TrustRadius Insights
GoCanvas has been a reliable and user-friendly solution for numerous businesses across various industries. Users have praised the strong …
Starting at $45 per user/per month
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What is GoCanvas?
GoCanvas in Reston offers their suite of electronic forms applications to entities in manufacturing, professional services, retail, wholesale, healthcare, and other areas, emphasizing pre-built templates and the ability to customize forms to suit your specific needs, boasting automated workflows on…
Recent Reviews
Pricing
Business
$45
Cloud
per user/per month
Professional
$55
Cloud
per user/per month
Individual
Free
Cloud
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
How to Use Popular Canvas Features (Advanced Demo)
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Canvas Mobile Payments with PayPal Here Demo
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GoCanvas Demo
YouTube
Product Details
- About
- Tech Details
What is GoCanvas?
GoCanvas Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(11)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
GoCanvas has been a reliable and user-friendly solution for numerous businesses across various industries. Users have praised the strong support from GoCanvas, helping them work through issues over the years. Many have found the software instrumental in digitizing forms and moving their companies forward. With its intuitive interface, users can easily build forms, collect data, and transfer it to various platforms. The ease of searching and filtering information has been appreciated by users, as well as the quick and dependable reporting aspect of the software.
The versatility of GoCanvas is evident in its application across different sectors. In the Exploration and Production of Natural gas, the software meets requirements for state tracking and OSHA tracking. Moreover, GoCanvas has played a crucial role during the COVID-19 pandemic, allowing users to track symptoms and temperatures without relying on spreadsheets. This has eliminated paperwork and automated certain form-filling processes both in the office and on-site with mobile forms.
One key benefit of GoCanvas is its ability to facilitate the transition from paper records to digital formats, which streamlines processes, improves compliance, and eliminates redundancies in businesses. It has proven useful for a wide range of use cases such as work orders, time tracking, inspections, audits, quality control inspections, dispatching inspectors, storing reports, collecting feedback for technology services, managing contracts and customer verification forms, as well as scoping forms when meeting face-to-face with homeowners.
Maintenance workers have experienced streamlined processes with job assignments received on tablets through GoCanvas, resulting in quicker work order approval and completion. The software has also improved service ticket legibility and delivery speed, effectively reducing billing time. Sales teams have benefitted from GoCanvas by bringing their processes into the technology age and improving closing rates.
In addition to these use cases, GoCanvas has helped businesses capture inventory data accurately and instantly while improving sales and reducing manual data entry. Users appreciate the great customer service provided by the company when customizing the app to meet specific needs. The software has also enhanced data and information flow between the field and office, enabling faster invoicing, HR processes, and real-time reporting.
Overall, GoCanvas has proven to be a valuable tool in various industries, delivering convenience, efficiency, and streamlined operations for businesses of all sizes.
User-Friendly Platform: Many users have found GoCanvas to be a user-friendly platform that is easy to learn and use. The intuitive interface and fast form building process make it convenient for users to create and implement forms into their websites. Some reviewers mentioned that the customizable form fields and the ability to create professional-looking PDFs are valuable features of GoCanvas.
Efficient Data Capture: Several reviewers have praised the speed at which GoCanvas captures data in the field, making it efficient for conducting inspections and collecting information. The mobile functionality, PDF design, and barcode scanning capabilities were specifically mentioned as helpful tools by users. Additionally, the option to easily add photos to forms from either the gallery or real-time capture was appreciated by some customers.
Customizability and Flexibility: Users appreciate the level of control they have over creating and customizing their documents with GoCanvas. Many reviewers mentioned that GoCanvas allows them to tailor their forms according to their specific needs, providing flexibility for different business scopes. The drag-and-drop features, signature capabilities, layout customization options, and integration with other apps like Dropbox were highlighted as valuable aspects of GoCanvas's customizability.
Difficult to create and edit PDF output: Several users have found it challenging to create and edit PDF output when building new forms, resulting in a trial-and-error process to get it right.
No direct connection with OneDrive or Microsoft Teams: Some users mentioned that the software does not directly connect with popular platforms like OneDrive or Microsoft Teams, which can be inconvenient for those who rely on these tools for document management and collaboration.
