Skip to main content
TrustRadius
Freshteam

Freshteam

Overview

What is Freshteam?

Freshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place.The key business benefits include:Freshteam helps attract top talent through…

Read more
Recent Reviews

Freshteam summary

9 out of 10
November 23, 2021
Incentivized
For any growing company that is scaling fast, it definitely puts a lot of pressure on all verticals. If you are looking to hire great …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (12)
    8.9
    89%
  • Job Requisition Management (12)
    8.7
    87%
  • User Permissions (12)
    7.9
    79%
  • Notifications and Alerts (12)
    7.1
    71%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

Hiring and Onboarding Made Easy: Freshteam At Work in an IT Company
01:48
Return to navigation

Pricing

View all pricing

Free

0 (upto 50 employees)

Cloud
per month

Growth

$59 platform fee + $1 per employee

Cloud
per month

Pro

$99 platform fee + $2 per employee

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.freshworks.com/hrms/pricing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.1
Avg 8.0
Return to navigation

Product Details

What is Freshteam?

Freshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place.


The key business benefits include:
  • Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can collaborate with hiring managers & screen & interview them, share feedback, etc.
  • Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, can be done in Freshteam. It also gives users the ability to create an onboarding task list & assign it to respective people. Users can gather all the necessary information & create employee profiles (which flesh out into a directory), manage access permissions to employee information & documents, etc. The HR software also takes complete care of employee time off, employee & manager self-service for employees to raise requests, manager approval workflows, and time off reports for teams.

Freshteam is part of the Freshworks product family, whose products include Freshdesk, Freshservice, etc. – boasting more than 150,000 businesses as users, worldwide.

Freshteam Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Freshteam Screenshots

Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations

Freshteam Videos

Meet Freshteam, the smart HR software for growing businesses
Why Customers love Freshteam
Freshteam Customer Spotlight : SunPower by Hooked on Solar
Freshteam Customer Spotlight : Gogoprint

Freshteam Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesAll Countries
Supported LanguagesGerman, English, French, Italian, Japanese, Dutch, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified), Chinese (Traditional)

Frequently Asked Questions

Zoho Recruit, Trakstar Hire, and BambooHR are common alternatives for Freshteam.

Reviewers rate Reporting highest, with a score of 9.

The most common users of Freshteam are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(22)

