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GoDaddy

GoDaddy

Overview

What is GoDaddy?

GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

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Recent Reviews

TrustRadius Insights

Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Basic

as low as $6.99

Cloud
per month with an annual term

Basic

as low as $10.49

Cloud
per month with an annual term

Premium

as low as $13.49

Cloud
per month with an annual term

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.godaddy.com/websites/websit…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.99 per month
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Product Details

What is GoDaddy?

GoDaddy offers more than just a platform to build a website. They aim to offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.

GoDaddy Competitors

GoDaddy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

GoDaddy starts at $9.99.

Wix, Square Online, and Shopify are common alternatives for GoDaddy.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of GoDaddy are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(190)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.

GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.

GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.

Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.

GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.

User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.

Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.

Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.

Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.

Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.

Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.

Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.

Attribute Ratings

Reviews

(1-25 of 54)
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Manmeet Singh.. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I have a marketing agency and i need to buy many domain names and hostings for clients and i always recommend Godaddy services as they are quick and they never go down . My clients love the how their website never goes down and speed is always good.

Their backend is a bit confusing sometimes for a new user, it takes time getting used to it .
Score 7 out of 10
Vetted Review
Verified User
Incentivized
GoDaddy is well suited for domain names and DNS configuration hosting. It is good for domain email services hosting and provide good quality basic website hosting services. If you're looking into more advanced website hosting services - you may look into its competitors with dedicated or VPS or cloud hosting expertise.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Very helpful, supportive, and full of kindness when making website hosting changes. Everyone I spoke with was kind and knew the materials well. Fast follow-up and good product offering. When I called to begin using the service they were helpful and switched it over for me at no fee which was great. I was so happy with what they did and grateful for them.
Joshua Day | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Blogs, online stores, and business pages are great. If logging in for access, a more robust system may need to be purchased. I have created a website for a tattoo shop, metal storage container provider, and custom concrete contractor. I plan to create a non-profit website and a property management website as well.
Score 8 out of 10
Vetted Review
ResellerIncentivized
The domain name registration is pretty user-friendly. I wouldn't use GoDaddy for basic SSL certificates as these certificates can be obtained for free from LetsEncrypt. GoDaddy sells these certificates at an incredible markup. I have never had an issue with domain resolution from GoDaddy and they do provide domain parking for you while you are setting up your site.
Jim Nelson | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Managing SSL for domains hosted on GoDaddy can be a nightmare for those inexperienced with configuring HTTPS for their website. The only way this platform simplifies the process of installing and configuring SSL is if certificates are purchased directly from GoDaddy - at some of the most expensive rates compared to other sources. When I last used their Website Builder tool years ago, I experienced numerous design and compatibility issues.
David Fox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you are managing multiple domains and websites and do not want to host and manage these onsite, GoDaddy offers a great option. If you are a larger company with the resources to host and manage these onsite, or if you have more complex websites requiring higher resource levels, GoDaddy may not be able to support your needs as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have purchased domains through a few different sites over the years and the ones I purchased from other companies, I always had issues with. The ones I have purchased through GoDaddy were no problem at all. They have easy help pages that helps you set up step-by-step no matter where you will use your domain. I now only purchase them from GoDaddy. They also have coupon codes where you can sometimes get them for 99 cents, especially if you are a new user.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
The only thing they're good for anymore is domains. And that's questionable now. There are so many other companies that sell domains cheaper and do not have shady practices like GoDaddy does. Their hosting is overly complicated and overpriced.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Honestly, most web hosts are pretty awful these days. I have experience with a lot of them, and most of them aren't very good about keeping websites up when making any changes. GoDaddy is better than some in that you can host services with an offsite domain without issue, but if you aren't very careful, and sometimes if you are, making changes to nameservers can cause downtime, even when there's no technical reason for them to, and other registrars have figured out how to avoid it. And when you run into these problems, their support is universally horrible in my experience. Be prepared for 45 minutes to an hour waiting for a support agent to even address your question, taking 5 minutes between each response asking for a new piece of info like your name or security PIN. After that, they are so woefully undertrained, I often have to teach them about the usage or existence of some of their own products. And just to top it off, at some point during the conversation, even if you're there on an urgent issue causing downtime only they can fix, they will upsell you on some product, whether that's a premium account or early renewal.
Emily Hammell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoDaddy is great for managing a large number of domains in one place and makes it very easy to manage subscriptions and renewals from one interface. I think this is especially good for property management companies, how we were using it, or possibly an umbrella company that manages a variety of different brands. It is also very helpful in suggesting alternative domains to purchase to avoid someone unaffiliated from purchasing.
Samuel [SAM] John, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Godaddy is a good choice for Small and Medium Scale enterprises. Godaddy can be found easily on the internet as it is a popular choice. It has affordable pricing plans and bundles. Godaddy is not a complicated tool. Anyone with basic knowledge can set up websites in Godaddy. Godaddy is one of the fastest web hosting services in the market. Godaddy has an intuitive dashboard. It has a template collection, a domain search tool, and a domain name generator tool, etc, for the untrained eye to kick start an online business. Godaddy's website design tool or its template collection etc are not suited for a professional website developer.

