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GoDaddy

GoDaddy

Overview

What is GoDaddy?

GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

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Recent Reviews

TrustRadius Insights

Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Basic

as low as $6.99

Cloud
per month with an annual term

Basic

as low as $10.49

Cloud
per month with an annual term

Premium

as low as $13.49

Cloud
per month with an annual term

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.godaddy.com/websites/websit…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.99 per month
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Product Details

What is GoDaddy?

GoDaddy offers more than just a platform to build a website. They aim to offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.

GoDaddy Competitors

GoDaddy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

GoDaddy starts at $9.99.

Wix, Square Online, and Shopify are common alternatives for GoDaddy.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of GoDaddy are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(189)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.

GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.

GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.

Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.

GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.

User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.

Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.

Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.

Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.

Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.

Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.

Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.

Attribute Ratings

Reviews

(1-2 of 2)
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Ray Flores | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Being a GoDaddy Pro, I am able to gain access to users' accounts and have full control over their hosting plans and domains (obviously granted access by same). This access allows me to get and prepare all the needed information to get serious work done through development. Normally, inexperienced users are not quite sure what developers are talking about, so the "Delegate Access" control that GoDaddy provides its users, is very helpful for me.
  • Delegation of Account Access: full control over hosting and DNS
  • cPanel access for FTP/One-Click installs ( php scripts )
  • WordPress Staging setup and URL, with temp URL for pre-launch
  • GoDaddy does not have their own cache system, but could likely do a lot better in this area
  • They could also use some further support in CDN for images and storage
  • There is no access to full backend unless you upgrade to VPS
If you are looking for shared hosting, limited bandwidth and less access to the compute system, then GoDaddy is the right host for you. However, the price increases quite a bit after the first year, and they often lock you for two to three years. Domain registration is on the money though! So, if you are looking for a quality registrar and know what you are doing around DNS, GoDaddy is the perfect fit!
  • GoDaddy has generated 50% of my business through their PRO system, having referred me many times for custom WordPress and WooCommerce work.
  • GoDaddy does not protect their PRO's in any monetary way or 'contractually'. They are hands-off with the customer and the PRO.
GoDaddy is very user-friendly with BIG call to action buttons and the menu is very user intuitive.
GoDaddy support has been top notch through the times when I needed them most. However, you may have to go through levels of customer service in order to get to the right person that will definitely help you. If you are patient enough, I am more than sure your problem will be solved through their customer support. The fact that their support is 24/7, knowledgeable, and friendly allows me to lean on them when their might be an issue I am not sure how to solve.
If you are looking for a bargain, and are okay with shared hosting, then GoDaddy is perfect, there are 'cheaper' hosting companies out there, however, GoDaddy is by far the most for your money in terms of inexperienced users being able to navigate their way around hosting and DNS.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
GoDaddy is being used for domain hosting and email hosting.
  • Branding
  • Support
  • Marketing
  • Bring back the catch-all domain feature
  • Simplifying site organization
  • Making site more user-friendly
GoDaddy is okay for domains and for email hosting. It could be more competitive for web hosting.
  • My use has been okay.
  • It takes a while for system to update and that has cost me time.
  • I have run out of subdomain usage.
Zoho is more competitive with email. There are other platforms I use for web hosting.
No
Not needed at this time.
Very timely.
They are only able to do so much.
They are only so knowledgeable...
No
They help me connect the dots when using a third party email service.
  • Email
  • Integration
Yes, but I don't use it
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
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