • Interview Scheduling.
  • Feedback Capturing.
  • Customizations on Career Site.
  • Candidate stagewise journey - from application to offer.
  • Offer Management - ability to generate custom salary breakups.
Freshteam is perfect for startups and companies with a low headcount.
  • Customisable feedback forms.
  • Customisable interview flow.
  • Customisable application forms.
Recruiting / ATS (15)
92.66666666666667%
9.3
Job Requisition Management
70%
7.0
Company Website Posting
90%
9.0
Publish to Social Media
90%
9.0
Job Search Site Posting
90%
9.0
Customized Application Form
100%
10.0
Resume Management
100%
10.0
Duplicate Candidate Prevention
100%
10.0
Candidate Search
90%
9.0
Applicant Tracking
100%
10.0
Collaboration
100%
10.0
Task Creation and Delegation
100%
10.0
Email Templates
80%
8.0
User Permissions
90%
9.0
Notifications and Alerts
90%
9.0
Reporting
100%
10.0
  • Reduced the TAT from open to offer.
Better UI, workflows, customizations and value of money.
November 23, 2021

Freshteam summary

Score 9 out of 10
Vetted Review
Verified User
Incentivized
For any growing company that is scaling fast, it definitely puts a lot of pressure on all verticals. If you are looking to hire great talents without using many resources, a tool like Freshteam can really help address all your issues like an HR team of its own.
  • Hiring.
  • Routine.
  • Faster Onboarding.
  • User Interface.
  • Can be more user friendly.
Best case Scenarios: Easy to use and well suited for small to mid-cap industries. It's will become very easy to maintain a team with these features of Freshteam. Less Appropriate scenarios: It's less appropriate for large industries or companies with many employees. It becomes difficult maintaining lots of people on Freshteam.
  • Applying for leave.
  • Employee Onboarding.
  • Recruitment.
Recruiting / ATS (15)
31.333333333333332%
3.1
Job Requisition Management
60%
6.0
Company Website Posting
60%
6.0
Publish to Social Media
N/A
N/A
Job Search Site Posting
60%
6.0
Customized Application Form
N/A
N/A
Resume Management
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Candidate Search
70%
7.0
Applicant Tracking
90%
9.0
Collaboration
N/A
N/A
Task Creation and Delegation
N/A
N/A
Email Templates
N/A
N/A
User Permissions
50%
5.0
Notifications and Alerts
80%
8.0
Reporting
N/A
N/A
  • Made life easier for employees, so that employees can focus on work.
  • Smooth employee onboarding.
I found Freshteam to be better in a lot of ways. First of all employee management, including referral, recruitment, applying for leave was more convenient. Secondly, I feel the UI was more user-friendly compared to the other tool. However, it can be improved more.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
FreshTeam is used by one department at a small non-profit to help us recruit & hire interns year round. Prior to FreshTeam, we were using Google Sheets and email. FreshTeam has helped us streamline workflow by >40%!
  • Ease of use
  • Mobile app
  • Easy to provision & support new users
  • Better training videos (not sure where to even find them)
  • UI improvements for Admin
It's perfect for small teams that are not recruiting at scale, but need a more efficient process vs. Google Sheets, email, etc.
Recruiting / ATS (15)
76%
7.6
Job Requisition Management
90%
9.0
Company Website Posting
100%
10.0
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Customized Application Form
70%
7.0
Resume Management
100%
10.0
Duplicate Candidate Prevention
100%
10.0
Candidate Search
100%
10.0
Applicant Tracking
100%
10.0
Collaboration
100%
10.0
Task Creation and Delegation
100%
10.0
Email Templates
100%
10.0
User Permissions
50%
5.0
Notifications and Alerts
100%
10.0
Reporting
30%
3.0
  • Increased number of interns we're able to hire which has really helped move the needle on special projects.
  • Decreased costs - we're using the free version.
While Freshteam is almost as good as Recruiterbox, for a high volume recruiting environment, the free version of Freshteam won't meet your team's needs. Recruiterbox is expensive, but worth the cost for high volume recruiting environments. I previously used MightyRecruiter, but there were way too many bugs & outages/downtime. I would not recommend MightyRecruiter.
Intercom, Help Scout, Typeform
ayush dwivedi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have used the free version of Freshteam to evaluate it for our organization's recruitment team. Since then, we have used some other software, but we miss some of the features of Freshteam which help us do better with employee recruitment.
  • Job Posting, even on our carrier's websites. Also embedding jobs in various portals.
  • Importing candidates and assigning to jobs.
  • Scheduling interviews
  • Making to-do tasks
  • Our recruitment team can make conversation with candidates directly on the platform.
  • Open dashboard which gives quick info about all the job posts.
  • Pipeline feature by which we can streamline the various steps in a recruitment.
  • Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
  • Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
  • Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
  • We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.
It is best for an organization with a less standard employee recruitment structure, who also have a limited need for automation. It will support all basic features, like job posting, importing candidates to the job, scheduling interviews, and assigning tasks for candidate interviews.
Recruiting / ATS (1)
N/A
N/A
Job Search Site Posting
N/A
N/A
  • Posting jobs and publishing jobs onto carriers' websites
  • Managing candidates and tracking applications
  • Scheduling interviews and managing a smooth interview process.
We are unable to fully customize the pipeline according to our organization's needs. We are stuck and unable to show all the jobs posted to our carrier's website in one place. And we also have faced problems to make an assessment of candidates for different jobs, which helps to check multiple eligibilities of the candidate.
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