Skip to main content
TrustRadius
Genbook

Genbook

Overview

What is Genbook?

Genbook is appointment scheduling software from the company of the same name in San Francisco, California.

Read more
Recent Reviews

TrustRadius Insights

Genbook is widely used by businesses as an online booking system, allowing users to link their website to their available calendar of …
Continue reading

Love Genbook!

10 out of 10
April 03, 2020
Incentivized
I've been using Genbook to manage appointments for my business for 10+ years. As a solo practitioner, Genbook frees up my day so that I …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Solo (annual)

$25

Cloud
Per 1 user, Per month

Team (annual)

$49

Cloud
Per 2-5 users, Per month

Company (annual)

$83

Cloud
Per 6-12 users, Per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.genbook.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is Genbook?

Genbook is a scheduling solution that helps small business entrepreneurs organise and manage their small businesses.

Genbook takes care of distractions allowing entrepreneurs to focus their efforts on what they value most.

The vendor states that since 2006, Genbook has helped over 22,000 entrepreneurs in the hair, beauty, personal service and wellness industry build a better business experience.

Genbook Features

  • Supported: Online Appointment Scheduling
  • Supported: BookNow Scheduling Webpage (Mobile and Search Engine Optimized)
  • Supported: 24/7 Appointment Bookings in Real-Time
  • Supported: Client Database with Notes and Waitlist
  • Supported: Secure Online Payment Information Capture and Payment Processing
  • Supported: Facebook, Instagram and Google Booking Integration
  • Supported: Client Reminders via Text and Email
  • Supported: Client Booking App
  • Supported: Automated Review Collection
  • Supported: Review Management
  • Supported: Multi-service Bookings
  • Supported: Inventory Product Sales
  • Supported: Mobile App for iOS and Android
  • Supported: Website BOOKNOW Button
  • Supported: Gift Certificates
  • Supported: Tips, Discounts and Quick Checkout
  • Supported: Business Insights
  • Supported: Last Minute Bookings

Genbook Screenshots

Screenshot of Mobile Friendly Scheduling SoftwareScreenshot of New Appointment BookingsScreenshot of BookNow Scheduling WebpageScreenshot of Automated Review Collected after every serviceScreenshot of Secure Online Payments and Payment Information Capture

Genbook Video

Genbook is a smart and simple all-in-one online scheduling solution that helps small business entrepreneurs build a better business experience. Since 2006, Genbook has helped over 22,000 small businesses in the personal service and wellness industry.

Genbook Integrations

Genbook Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

Genbook is appointment scheduling software from the company of the same name in San Francisco, California.

Acuity Scheduling, a Squarespace company, Schedulicity, and Vagaro are common alternatives for Genbook.

Reviewers rate Support Rating highest, with a score of 9.4.

The most common users of Genbook are from Small Businesses (1-50 employees).

Genbook Customer Size Distribution

Consumers50%
Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Genbook is widely used by businesses as an online booking system, allowing users to link their website to their available calendar of appointments. Users appreciate the built-in review feature and automatic confirmation emails and text notifications. The software is easy to set up with a simple layout, providing users with text and email reminders for appointments. This not only helps users manage their time effectively but also takes away the hassle of answering phones and scheduling appointments manually.

One of the standout features of Genbook is that it gives users total control of their business both online and offline. It is web-based, allowing for multiple users with restricted access to each specific account. This enables companies to easily schedule appointments online and on social media platforms, reducing the number of incoming calls for appointment booking.

In addition to being a virtual booking platform, Genbook also serves as in-house booking software and customer database. Users have been relying on Genbook for managing appointments for many years, freeing up their time to focus on serving their clients. Moreover, Genbook has shown receptiveness to user feedback and has made adjustments to its software over time to better meet the needs of businesses.

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
Return to navigation