Inability to group forms into categories: Users expressed frustration with the inability to group forms into categories, making it difficult to organize and locate specific forms within the app.
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
March 25, 2020
Good Product
It is being used by our department to collect problems from faculty and staff about technology services and support.
- App builder.
- Drag and drop features.
- Signature.
- More features with app builder.
- Chat features in real time.
- Streaming services.
100%
10.0
100%
10.0
100%
10.0
100%
10.0
N/A
N/A
N/A
N/A
100%
10.0
100%
10.0
- It has made it easier to quantify and track our tech issues.
- It has made it easier for customers to submit a support or help desk ticket.
- We really like the ability to change things in real time.
We have used Salesforce App Cloud because other departments were using this app. It was okay but was not beneficial for our department because Salesforce is more suited for sales. It was not always customization to track the things that we needed within our department but it worked well for our sales and marketing team for customer retention and sales.
May 09, 2018
Works great in the Construction Industry!
We are using GoCanvas to handle our input and final report production for quality control inspections within the construction industry. We also use it to dispatch our inspectors to their projects and to store our reports allowing us to search reports based on criteria within the reports. The software helps integrate much of our communication and report processing into one automated platform.
- GoCanvas puts a powerful platform in your hands to create your own "apps" and PDF output for various needs. It is very flexible and allows customization to many different business scopes. Instead of having to pay a technical team to develop everything I was able to develop all our functionality with periodic help from their tech support staff.
- They are constantly developing new functionality into the platform and take the suggestions from their users seriously to add features that they request. They also integrate with many other apps we already use like Dropbox.
- The price is reasonable and they offer different account pricing structures to fit small businesses.
- Some of their customization of the PDF Report builder is limited, but this is more than likely for simplicity sake. There have been some limitations based on their programming limitations, but we've been able to get around some of them.
- Tech support is not instantly available and can take up to a day to get back to you.
70%
7.0
93.33333333333334%
9.3
90%
9.0
88%
8.8
N/A
N/A
N/A
N/A
N/A
N/A
85%
8.5
- GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
- It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.
I tried a couple of other options like Proforms and one other that I don't recall. Because I have moderate computer knowledge and we had the need for customization and flexibility, GoCanvas couldn't be beat. They also worked with us on flat pricing for a bulk rate of licenses which allows us to flexible as our number of inspectors fluctuates up and down, yet we pay a flat rate every year.
April 10, 2018
Would definitely recommend!
GoCanvas is being used primarily with my Sales Team when they meet face to face with homeowners. Our contract, customer verification form, and scoping forms are used on GoCanvas. It has brought us into the technology age and helped my staff close more deals. It is easily changed and adapted to what we need it for. The documents look professional.
- GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
- GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.
- With the amount of users and documents that we had, the main dashboard was a little tough to use and find documents.
- Again, we used GoCanvas quite a bit so it did get expensive. However, for the service we received I think it was well priced.
90%
9.0
26.666666666666664%
2.7
70%
7.0
48%
4.8
N/A
N/A
N/A
N/A
70%
7.0
80%
8.0
- I believe that GoCanvas has had a positive impact on my company because it has enabled us to sign more contracts with homeowners because of the efficiency gained, which in turn gave us more revenue.
GoCanvas is much easier to use and customize than Google Forms. We have used Google Forms in the past, but seem to find that GoCanvas works better for our company and what we do. The reports are cleaner, more professional, and easier to use than Google Forms. I feel that it makes us stand out from our competitors when trying to sign contracts.
GoCanvas is being used across both of our companies - both in the field and in our offices. I can't emphasize enough how much it improves the data and information flow between the field and our office. It allows us to invoice our customers faster, complete HR processes faster, and create service reports in real-time.
- Easy to understand backend to create and implement mobile forms
- Easy to use front end for users
- None
93.33333333333334%
9.3
100%
10.0
90%
9.0
100%
10.0
N/A
N/A
N/A
N/A
100%
10.0
100%
10.0
- It's helped us saved at least 500 hours in productivity
- Nearly $20,000 in paper cost savings
- Zapier and Google Forms