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Freshteam is used by our entire organization, however in different levels, of course. For our collaborators, it's the portal to go for asking leave days (holidays, medical absences, and related day offs), vacations, and check up on their current profiles. For us senior mangers, it's also the portal for posting job requisitions, tracking interviews and keeping a talent pool for future selection and recruitment. We also keep track of our personnel's profiles, including ranks, skills and training paths.
  • Flexibility.
  • User-friendly Interface.
  • Very easy to use.
  • Easy integration with other Freshworks apps.
  • More integration with 3rd Party applications.
  • More options for Government benefits and regulations.
  • More integrations with Calendar solutions.
Freshteam is excellent for small and medium-sized companies. It does an impeccable yet simple job at recruiting and onboarding-offboarding collaborators, and also for handling time-offs. It does have room for improvements, though, once the employees are onboard: aspects such as benefits handling, keeping track of trainings and learning paths in a comprehensive way, and integrations with other solutions (such as Government-issued or -hosted system).
  • Onboarding-offboarding.
  • Job requisitions.
  • Time-off tracking.
Recruiting / ATS (13)
82.30769230769229%
8.2
Job Requisition Management
90%
9.0
Job Search Site Posting
90%
9.0
Customized Application Form
80%
8.0
Resume Management
80%
8.0
Duplicate Candidate Prevention
80%
8.0
Candidate Search
90%
9.0
Applicant Tracking
90%
9.0
Collaboration
80%
8.0
Task Creation and Delegation
80%
8.0
Email Templates
90%
9.0
User Permissions
80%
8.0
Notifications and Alerts
80%
8.0
Reporting
60%
6.0
  • Speedy job requisition processes.
  • Quick turnover in talent recruitment.
  • Faster onboarding process.
Microsoft Teams, Vtiger, Microsoft 365 (formerly Office 365)
Aviva Rosman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We selected Freshteam as our applicant tracking system to help us with recruitment and hiring. The system is designed to make it easy to move applicants from stage to stage, with some built-in automation to allow for more efficient screening and hiring. We typically had about 1 - 6 roles open at any one time.
  • Automation: setting up automatic update emails for candidates.
  • Easy view into applicants by stage.
  • Ability to set up a professional-looking career page.
  • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
  • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
  • Analytics - hard to use and not particularly useful.
Freshteam is much less expensive than other ATSs - we've recently switched to Greenhouse which is more than ten times as expensive. It seems like a good starter ATS for small startups and the automation may be useful for teams without dedicated HR support. I suspect that many companies will grow out of it the way we did.
  • Applicant stage tracking.
  • Automated follow ups.
  • Career page.
Recruiting / ATS (15)
67.33333333333333%
6.7
Job Requisition Management
70%
7.0
Company Website Posting
80%
8.0
Publish to Social Media
70%
7.0
Job Search Site Posting
70%
7.0
Customized Application Form
60%
6.0
Resume Management
80%
8.0
Duplicate Candidate Prevention
70%
7.0
Candidate Search
50%
5.0
Applicant Tracking
70%
7.0
Collaboration
70%
7.0
Task Creation and Delegation
70%
7.0
Email Templates
80%
8.0
User Permissions
50%
5.0
Notifications and Alerts
50%
5.0
Reporting
70%
7.0
  • Support for small startup without dedicated HR (positive).
  • Professional career page.
  • Easy view into applicant progress.
Freshteam is less expensive than other ATSs - although it has less functionalist as well, it does a lot of things well, especially for the price. I think it has good value as long as a company is willing to invest the time in understanding how it works and augmenting the features that are missing with other products.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Freshteam to optimize our recruiting. It has been such a lifesaver, especially with the current labor shortage. We really only use it for hiring, so I can't say much about the HR features, but it has made my life much easier.
  • Hiring.
  • Tracking where applicants are in the process.
  • Applicant retention.
  • Price.
I think it's especially well-suited for a company that needs to hire quickly; may not be as helpful for a company with a more intensive hiring process than ours, but I do think it scales up well.
  • Hiring.
Recruiting / ATS (15)
82%
8.2
Job Requisition Management
90%
9.0
Company Website Posting
80%
8.0
Publish to Social Media
N/A
N/A
Job Search Site Posting
90%
9.0
Customized Application Form
90%
9.0
Resume Management
70%
7.0
Duplicate Candidate Prevention
90%
9.0
Candidate Search
90%
9.0
Applicant Tracking
100%
10.0
Collaboration
90%
9.0
Task Creation and Delegation
90%
9.0
Email Templates
90%
9.0
User Permissions
90%
9.0
Notifications and Alerts
80%
8.0
Reporting
90%
9.0
  • Has made recruiting much much cheaper.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire school used it for hiring. We hire using committees so it is easy to keep all notes, hiring questions, and ratings organized for everyone involved at each stage of the process.
  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
I think Freshteam can be used in all hiring scenarios.
  • Organizing the hiring process
Recruiting / ATS (14)
85%
8.5
Job Requisition Management
100%
10.0
Company Website Posting
N/A
N/A
Job Search Site Posting
100%
10.0
Customized Application Form
100%
10.0
Resume Management
100%
10.0
Duplicate Candidate Prevention
100%
10.0
Candidate Search
N/A
N/A
Applicant Tracking
90%
9.0
Collaboration
100%
10.0
Task Creation and Delegation
100%
10.0
Email Templates
100%
10.0
User Permissions
100%
10.0
Notifications and Alerts
100%
10.0
Reporting
100%
10.0
  • It saves us time so we can focus on education.
Freshteam manages the process so you don’t have to make all the moves.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It was very useful for our organization as it helps tracking the interview and hire great people. It saves time and makes things easy for our human resources team to manage also and manage the employee data. Easy to use and update all employee information in Freshteam.
  • Smooth onboarding is very cool as in on click you can send out documents to sign, forms to fill and more it making things so easy.
  • Hiring process: it makes things easy for our human resources team.
  • Easy to use.
  • Time off management is very good but it just needs to be a little easier to use.
  • Being able to send hiring documents for many people.
I would highly recommend it. Freshteam has everything we need to move candidates through the hiring process, and at a fair price. Ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product. Freshteam covers pretty much everything our team needs so I would highly recommend it.
  • Job posting functionality.
  • Schedule interviews.
  • Easy to view and manage.
Recruiting / ATS (15)
88%
8.8
Job Requisition Management
90%
9.0
Company Website Posting
100%
10.0
Publish to Social Media
N/A
N/A
Job Search Site Posting
100%
10.0
Customized Application Form
90%
9.0
Resume Management
100%
10.0
Duplicate Candidate Prevention
90%
9.0
Candidate Search
80%
8.0
Applicant Tracking
100%
10.0
Collaboration
100%
10.0
Task Creation and Delegation
70%
7.0
Email Templates
100%
10.0
User Permissions
100%
10.0
Notifications and Alerts
100%
10.0
Reporting
100%
10.0
  • Customer service is not really the best.
  • I love the price. The amount of features for the cost is so satisfying,
  • Some of the UI/UX needs improved.
I didn't use any other platforms like it but I like Freshteam because the amount of features for the cost. Example: you can schedule interviews and a lot more and it's making things easy for us like posting jobs. I would recommend it for anyone who is looking to grow his business.
Return to navigation