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GetResponse

GetResponse

Overview

What is GetResponse?

GetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.

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Recent Reviews

TrustRadius Insights

GetResponse has proven to be a reliable and feature-rich email marketing platform, catering to various use cases. Users have found it …
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GetResponse Review

7 out of 10
September 14, 2018
Incentivized
We are using GetResponse for creating landing pages, capturing user responses, and it is also very useful for doing analytics. Also we are …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Email deliverability reporting (22)
    10.0
    100%
  • Dashboards (22)
    10.0
    100%
  • Mobile optimization (22)
    9.0
    90%
  • WYSIWYG email editor (21)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

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FREE

$0

Cloud
per month Up to 500 contacts

BASIC

$19

Cloud
per month Up to 1,000 contacts

PLUS

$59

Cloud
per month Up to 1,000 contacts

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.getresponse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

Automation Workflow Getresponse 2018 | Interactive Tutorial With Demo Explanation

YouTube

Getresponse Review - Getresponse Email Marketing - Getresponse Demo - Free Trial

YouTube

GetResponse -

YouTube

GetResponse Review & Demo

YouTube

GetResponse: How to Link Your Email Address to GetResponse

YouTube

How To Create Your Email Autoresponder in GetResponse

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

9
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.7
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.6
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Product Details

What is GetResponse?

GetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs. Its key email marketing features allow users to send email newsletters, campaigns, online surveys, and follow-up autoresponders.

GetResponse is designed to be an all-in-one online marketing tool which unifies email marketing and online campaign management tools for managing sales, maximizing ROI, and using online marketing effectively.

Key Integrations
  • Magento
  • Salesforce
  • WordPress
  • Facebook
  • Slack
  • PayPal
  • Stripe
  • BigCommerce
  • Shopify
  • WooCommerce
  • Etsy
  • PrestaShop

GetResponse Video

With GetResponse Free, businesses and entrepreneurs have the chance to start or move their businesses online. Then they can attract their first leads and grow their business via the GetResponse free online marketing tools! Get started FOR FREE today: https://bit.ly/3m7GeTe H...
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GetResponse Competitors

GetResponse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.

GetResponse starts at $19.

MailerLite, AWeber, and ActiveCampaign are common alternatives for GetResponse.

Reviewers rate Email deliverability reporting and Dashboards and Standard reports highest, with a score of 10.

The most common users of GetResponse are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(79)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GetResponse has proven to be a reliable and feature-rich email marketing platform, catering to various use cases. Users have found it valuable for managing funnels, automating email campaigns, and delivering mass emails to tens of thousands of recipients. The software's templates and tools accelerate the process of creating opt-in forms and landing pages, making it accessible even for users without coding skills. One of its standout features is the reporting tools, which allow users to easily measure metrics and track the success of their email campaigns.

Many small businesses have embraced GetResponse as their go-to email marketing tool due to its affordability, user-friendly interface, and seamless integration with third-party applications. Users have leveraged GetResponse to create nurture campaigns, send dynamic emails, score leads, and improve conversion rates through automated marketing campaigns based on customer behaviors. Additionally, GetResponse has been utilized in youth marketing campaigns for volunteer and internship programs, involving collaboration between marketing and operational departments. It is also commonly employed in driving traffic from advertisements using landing pages and capturing contact information for newsletter distribution and lead nurturing. Despite some users experiencing difficulties in communication with the compliance team after being flagged for bounces, overall, users have had a positive experience with GetResponse and recommend it as an effective email marketing solution.

Visual Campaign Builder: Users have found the visual campaign builder in GetResponse to be excellent, allowing them to easily build out even complex campaigns. It is praised for its comprehensive and robust set of tools, which make email marketing more effective and visually appealing.

Funnel Builder: The Funnel Builder in GetResponse is considered an excellent tool by reviewers and provides value in creating customer journeys, lead magnets, list building, and guiding customers to the checkout. This feature allows users to optimize their funnels for driving conversions and enhancing marketing campaigns.

Updated Email Builder: The updated email builder in GetResponse is highly valued by users as it allows them to create content-rich emails that adhere to today's best practices. They appreciate the modern and user-friendly interface that enables them to design visually appealing and engaging emails with ease.

Limited Integration Options: Some users have expressed that GetResponse could be stronger in terms of the products it integrates with, stating that there is still work needed in this area.

Outdated and Limited Functionality: Several reviewers have mentioned that they found the software to be outdated, buggy, slow, and limited in functionality. They also noted that the interface feels similarly outdated and slow.

Difficulties with Customer Service: A number of users have reported difficulty accessing customer service when encountering issues or needing assistance. Additionally, some reviewers mentioned that there are no refunds even on annual plans, which can be frustrating for customers.

Based on user reviews, users recommend considering GetResponse as a solid mid-tier choice for email marketing. They highly recommend it for every user and believe it is a great email marketing solution for businesses. Users suggest trying the free trial to see if it fits their needs.

Users also recommend taking advantage of the various resources and support offered by GetResponse. They suggest familiarizing themselves with the tutorials and taking the GetResponse course in list building. Users also suggest utilizing the instant messaging feature and contacting the online support team for any problems or questions they may have.

While many users think that GetResponse is cheaper, better, and friendlier compared to other options, they advise checking out the top 5 choices and choosing the one that best fits their specific needs. Additionally, users advise considering other options if they are not tech-savvy or not concerned about data.

Overall, users highly recommend GetResponse as an effective email marketing tool and autoresponder for newsletter campaigns. They appreciate its ease of use, integration capabilities, helpful features, reasonable price, and excellent support system.

