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GoCo

GoCo

Overview

What is GoCo?

GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.

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Learn from top reviewers

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Pricing

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What is GoCo?

GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.goco.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is TriNet HR Platform?

Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.

What is BambooHR?

BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

5.9
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

6.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7
Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

5.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.7
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

3.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

5
Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

4.5
Avg 7.8
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Product Details

What is GoCo?

GoCo is designed to bring HR data to life and to give clients the tools to customize workflows for any HR process, policy, or checklist.


GoCo's mission is to help businesses spend less time on manual, painful, and complex HR tasks so they can focus on growing happier, more productive teams. With GoCo, every client gets a dedicated support team to set them up for success and stay with them after implementation.


GoCo has three focus areas:
  1. All-in-one HR: From onboarding and offboarding to benefits, payroll, and more, GoCo is designed to provide everything needed to run HR in a single, easy-to-use solution.

  2. Modern HR: GoCo's modern design and automation tools enhance the employee journey and empower HR teams. Its interface is designed to make it easy to navigate the platform and work efficiently.

  3. Customer Support: Every GoCo customer is supported by a dedicated Customer Success Team to guide them through every step of the way. The team is readily available to provide guidance and ensure a smooth and reliable HCM experience.

GoCo Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

GoCo Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.

BambooHR, Rippling, and TriNet HR Platform are common alternatives for GoCo.

Reviewers rate Job profiles and administration and Update personal information and View company policy documentation highest, with a score of 8.2.

The most common users of GoCo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-4 of 4)

GoCo is pretty good, I’d go for it!

Rating: 8 out of 10
October 20, 2021
GoCo is our Ben admin system and links into execupay for payroll. It’s a good system overall but their customer service has lately gone down hill. We tried to apply for the Employee retention tax credit through them and they didn’t actually file it despite us filling out the paperwork several times.
  • User interface
  • Implementation
  • Ease of use
Cons
  • Customer service
  • Compliance
  • Communication
This is a great product for a small company. For a large group, it’s probably less well suited. Overall small business will like the ease of use and convenience of the product. A large business would need better reporting functionality and probably a better payroll system. Execupay is a little clunky.
Human Resource Management (7)
92.85714285714286%
9.3
Employee demographic data
100%
10.0
Employment history
100%
10.0
Job profiles and administration
100%
10.0
Workflow for transfers, promotions, pay raises, etc.
80%
8.0
Organizational charting
100%
10.0
Organization and location management
100%
10.0
Compliance data (COBRA, OSHA, etc.)
70%
7.0
Payroll Management (7)
55.71428571428571%
5.6
Pay calculation
100%
10.0
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
100%
10.0
Salary revision and increment management
90%
9.0
Reimbursement management
100%
10.0
Leave and Attendance Management (3)
N/A
N/A
Approval workflow
N/A
N/A
Balance details
N/A
N/A
Annual carry-forward and encashment
N/A
N/A
Employee Self Service (5)
100%
10.0
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
100%
10.0
View company policy documentation
100%
10.0
Employee recognition
100%
10.0
Asset Management (1)
70%
7.0
Tracking of all physical assets
70%
7.0
HR Reporting (3)
93.33333333333334%
9.3
Report builder
80%
8.0
Pre-built reports
100%
10.0
Ability to combine HR data with external data
100%
10.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
100%
10.0
New hire portal
100%
10.0
Manager tracking tools
100%
10.0
Performance and Goals (4)
50%
5.0
Corporate goal setting
100%
10.0
Individual goal setting
100%
10.0
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • Simplify payroll
  • Simplify New hire onboarding
  • Difficulty with new laws during covid
GoCo is a little less expensive than other options and works pretty well overall.

