GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The…
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GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform…
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GiveSmart is a full-suite online fundraising, event, and donor management platform designed to elevate fundraisers. From mobile-friendly silent auctions to dynamic peer-to-peer events and guest management to donor engagement, the solution helps missions to motivate donors.
The vendor states that their software has helped thousands of nonprofits raise $7.5+ billion. The full GiveSmart suite of solutions and expert support helps exceed fundraising, event, and donor management goals, and helps users focus resources and make an impact all year round.
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
Customer Support: Users have appreciated the responsive and supportive customer support provided by GiveSmart, noting the team's helpfulness during onboarding and event management.
Ease of Use: Many users have highlighted the platform's user-friendly interface, intuitive design, and streamlined processes for setting up events, managing auctions, and processing donations.
Text to Give Feature: Users have found the Text to Give feature to be particularly useful as it offers convenience for donors to contribute easily. This feature also allows for recurring gifts without requiring an account creation. The seamless integration of this functionality has been positively acknowledged by reviewers for its impact on fundraising efforts.
Lack of Integration Between GiveSmart Events and Fundraise: Users have expressed dissatisfaction with the incomplete integration and differing merchant fee processing methods between GiveSmart Events and GiveSmart Fundraise platforms, hindering seamless operations for those utilizing both services simultaneously.
Confusing Crowdfunding Options: Reviewers find the setup and customization of different crowdfunding options perplexing, particularly in distinguishing between team and individual funding processes, leading to inefficiencies in fundraising campaigns.
Challenges in Communication Processes: Users have mentioned difficulties in streamlining communication tasks within the system, from emailing receipts to sending auction donor thank-yous en masse. This highlights a need for enhanced communication features to simplify these processes effectively.