July 14, 2021

GoDaddy for Domains

Score 7 out of 10
Vetted Review
Verified User
Incentivized
It’s a well known platform for domain registration and is easy to use. However in the non-profit organization, when the executive committee had changed, we had a problem changing contact person details at GoDaddy. The registered phone number was a landline, and they were sending the otp to that number, and we couldn’t change the contact number easily.
May 10, 2021

Come Daddy

Score 5 out of 10
Vetted Review
Verified User
Incentivized
If asked by a colleague whether I would recommend GoDaddy, I would probably ask them if they had a better recommendation. It works and is very good when you want to start out - they are big, they are easy to access, and it is generally a good idea to start out with GoDaddy, but at the moment, we could probably use a more personalized approach, that fits individual needs of a company.
Also, SO UNRELIABLE.
Anne Theriault | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoDaddy is great for anyone looking to start a blog or build a website. You can have your site up and running quickly with GoDaddy's website builder. If you're looking to buy a domain name, create a site to sell products, or simply blog about things that interest you, GoDaddy is very well suited to fulfill these services.
February 29, 2020

Good value for money.

June Burchfield - LION | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
GoDaddy is great for entrepreneurs specifically in my opinion. It's cost-effective, has good customer service, and is pretty easy to use. It also works with several platforms well. Many of my clients needed help building a website they could manage and GoDaddy [is] definitely good for that. There are restrictions on fonts, colors, and layouts. Sometimes you have to get creative to make something [work] but sometimes you just have to give up and work around a certain desired color or layout.
page V | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoDaddy is a good solution for:
  • first-time, non-techy, local service business owner (not eCom) to manage their business all in one place (looking to build their website, send emails, manage their listings and web presence all in one place
    • The user dashboard for their small business suite is pretty user-friendly. Someone could probably build their site in about three hours.
    • A decent place to keep all business solutions in one easy place and have someone to help them troubleshoot with support.
  • More technically savvy business owners - any field
    • Buy and manage their domains all in one place
    • Get technical support for issues (ex: troubleshooting with CNAME and ANAME records) when redirecting traffic to new pages
    • Buy domains in bulk
I would not recommend GoDaddy's website builder:
  • For eCommerce - the tracking and capabilities are better on Shopify. There are drag and drop themes just the same as with GoDaddy.
  • For people who love to tweak - There are limitations on the WYSIWYG editor.
  • For people who are running a lot of Facebook ad campaigns / socially driven campaigns - It's harder to track conversions and give Facebook the information it needs to prove purchases (any field). We've driven traffic and proved $45k in sales from some of the campaigns that we've done. We had to do it in a roundabout way.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is really great if you are looking to get a website up and running quickly. Also its great that you can get all the components in one place. What that means is if you are a bit of a novice at things you don't have to chase down different companies for support related queries. All your problems can be solved by one dedicated (and really good) support team.
Meredith Brough | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
GoDaddy is well suited to any small business! It’s amazing to be able to design and manage my own website since I do not know how to do anything technological. It’s convenient to update, change or add anything on my phone or the computer. I don’t think that someone who has or can afford a web site designer needs the GoDaddy web builder.
October 22, 2019

Well it works...kinda

Score 4 out of 10
Vetted Review
Verified User
Incentivized
This is great for the consumer. Easy to use, simple to check out, but difficult and time consuming from the back end. It takes a while to get signed in. Takes a while to collect the funds once you hit capture payment. A lot of clicking back and forth to get to what you need. There newest upgrades have a moderate learning curve.
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