Glance Reviews

2 Ratings
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Score 8.0 out of 100

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February 10, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Glance is used by our sales team and our support team to connect with our customers. Sales uses Glance to demonstrate the customizable features of our product using our software. Support uses Glance as a troubleshooting tool for screen sharing and remote control. The lightweight client is easy to use and the ability to start a meeting right from your task bar is key to our teams.
  • Being able to start a meeting right from your task bar with minimal clicks is key for great customer service.
  • The ability to customize our support domain makes it an easy address to verbally give the customer.
  • It would be nice to have a calendar plug-in that provides meeting details to the client.
  • While meetings are easy to start, having the ability to loop in a 3rd party into the same meeting would be nice.
It is an easy solution to add on top of your existing stack and can be deployed relatively easily. Unlike Skype, Teams, or Hangouts, it is not dependent on other pieces of technology to work. It is a great standalone application. Support is very helpful when needed.

This application would not be a good fit if your organization is trying to consolidate your technology stack. It provides redundant features of software you may already own.
Easy to get hold of and always very helpful. Having a support team dedicated to one product and one that will support all of your users (not just the admins) made it easy to implement in a small business.
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Feature Scorecard Summary

High quality audio (1)
9
High quality video (1)
9
Low bandwidth requirements (1)
9
Mobile support (1)
9
Desktop sharing (1)
10
Record meetings / events (1)
10
User authentication (1)
7

What is Glance?

Glance is a conferencing platform focused on customer engagement through visualization and collaboration.

Glance Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Lite$19.00Per Month
Professional$35.00Per Month

Glance Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Glance?

Glance is a conferencing platform focused on customer engagement through visualization and collaboration.

Who uses Glance?

The most common users of Glance are Small Businesses from the Information Technology & Services industry.