Great Benefits Administration Tool

Rating: 7 out of 10
July 30, 2024
Vetted Review
Verified User
GoCo
2 years of experience
We use GoCo primarily for benefits administration. We also use the payroll sync feature to have any benefit deduction changes updated in our payroll system. GoCo has made it easy and seamless for employees to have access to a self-service benefits administration tool. We have also benefitted from using the workflows feature within the tool to ensure we are not missing any steps when onboarding or offboarding an employee.
  • Fast responses from customer service
  • Automated workflows
  • Payroll sync
Cons
  • allow users to operate the tool as only a benefits admin tool (do not require employees to fill out tax info when onboarding, since we do not use goco for payroll)
  • Payroll function needs to be improved in order to compete with industry giants such as paychex and adp.
I can only speak to GoCo's benefits administration tools. We chose not to go with GoCo for payroll as it is not as seamless of a process as other payroll providers. You have to go to an external site to process the payroll and it cannot be completed within the same GoCo platform. The payroll turnaround time is also much slower than other companies like Paychex and ADP who can offer same-day direct deposit and real-time payments.
Human Resource Management (7)
51.42857142857143%
5.1
Employee demographic data
80%
8.0
Employment history
80%
8.0
Job profiles and administration
N/A
N/A
Workflow for transfers, promotions, pay raises, etc.
100%
10.0
Organizational charting
100%
10.0
Organization and location management
N/A
N/A
Compliance data (COBRA, OSHA, etc.)
N/A
N/A
Payroll Management (5)
34%
3.4
Pay calculation
N/A
N/A
Support for external payroll vendors
70%
7.0
Benefit plan administration
100%
10.0
Direct deposit files
N/A
N/A
Salary revision and increment management
N/A
N/A
Leave and Attendance Management (3)
N/A
N/A
Approval workflow
N/A
N/A
Balance details
N/A
N/A
Annual carry-forward and encashment
N/A
N/A
Employee Self Service (5)
40%
4.0
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
N/A
N/A
View company policy documentation
N/A
N/A
Employee recognition
N/A
N/A
Asset Management
N/A
N/A
HR Reporting (3)
N/A
N/A
Report builder
N/A
N/A
Pre-built reports
N/A
N/A
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management
N/A
N/A
Succession Planning
N/A
N/A
Onboarding (2)
N/A
N/A
New hire portal
N/A
N/A
Manager tracking tools
N/A
N/A
Performance and Goals
N/A
N/A
Recruiting / ATS
N/A
N/A
  • positive - Goco has saved us time on labor cost reporting
Payroll function prevents a score of 10/10
we chose goco over paychex for benefits administration because it is broker agnostic. Paychex requires you to use their broker.

Great Platform for what we need!

Rating: 10 out of 10
July 22, 2024
JS
Vetted Review
Verified User
GoCo
1 year of experience
We moved from a completely manual HR/Payroll process to 80% online HR/Payroll process! GoCo has helped us streamline our processes and has made it easier for staff to keep track of their time and to request time off.
  • Support staff is ready to respond with any questions I have.
  • Communication about new offerings and ways to make things easier is great.
  • Site is very user friendly and easy to find what I'm/staff is looking for.
Cons
  • For the size of our organization and GoCo being our first digital platform, we have not run into many issues.
  • One thing I do wish we could have is the ability for our staff to clock in at one campus and clock out at a different campus (we have three separate campuses). To my knowledge we are not able to do this yet.
For a small organization with a limited budget, GoCo is the perfect platform to get started with. For time tracking, time off requests, and as an HRIS, GoCo is perfect.
Human Resource Management (7)
42.857142857142854%
4.3
Employee demographic data
100%
10.0
Employment history
100%
10.0
Job profiles and administration
N/A
N/A
Workflow for transfers, promotions, pay raises, etc.
N/A
N/A
Organizational charting
100%
10.0
Organization and location management
N/A
N/A
Compliance data (COBRA, OSHA, etc.)
N/A
N/A
Payroll Management (7)
N/A
N/A
Pay calculation
N/A
N/A
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Salary revision and increment management
N/A
N/A
Reimbursement management
N/A
N/A
Leave and Attendance Management (3)
N/A
N/A
Approval workflow
N/A
N/A
Balance details
N/A
N/A
Annual carry-forward and encashment
N/A
N/A
Employee Self Service (5)
80%
8.0
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
100%
10.0
View company policy documentation
100%
10.0
Employee recognition
N/A
N/A
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
33.333333333333336%
3.3
Report builder
N/A
N/A
Pre-built reports
100%
10.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
100%
10.0
New hire portal
100%
10.0
Manager tracking tools
100%
10.0
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • Productivity has gone up in the HR/Payroll department. GoCo has helped us streamline our processes, what used to take us three days to complete manually, we can now do in one day, leaving time to focus elsewhere.
  • What used to take our campus administrators a day to approve time off requests (paper) it now only takes a click of a button and staff are notified immediately.
  • Staff Self-service is huge as they can look up their own information quickly at anytime of the day.
GoCo is very user friendly, easy to find things.
We have not used any other products. GoCo is our first digital platform

