Overview
What is Google Workspace?
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat…
Google workspace have it all for you!!
Great Product but Terrible support and customer service
Perfect solution (mail, meetings, calendar, drive and many more features) for companies from 1 to over 100+ employees
Lack of flexibility and sales support
The ultimate and all in one workspace tool set
Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!
Google Workspace - One stop solution for all your office and Business needs
Google Workspace makes my life easier
A no-brainer for mid-sized businesses
Workspace is the NEW Office!
Couldn't Live Without Google Workspace
Google Workspace- A modern flexible workspace
Workspace is a plus for SMB businesses
Google Workspace - A Workspace For the Mind(s)
Awards
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Reviewer Pros & Cons
Pricing
Business Starter
$6
Business Standard
$12
Business Plus
$18
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $6 per month per user
Product Demos
Google Workspace Macro Converter Add-On
See what’s new in Google Workspace
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Google Workspace?
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
Google Workspace Competitors
- Microsoft 365
- Zoom
- Workplace
Google Workspace Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(991)Attribute Ratings
Reviews
(26-50 of 113)A strong contender
- Video meetings and collaboration for teams
- Quickly searchable document folders (team drives etc) which can reduce the need for traditional file shares
- Robust and broadly supported email
- Best in class multi user document collaboration
- More granular security controls
- More robust DLP
While still useful for larger enterprises, existing larger orgs may find it challenging to migrate to a new solution, particularly if you are a Microsoft-heavy org. Office365 has less barrier to entry for these orgs due to app familiarity of Office, Excel etc. While Google have good alternatives in Docs, Sheets, Slides etc re-training of employees is required and it would be a cultural shift.
- Browser-based email client.
- Cloud Drive Storage.
- Google Sheets.
- Calendar.
- Management interface is lack luster.
- Distribution groups.
- API access to calendar features.
- Google calendar and google drive [are] integrable with popular communication platforms like Slack making it easy to share spreadsheets, documents, and files. The prompt notifications make it such that nobody misses anything important.
- Google documents and spreadsheets being [easily] accessible by multiple users across multiple devices makes accessing, edit and [analyzing] data more efficient in terms of time.
- Google meet is one of the best video conferencing software due to its superior sound quality and ease of access even by third-party users. It is easy to set up meetings and invite users as needed.
- Support and troubleshooting could be a lot better. Most of the time reading through support does not easily help tackle the issue at hand when trying to learn a new feature or understanding it correctly.
- Google meet should be [optimized] in terms of internet bandwidth usage and CPU usage when [the] video is turned on. I have mostly noticed an unreasonable spike in CPU usage when using google meet on lower-end devices.
The pricing could be more flexible especially for organizations that are initially starting out and do not have sufficient funds. More flexible pricing will eventually attract more startups or groups of users to adopt google workspace over its competitors.
- Simplified sharing and collaboration through Drive and Shared Drives
- Greatly enhanced advanced functions in Google sheets like macro recording
- Regular updates and proactive communication around them
- Out of the box spam filtering
- SSO and third party app integrations
- The support team is frustrating to deal with and make you perform redundant troubleshooting tasks at each step of the way
- Per page permissions on Sites - they had it on classic but removed it on the new sites
- Need to add mail delegation to admin console so super admins can give managers access to departed staff accounts without having to reset passwords
- Longer log history - 60 days sometimes doesn't cut it
If you're a nonprofit you get the core suite for free, which is a huge deal since the cost savings mean any nonprofit can get set up with no risk.
Google Workspace for Non Profits
The main tools we use for remote collaboration are Google Workspace, Slack, and Zoom - without Google Workspace, collaborating and running our organization would be a lot more challenging. We heavily rely on Google Drive to create and file important documents for easy retrieval by anyone in the organization. Google Meet has been a good backup when Zoom isn't working, and we've used that platform for remote teaching as many schools find it more secure than Zoom.
One of the best things about Google Workspace is that many people are familiar with the Google suite of apps and Gmail, so onboarding my less technical team members was very easy and relatively painless.
- Docs - creating a doc is as easy as visiting docs.new.
- Sheets - Google Sheets is a valuable tool for creating workflows in Zapier and storing small amounts of data in an easily accessible location.
- Cloud Storage - We store a lot of PDF documents of sheet music, video files, and other large media. G Suite storage is relatively cheap and easy to access via the desktop Backup and Sync app which allows you to select which folders to store locally.
- Drive - I have heard that the desktop Backup and Sync app will be deprecated soon. This app is a lifesaver for our org, so I'm hoping there will be other options besides the file stream app that doesn't allow for selective sync.