Attribute Ratings

Reviews

(1-24 of 24)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Getresponse (GR) for (A) email marketing via autoresponders and broadcast emails (B) landing page development for some campaigns. The system has proven excellent on both fronts - especially noting the high delivery rates of emails. Furthermore, their 24*7 chat support is a definite plus for businesses since most of the queries get resolved quickly
Score 10 out of 10
Vetted Review
Verified User
We use GetResponse to achieve the necessary reach to achieve accurate, independent automation with emails and landing pages. At the same time, I love that the software is essential to create segmented lists; this has helped us to have great control and visual determination for convenience.
Jeff Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GetResponse is used by our marketing/SEO department. We use GetResponse for our own business as well as recommending it for clients. We really do not think that GetResponse gets the love it deserves. It can manage funnels, has great automation for email campaigns and it is priced well. It is a solid, feature-rich email marketing platform and it is well worth a look if you considering a new email marketing platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I truly enjoy using GetReponse. I love the new data dashboard that was recently implemented and it is also a very good tool for list building when preparing emails. I love how easy it is to upload HTML and make changes. However, when there is an issue with the uploaded HTML, GetResponse does not highlight changes that need to be made within the HTML. I think that there are both positives and negatives to GetResponse but overall, I have had a great experience and would recommend it going forward.
Score 1 out of 10
Vetted Review
Verified User
Our marketing department uses GetResponse to send welcome emails to new customers and let them know about current discounts, deals or offers as well as what is going on with our company. We also send marketing emails to prospects that we meet at shows, events, and through other marketing endeavors that sign up for us.
Nikunj Gupta | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I love the drag and drop building technology and the ease of uploading my photos and content into the form. It makes it easy to build for a client and allow them to fill in the sections they need! Easy throwing together a promo email from their already completed templates makes lives so much
Robert Foreman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used Get Response for years, primarily for marketing (email) campaigns. I thought it was very affordable and useful solution, especially if you couldn't code. The reporting tools - specifically measuring metrics were easy to use as well. Designing templates were drag and drop although the ready-made templates were clunky or out-dated.
Mohammed Anzil | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GetResponse is one of the finest email marketing tools for small business users. It helps us to send emails easily to our subscribers that get delivered when our contacts are most likely to interact. Overall, GetResponse offers a great user experience and excellent third-party integrations. Google Analytics Integration helps to compare our visitors analytics and email analytics easily.
September 14, 2018

GetResponse Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using GetResponse for creating landing pages, capturing user responses, and it is also very useful for doing analytics. Also we are currently using this on an organization level. It has addressed two things which were affecting our business: firstly we have saved a lot of money in terms of cost and time. Also, designing is very simple, and at a much lower cost.
Rares Man | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
At AIESEC UK we have used GetRepsonse as a tool for aiding our lead nurturing campaigns and improve our conversion rates across the customer funnel through automated email marketing campaigns based on customer behaviors.

We have implemented GetResponse for our youth marketing campaigns for our three main products - Global Volunteer (a program for students to volunteer abroad), Global Talent and Global Entrepreneur (programmes for placing students in internships abroad). GetResponse was thus used by the marketing department together with the operational departments.
Andrew Walker | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use GetResponse to automate our email marketing. We create custom funnels for onboarding customers and nurture existing customers. These funnels are made of customized e-mails that will go out on various dates to achieve certain goals. We use the landing page function at the top of our funnels to drive people from advertisements.
Brock Ross | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
GetResponse has been our primary mass email delivery service for several years, used across a few departments, primarily for marketing but occasionally for more specific use cases. We use it for our daily newsletter which goes out to tens of thousands, we use it for directed promotional emails for our products and services, and we have used it to segment our email list into more specific groups.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used GetResponse for email marketing and webinars. It's an ok tool but we decided to discontinue using it and try another service. While the functionality is decent we had trouble communicating with their compliance team after being flagged for too many bounces.
David Faustina | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As a client facing Agency, we are always searching for solutions for not only ourselves, we source for clients, too. I recently decided to give Get Response a second chance and that has made a difference. Our main focus and problem to address is streamlining a rather uncomplicated but tedious process of lead gen and offer campaigns. GR certainly offers an out of the box solution that converts.
Ron Edmonds | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use GetResponse for email marketing and marketing automation. It is our principal email marketing technology that we use. Email marketing is critical to our in-bound marketing approach. We selected GetResponse because it has a relatively low-cost marketing automation features to a full-featured email marketing system. We were in the market because we had previously used another low-cost marketing automation system, Automational, which was discontinued by its owner. There was a huge gap in price between products like GetResponse and full marketing automation systems like HubSpot, InfusionSoft, Marketo and others.
Nicholas De Salvo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my job, we implement a lot of different Email and Online Marketing platforms we inherit a lot of what people are already using. We're always a pleasantly surprised when a client already has GetResponse in place. GetResponse makes marketing email easy while giving you powerful automation tools to move people through your funnel.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I used GetResponse at my previous company. As the sole email marketing specialist, I was the primary user of the accounts, along with my managers and developers having access to the platform. It was solely used for email marketing purposes.
Vitaliy Vinogradov | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use GetResponse to target our most active subscribers that have responded in the past. It's a great way to gauge true engagement of our lists because the results are always consistent. It also provides a great platform for somebody new to email marketing - a great easy to use system.
Elizabeth Fishman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Currently we are using this program as an email platform for our clients. We have 5-10 clients who send out emails monthly. We create an image for the email, it then goes to the emailer who writes the text. I approve the email and it gets sent out. We send about 3-5 emails a month per a client
Score 8 out of 10
Vetted Review
Verified User
We use GetResponse for our clients to help their local businesses. We send out sales newsletters, holiday greetings and holiday promotions and also occasionally engagement blasts.
It is used by the email marketing department only. It is very simple to put together a newsletter simply by dragging text blocks and image blocks. Generally, it is very user friendly and has a nice, clean layout, which makes finding what you need easy.
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