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GoCo

GoCo

Overview

What is GoCo?

GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.

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Learn from top reviewers

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Pricing

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What is GoCo?

GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.goco.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is TriNet HR Platform?

Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.

What is BambooHR?

BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

5.9
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

6.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7
Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

5.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.7
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

3.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

5
Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

4.5
Avg 7.8
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Product Details

What is GoCo?

GoCo is designed to bring HR data to life and to give clients the tools to customize workflows for any HR process, policy, or checklist.


GoCo's mission is to help businesses spend less time on manual, painful, and complex HR tasks so they can focus on growing happier, more productive teams. With GoCo, every client gets a dedicated support team to set them up for success and stay with them after implementation.


GoCo has three focus areas:
  1. All-in-one HR: From onboarding and offboarding to benefits, payroll, and more, GoCo is designed to provide everything needed to run HR in a single, easy-to-use solution.

  2. Modern HR: GoCo's modern design and automation tools enhance the employee journey and empower HR teams. Its interface is designed to make it easy to navigate the platform and work efficiently.

  3. Customer Support: Every GoCo customer is supported by a dedicated Customer Success Team to guide them through every step of the way. The team is readily available to provide guidance and ensure a smooth and reliable HCM experience.

GoCo Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

GoCo Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.

BambooHR, Rippling, and TriNet HR Platform are common alternatives for GoCo.

Reviewers rate Job profiles and administration and Update personal information and View company policy documentation highest, with a score of 8.2.

The most common users of GoCo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 9)

GoCo is a fantastic HR platform

Rating: 8 out of 10
November 20, 2019
MR
Vetted Review
Verified User
GoCo
3 years of experience
We utilize GoCo to manage our HR needs. It has an amazing onboarding process that allows us to effectively serve new employees and manage existing staffing.
  • Onboarding new employees
  • Managing staff PTO
  • Managing signing critical documents and policies
Cons
  • Handling exceptions for staff PTO requests for employees in their 90 day probationary period
  • Ease of managing different hourly work week exceptions
We have really enjoyed using GoCo for our HR needs. It has suited us well after we switched from Zenefits. Initially we did not have good support with the rep from One Digital who served as our GoCo broker partner. However, we have a new rep who has been very responsive and helpful when employees have had benefit questions or issues with coverage.

GoCo - a comprehensive platform for all of your HR/Payroll needs!

Rating: 10 out of 10
August 23, 2024
Vetted Review
Verified User
GoCo
4 years of experience
We use GoCo for all of our new hire onboarding tasks, our yearly health/dental benefits enrollment, our hourly time tracking, and our vacation/sick time accrual and usage, as well as our payroll/tax processing. It is a one-stop tool for completing all of these needs with ease and efficiency.
  • Ease in time tracking entry
  • Understandable Vacation and Sick time usage and balance
  • Detailed paystub information
  • Quick and accurate payroll/tax processing
Cons
  • We would like to have the option of editing our payroll before it is fully processed (prior to the deadline times) without having to contact a GoCo associate to pull the information back to us.
  • Streamlining the number of 'clicks' it takes to move through the payroll process.
  • Allow more ease in tracking unpaid time.
GoCo is a complete package that meets our needs for hiring onboarding and payroll processing. The platform is well suited for both hourly and salaried employees and allows for many options based on work schedules and PTO accrual. It is an intuitive platform and has increased our efficiency with payroll processing and benefits selection.

GoCo is pretty good, I’d go for it!

Rating: 8 out of 10
October 20, 2021
GoCo is our Ben admin system and links into execupay for payroll. It’s a good system overall but their customer service has lately gone down hill. We tried to apply for the Employee retention tax credit through them and they didn’t actually file it despite us filling out the paperwork several times.
  • User interface
  • Implementation
  • Ease of use
Cons
  • Customer service
  • Compliance
  • Communication
This is a great product for a small company. For a large group, it’s probably less well suited. Overall small business will like the ease of use and convenience of the product. A large business would need better reporting functionality and probably a better payroll system. Execupay is a little clunky.

Great Platform for what we need!

Rating: 10 out of 10
July 22, 2024
JS
Vetted Review
Verified User
GoCo
1 year of experience
We moved from a completely manual HR/Payroll process to 80% online HR/Payroll process! GoCo has helped us streamline our processes and has made it easier for staff to keep track of their time and to request time off.
  • Support staff is ready to respond with any questions I have.
  • Communication about new offerings and ways to make things easier is great.
  • Site is very user friendly and easy to find what I'm/staff is looking for.
Cons
  • For the size of our organization and GoCo being our first digital platform, we have not run into many issues.
  • One thing I do wish we could have is the ability for our staff to clock in at one campus and clock out at a different campus (we have three separate campuses). To my knowledge we are not able to do this yet.
For a small organization with a limited budget, GoCo is the perfect platform to get started with. For time tracking, time off requests, and as an HRIS, GoCo is perfect.

Easy to use

Rating: 8 out of 10
July 26, 2024
Vetted Review
Verified User
GoCo
4 years of experience
Prior to GoCo everything was paper. We have several locations across 5 states that this now allows us to streamline some processes in our 12 different locations especially since I am a department of one. This has made things much better. I am looking for additional ways that GoCo can assist.
  • Time keeping
  • Documents
  • Workflows
Cons
  • Support -
  • Time keeping
  • Time off
Setup went well. I liked the support model at the time of implementation. It has changed over time and although it is not the same model and I much prefer the original model, they have tried to adjust. I still would prefer the direct contact with account rep vs contacting support.
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