- Drive - file ownership is tricky to change from a consumer user. Many of our files were originally uploaded by an @gmail.com user, and we'd like to bulk change the ownership to the G Suite company domain user. It isn't currently possible to transfer ownership from a consumer Gmail account to a paid G Suite user. The only means to do this appears to be downloading all the original files from the cloud and re-uploading from the local machine as the G Suite user at the company domain.
- Passwords - it isn't possible to add a login to the Password Manager tool when logged in as a user in Chrome. The only way to add a password is to be on a site and wait for the automatic popup. This isn't a great user experience, so we use 1password instead. It also seems more secure to use a password manager that doesn't automatically fill in the password without prompting the user for a master password.
I use Google Workspace in another much larger organization of 300+ employees, and it seems to have the same set of benefits. I'm not sure of a scenario where G Suite would not be an appropriate solution for the minimum of an office suite (Docs, Sheets, Slides), email, and basic cloud storage.
- Spam filtering in email
- Single sign on
- Calendar events combined with google meet
- Easy to administer users and applications
- Numerous plugins and 3rd party applications
- Easy to use, familiar user experience
- No dedicated client software as an option
- Some products come and go quickly, so don't rely on non core products
- Office applications are good for most, but lack some more advanced options
- Email management: This was the primary reason it was recommended to me. Makes a HUGE difference in how I manage my email. It also allows you to do things the free version won't.
- Google Docs: I use these more now than I used to. It allows easy collaboration with clients.
- Google Drive: I use this for not only docs but for sheets - which I'm using more of these days.
- I think Google could provide more info on how to make the most of the product/app. I'm probably not doing everything I could with it to manage my business.
- I use the very low-end version, so it works fine for what I need. I guess they could try to convince me to upgrade to the higher version, but I don't see them doing that.
- I like the video component more than Zoom, so maybe they could market that a little more aggressively.
I think if you're looking for more than that, you would either need to look at other tools or look at the higher-end version of the G Suite/Workspace.
Google Workspace is a Good Decision, For the Most Part
- Collaboration of documents and meetings.
- Good basic MDM for employee management.
- Great integration with many products and plugins.
- Documents suite is good, but could be improved on.
- MDM is very basic, with no real location tracking of devices, for example.
- Messaging client implementation is confusing and inconsistent.
Google Workspace Hits the Suite Spot
- Realtime collaboration in documents
- Easy ability to share files
- Ability to view and recover past version
- The calendar customization and features are great
- Email formatting is inconsistent
- Email doesn't have advanced features like Outlook and Exchange does such as read receipts
- Now that our company has grown, would like to see better ways to view/manage calendar availability
- Email
- Mobile security
- Group email
- Domain manegement
- Domain level access to company emails
- Domain level access to email forwarding and auto reply
- Domain level management of email archiving during employee separation
Great product
- Excellent emailing application
- Great ability to store, sort, and share documents
- Google Docs also can read and edit Microsoft documents
- Creating email signatures with links and images can be frustrating
I especially like the ability for third party applications to link with Google Workspace. We use Trello to track a lot of our projects, sales, and research & development ideas. The fact that Google Workplace integrates with numerous other applications makes it very useful and versatile.
Google Workspace is great value for the money.
- User controls
- Domain based email addresses
- One login to many websites
- Should be easier to control what users are / are not able to do
- Admin dashboard should be easier to use
Flexible, Affordable, & Easy To Use - Highly Recommend
- Cloud storage & file sharing.
- Simple email platform.
- Ease of use & implementation.
- Authentication across multiple third-party applications.
- Email cleaning & archiving could be improved.
- Google Sheets needs functions improvements.
- Document conversion is a bit off at times.
All in all I've been very happy with Google Workspace and will continue to leverage for our business for the foreseeable future.
- Google Workspace handles email seamlessly. It's always easy to find any email I need with the search and label options.
- The integration that Google Calendar offers makes creating appointments incredibly easy with other apps like Zoom, Calendly, etc.
- The set up on mobile devices is easy as it is basically built in on both Android and iPhone. No need for IMAP, POP, SMTP information.
- From time to time I get an email that requires me to scroll pretty far down in order to reply. I'm sure there's a reason why, but for now it seems random.
- I do wish that we were grandfathered in to the original price we paid when signing up rather than be subject to price increases.
- Sharing calendars is not difficult, but the process might seem daunting to some.
For Cross Platform Integration, Ease of Deployment, and Low Cost, It's Hard to Beat Google Workspace
Google Workspace works on many different devices including IOS, Android, PC, and Mac computers. Our office is primarily Apple-based. Google Workspace easily integrates with Google Chrome to be accessed on a variety of devices.
Our team has increasingly used the Google Chat feature to stay in constant communication with each other. Google Chat resembles and works like Slack. Topics and conversation threads are shared in the different chat rooms to provide the team with organized instant messaging and communication.