Good product for small businesses

Rating: 7 out of 10
July 30, 2024
Vetted Review
Verified User
GoCo
3 years of experience
We use GoCo as our HRIS and electronic employee record. We started using GoCo when we went fully remote as a company and needed a secure way to save employee data, onboard employees, complete benefits enrollment, and get electronic signatures.
  • Benefits enrollment! We've received compliments on how easy it is to enroll each year in benefits.
  • New hire onboarding. All information is sent to new hires and they can seamlessly enter their information and read and sign all documents and agreements.
  • For the most part, the reports are easy to configure and use.
Cons
  • Work flows are confusing. I also wish there was a package that allowed two workflows instead of just one or unlimited.
  • There isn't a place to store EEOC information. We have to report on this annually and the system should be sophisticated enough to store and report on this, since they're standard forms. Instead, we're piecing together custom fields and sorting spreadsheets.
  • Document storage, destruction, and requests are clunky. There is no way to store uploaded documents other than in a folder named "uploaded." I wish we could sort files how we want. Also, after we no longer need to retain I-9 documents, there should be a way to automatically delete them, or at least send us a reminder. Finally, getting employees to upload documents is confusing.
It's great for a small company who needs an easy way to save employee data. It's harder to use if you have complex needs or compliance. I often find I know more about HR-related things than our customer support representative, and they're unable to share how GoCo will comply with legal changes.
Human Resource Management (6)
43.33333333333333%
4.3
Employee demographic data
30%
3.0
Employment history
50%
5.0
Workflow for transfers, promotions, pay raises, etc.
40%
4.0
Organizational charting
60%
6.0
Organization and location management
50%
5.0
Compliance data (COBRA, OSHA, etc.)
30%
3.0
Payroll Management (2)
70%
7.0
Benefit plan administration
70%
7.0
Direct deposit files
70%
7.0
Leave and Attendance Management
N/A
N/A
Employee Self Service (3)
76.66666666666667%
7.7
View and generate pay and benefit information
80%
8.0
Update personal information
80%
8.0
View job history
70%
7.0
Asset Management
N/A
N/A
HR Reporting (3)
63.33333333333333%
6.3
Report builder
70%
7.0
Pre-built reports
70%
7.0
Ability to combine HR data with external data
50%
5.0
Integration with other HR capabilities
N/A
N/A
Performance Management
N/A
N/A
Succession Planning
N/A
N/A
Onboarding (2)
80%
8.0
New hire portal
90%
9.0
Manager tracking tools
70%
7.0
Performance and Goals
N/A
N/A
Recruiting / ATS
N/A
N/A
  • Implementing GoCo was an expense for our company, as we previously didn't have an HRIS. Any ROI we have is because we've saved HR time.
Most parts are easy to use. However, workflows, reporting, magic docs, and document filing could be more user friendly.
We really wanted an HRIS that also did benefits open enrollment. GoCo was able to provide both of those in one system. And, the open enrollment process is pretty slick for employees.
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