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Google Workspace

Google Workspace
Formerly G Suite

Overview

What is Google Workspace?

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Business Starter

$6

Cloud
per user/per month

Business Standard

$12

Cloud
per user/per month

Business Plus

$18

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://workspace.google.com/pricing.ht…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $6 per month per user
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Product Demos

Google Workspace Macro Converter Add-On

YouTube

See what’s new in Google Workspace

YouTube
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Product Details

What is Google Workspace?

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.


Google Workspace Competitors

Google Workspace Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Workspace starts at $6.

Microsoft 365 and Zoom are common alternatives for Google Workspace.

Reviewers rate Usability highest, with a score of 9.1.

The most common users of Google Workspace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(989)

Attribute Ratings

Reviews

(1-25 of 92)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
We used before on my previous role Microsoft teams where you can only casually exchange messages, but Google Workspace allows me to access all the applications that I need in just once access without closing the window that I'm currently working on and it can be used to email your client professionally
Russ Michaels | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Reseller
I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which is a big issue. Nowadays with so much hacking, 2fa is really important.
Score 8 out of 10
Vetted Review
Verified User
Google Workspace huge advantage is the interface that everyone is familiar with (from using personal Google services). Also, the administration panel is straightforward and easy to use - does not require expert tech knowledge to move around. As a result, it is a perfect tool for SMEs. The solutions do not require installing anything on-premises and each tool can be accessed via web app which makes them accessible from any device and any location.
Siddharth Kohli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Google Workspace is your all in one go-to tool. No other product offers the versatility and a large selection of tools like Google workspace does. Gmail is incredibly faster than any other email client available out there, and some tools like Google Spreadsheets have replaced excel entirely for us as there is no need to pay extra for all the data because it is secure on the cloud and can be accessed at anytime from anywhere with your Google account.
Score 8 out of 10
Vetted Review
Verified User
We previously used Zoho Suite free tier. Deliverability was good and their spam protection was almost as good as Google's. The one drawback to Zoho was the inability to host more than one domain. Zoho's paid tier is cheaper than Google's, but [I feel] you don't get the same integration with Android and while Zoho offers a great service, the tools that were available didn't quite match Google Workspace.
Muzaffar Mohammed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Zoom and Microsoft 365 (formerly Office 365)
Though Microsoft offers some great ideas to help you better your work, I believe Google tops Microsoft in the area of office applications. Google mail, Google Sheets, Google forms, Google Docs, Google Calendar, Google Drive, and Google Video Meetings are easy to use to collaborate with various teams without too much hassle.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Drive blows Dropbox out of the water by making its shared assets accessible without requiring app installs and paid subscriptions for outside users. The speed at which it handles all of your stored assets makes it advantageous for demanding projects in the music and film industry. We have switched everything over to Google Workspace!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft 365 (formerly Office 365)
Google Workspace's web-based word processing apps are much more robust than Microsoft's equivalent. For example, multiple users working on a single google docs document will very rarely run into issues with synching or continuity, whereas Microsoft's online Word is not as robust and issues are more frequent. The same is true for google sheets and slides compared to excel and PowerPoint.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack has more IT functional integrations that Google Chat/Spaces at this time. It is being used in more of a "shadow IT" configuration currently with a limited set of paid licenses. Facebook for Business was missing key integrations and with Google Spaces/Currents, it was not an additional cost we needed to invest in.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft 365 (formerly Office 365)
Google Workspace is a formidable opponent to Microsoft 365. It provides all of the solutions that 365 does, but does it with more finesse. I find it easier to navigate Google Workspace than I do 365, especially when comparing Google Drive to Microsoft OneDrive. Google Drive is completely cloud-based so I know when I access a document or spreadsheet in Drive, it is the most updated version, and I can look back and reference changes made to the version I'm viewing. OneDrive stores documents on your computer as well as in the cloud, so it can make it troublesome locating things you need quickly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft 365 (formerly Office 365)
I've used Office 365 in the past, along with some of Zoho's tools, and none of them have delivered the experience that I get from Google Workspace. Office 365 was slow and cumbersome when I evaluated it, and the interoperability of Google apps far surpasses that which I can get with Microsoft products.
Mike Calabro | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is almost a necessary evil, especially if you are an android user.
June 28, 2021

It Just Works

Andy Abramson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft 365 (formerly Office 365)
From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often far more time consuming, and less enjoyable, specifically when it comes to sharing documents.
Justin Salvetti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Zoom and Microsoft 365 (formerly Office 365)
I believe Google tops Microsoft in all areas EXCEPT the office applications. I prefer Gmail, Drive, and Google Video Meetings to Outlook, OneDrive, and Teams meetings, but that could just be me. In my experience, it has been easier to use these applications without much trouble and collaborate with my teams as needed.
Kristi Porter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft 365 (formerly Office 365)
There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
Jordan Harnum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Office 365 - I like Google better because of the overall usability and simpler interface. This was made most apparent for me when I compared the calendars - Outlook calendar is not as user friendly as Google. Google makes navigation, events, reminders etc. easier to use. One thing that Outlook does have on Google is the mobile app is a bit better - it displays email and calendar in one interface which I like.
Tyler Grudowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is far superior to any email client or storage system on the market. Google Workspace combines everything good about each of these other services and then adds some additional features to make it the best all around productivity system out there. The best part is that it is also extremely affordable.
Dana Friedman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft 365 (formerly Office 365)
They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word processor anyway, so I don't feel like I'm losing much. SharePoint seems capable of a lot, and exchange certainly is capable of a lot, but it requires so much configuration, even for a small business, that return on investment seems quicker and easier with Google Workspace. For those who absolutely need a completely Microsoft environment, Office 365 has that, Google Workspace does not. Still, I prefer Google Workspace over Office 365.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We decided to use Google Workspace [(formerly G Suite)] because of the breadth of services offered, no need to purchase or manage a large corporate infrastructure to run all the services, it is extremely easy to get up and running in a matter of minutes, and the cost of service is reasonable for the value it brings.
May 12, 2021

A strong contender

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft 365 (formerly Office 365)
Office365 did not exist when we moved to Google. At this point they are quite similar in capabilities.

0365 has slightly more granular administration and compliance features and slightly lower barrier to entry for existing orgs that are already heavy users of Microsoft products. I think it is likely to be a better fit for larger organizations.


Alan Balasundaram | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As an AWS Cloud service user, we initially tried AWS WorkMail, but found the service lacking. While 1/2 the cost of the per user Google Workspace, the email service did not meet our needs. Workspace email interface was far superior, and on that merit alone, we switched. Google Workspace provides more than just email, and thus the cost increase was justified.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft 365 (formerly Office 365)
From the get-go Google Workspace is more polished, which makes sense given they've had a several-year lead on Microsoft in the cloud productivity space. Google's apps and third-party support [are] still miles ahead of Microsoft, this is in part due to the fact Google has run [its] entire operations in a cloud environment, and thus their apps and services have been built to take advantage of this technology. Microsoft's cloud services are improving every day and their experience is still being refined, but for simplistic, turn-key solutions Google Workspace still takes the cake.
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