- Email
- Company shared calendaring
- Team Communication
- Shared Data Drives
- Google is too quick to reiterate and kills software programs that were offered previously.
- Switching between work and personal email accounts on Google Chrome can be confusing at times.
- Google does not give information about software updates and new features.
- Help sections and tutorials could be improved with video presentation about features.
For word processing (Docs), spreadsheets (Sheets), data storage (Drive), Team Communication (Chat), Video Conferencing (Meet), it is not the best in class solution. Still, all of the programs and features integrate well with each other.
Our firm primarily uses MS Word and Apple Pages for word processing. Google Sheets is used for a limited amount. Google Meet is satisfactory for team video conferencing even though Zoom is currently the best in class software for that application.
Team communication is easily accomplished in Google Chat, even though Slack is probably viewed as best-in-class software. Google Chat has replaced many of the communication functions that email offered in the past. It's a good tool that the whole team has quickly learned and mastered using. During the pandemic, it was a key tool for the entire team to communicate with each other.
PDF documents can be created with Google Docs, but there is no readily available method to customize and edit PDF docs with Google Drive."
- Cloud Storage
- Instant Messaging
- Virtual Meeting
- Compatibility with Microsoft Office
- User friendliness on Google Drive File Stream
- Capability of setting different status on Google Chat
- Email is great. It doesn't require any on-site hosting.
- Having one account that is able to use so many different features is very convenient.
- Google Workspace for education is nice for allowing teachers and students to participate in their respective roles.
- The admin functions often times do no allow for mass changes behind the scene.
- When there is downtime, there is no option for offline access and any troubleshooting is out of our hands.
- Getting support can sometimes be difficult. While I can always get someone, it can take a while and/or require a callback.
Robust office communication tools for increased productivity
- Email.
- Google Drive.
- Authentication.
- Google Voice.
- Document conversion.
- Tasks.
Google workspace is a must for collaboration & remote working
- Collaborative documents
- File storage & management
- Email
- Easy video conferencing through Google Meet
- Easy to use
- It isn’t accessible by all organizations causing barriers to sharing documents and using the full functionality.
- Google Meet is handy but doesn’t perform at the level of Zoom.
- More robust features needed in Sheets to get full team adoption.
Still the Best
- Google Workspace is incredibly useful for user management. Automatically assigning licenses or restrictions by organization is particularly great.
- Google Workspace is reliable. We haven't had a major outage in all the time we've used it.
- Support is actually pretty good. Calling my ISP or domain registrar is always a pain, as I usually find I know more than them about their own products. Google Support is generally competent with helping people with Google Workspace.
- Google needs to work on a more consistent onboarding process for organizations that haven't used Workspace before. A bad agent can delay the process by weeks.
- Google needs to work on consistent naming and branding for things. Workspace/G Suite/Apps, Hangouts/Chat/Talk/Meet/Voice and various permutations have made the past 5 years of Google products a chore to keep straight.
- While the constant updates and feature updates are nice, they can mean an interface that changes regularly, and occasionally good features that are lost.
G Suite for the win!
- Directory management for users and groups.
- Email and calendaring.
- Document creation and storage.
- Ability to share subfolders of Team Drives.
- Calendar sharing and delegation.
- Resource management.
A great all-in-one solution for various business needs
- Search across its different tools.
- Allow for seamless editing of a document while in various locations.
- Provides an easy standard to follow across departments.
- Email search sometimes has wonky results and will find an email from months ago when searching a user as opposed to the one that came in 10 minutes ago.
I've enjoyed using Gsuite!
- Lots of integrations with other providers.
- Simple/intuitive interface (easier than Office 365).
- Lots of google features that are a luxury (e.g. predictive text in emails, boomerang, etc.)
- Contacts isn't great. Lots of multiple entries often get created and I can't figure out why. There's not enough customizability in the fields you can track for each contact.
- Some of the email features are inferior to Office 365 (I dislike how when you reply to an email, where you type the response is at the very bottom of the long chain of previous emails. So if you want to see what they last said to you as you're writing the response, you have to keep scrolling back and forth. If there's a setting to change that, it isn't obvious how and it shouldn't be the default.)
- Office 365 has done a great job integrating Teams. Google Hangouts isn't as useful.
G Suite is Sweet
- Easy to use. It's simple and anyone can learn how to use it.
- There are a lot of resources - from organization users to handling business documents.
- The help function! If you don't know how to use it, there's a simple help function.
- GSuite can do a better job at connecting it Google Analytics vs. having a separate sign-in.
- Their admin console could be more customizable and have things like analytics up in the front.
- The pricing could be lower.
Loving G Suite!
- Keeps all work very organized
- Easily accessible