Skip to main content
TrustRadius
GoDaddy

GoDaddy

Overview

What is GoDaddy?

GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

Read more
Recent Reviews

TrustRadius Insights

Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Basic

as low as $6.99

Cloud
per month with an annual term

Basic

as low as $10.49

Cloud
per month with an annual term

Premium

as low as $13.49

Cloud
per month with an annual term

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.godaddy.com/websites/websit…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.99 per month
Return to navigation

Product Details

What is GoDaddy?

GoDaddy offers more than just a platform to build a website. They aim to offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.

GoDaddy Competitors

GoDaddy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

GoDaddy starts at $9.99.

Wix, Square Online, and Shopify are common alternatives for GoDaddy.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of GoDaddy are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(189)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.

GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.

GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.

Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.

GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.

User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.

Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.

Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.

Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.

Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.

Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.

Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.

Attribute Ratings

Reviews

(1-25 of 55)
Companies can't remove reviews or game the system. Here's why
Manmeet Singh.. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I have bought domain names and hosting services from Godaddy . They make it easy for me to buy a domain in minutes without any hassle. Their webs servers never go on a downtime which is the best thing . Also they have many offers running at the same time which is always helpful.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use GoDaddy for the last 15 years for domain names. I also used GoDaddy in the past for dedicated hosting services for a few years. Since them I moved to SoftLayer for dedicated hosting services but I am still using Godaddy for domain names and email services. So far the experience is great.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use GoDaddy to host our website. Since the website is a necessary part of any small business today-- especially a print newspaper, we rely on GoDaddy and its services. The process keeps our site online for general use and includes a custom template we created ourselves. We took the Blogger platform and were able to continue hosting our custom URL thanks to GoDaddy.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used the service for Affordable Hosting services for our website. It was very good customer service when we used it. They always replied straight away and were very cordial and helpful and knowledgeable and helpful. It made the use easy and understandable for us all when making host updates and changes and modifications.
Joshua Day | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use GoDaddy for managing 3 websites at this time, and I am looking to add more as well. I really like their website builder. I would say the only issue is limited design for videos (i.e. making a video the header on a page to auto-play). Overall, I am happy with the functionality, price, and user-friendly layout.
Score 8 out of 10
Vetted Review
ResellerIncentivized
GoDaddy is simple to use and provides privacy options for the who.is database. They also lock domains by default as an extra layer of security and their support has always been very helpful, though rarely needed. You can quickly unlock domains when clients request transfers to another registrar and GoDaddy also offers discounted prices for the first year. As low as ninety-nine cents Canadian!
Jim Nelson | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
As a website developer, I support clients with their domain registration, web hosting, and development needs. Some clients come to me with existing sites hosted on GoDaddy. The platform does not address problems my clients have. Rather, its various tools and limitations tend to cause problems, technical complications, and stress.
David Fox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For over a decade, we have used GoDaddy for domain management, Linux hosting and WordPress hosting, web security, and data backup services. We use these products to organize and manage multiple clients, allowing us to coordinate daily tasks in a single, easy-to-use system. In addition to the affordable prices, the system makes the management of these technical elements of our business easier.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
They were the original leader when it came to hosting and domain registrations...back in the Danica Patrick days...the good old days. We used them for every single domain and website that we built for ourselves or clients. Over the years, they have gotten greedy and changed pricing, louring you in with incredible deals then after a year tripling the price. And if you call for support, they will try to sell you everything under the sun, of which you do not need. We are starting to get away from them for these shady practices.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use GoDaddy to manage domains for our clients whose websites we build and host. We transfer domains to our account and configure the zone files to connect up to websites, email, and other services, including various security features. We sometimes have to work with existing GoDaddy WordPress or email usage from new clients.
Score 1 out of 10
Vetted Review
Verified User
I have been a Godaddy's customer for many years. I pay them for hosting, backups, and many more products. I host my clients' websites and emails with Godaddy. A week ago I reached out to Goddady support to troubleshoot a webmail issue and while they fixed the issue they deleted my client's emails contacts by mistake. I called them back to report the contact issue, and since then they have not been able to recover the email contacts of my client. [I believe] Godaddy's negligence has cost me to lose a client. Godaddy just said they can't recover the data they deleted. This is ridiculous, [I believe] THEY JUST DONT CARE ABOUT A CLIENT BECAUSE THEY HAVE SO MANY. GODADDY, I NEED THAT FIX WHAT YOU BROKE AND TAKE RESPONSIBILITY!!
Emily Hammell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used GoDaddy to manage websites and domains. We utilized the website designer tools for some of our multifamily properties that showcased floorplans, amenities, photos, etc. We also utilized forms on the website for potential renters to express their interest in our property and request tours. We managed almost 20 domains through GoDaddy for all of our properties, residential and commercial.
Samuel [SAM] John, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Godaddy is an amazing tool. Our firm is using Godaddy to host our websites, improve the deliverability of our email campaigns, etc. We have added 12 websites to Godaddy. Out of these 12 websites, 7 are e-commerce websites and intended for leads generation and sales. All our websites have images, videos, lead generation plugins, and social media plugins. We do not worry about the performance of our websites as Godaddy ensures 100% website performance and provides top-notch customer support. We have added tracking codes( MX records, SPF, DKIM) to our site's DNS directory using Godaddy to improve the deliverability of our email campaigns. In our firm, Godaddy is used by Marketing & IT Department. Godaddy is allowing us to easily manage our web presence and achieve our business goals.
July 14, 2021

GoDaddy for Domains

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I had used GoDaddy both at my workplace and also in the non-profit organization I volunteer at. At my workplace, we used GoDaddy for domain registration and also for the WordPress hosting of our company website. At the non-profit organization, we had used it for domain name registration. It’s easy to use and very convenient for both the above mentioned uses.
May 10, 2021

Come Daddy

Score 5 out of 10
Vetted Review
Verified User
Incentivized
The whole organization is dependent on GoDaddy hosting - not everyone accesses the admin panel, but we need it to be functional, so we can work on the WordPress sites, the backbone of our organization.
The cost-value ratio of GoDaddy seemed to be the best at the time we chose it and it still is a strong competitor. We need hosting, so it's a must.
Anne Theriault | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My organization uses GoDaddy for all of our websites and hosting services across the entire organization. We use GoDaddy to build websites and blogs to provide vital information to our clients and customers on a regular basis. We also use GoDaddy to build and host sites to see products.
February 29, 2020

Good value for money.

June Burchfield - LION | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use GoDaddy for myself and two clients. Have used Website Builder (current and classic) along with Financial App and GoDaddy Pro. Makes it easy to create websites and edit/update. Pro makes it easier to manage clients I assist. Used Financial App for about a year. It was simple and cheap, just not very robust.
Carter Durham | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use GoDaddy to host our corporate website(s). It's used by a few select people to that end. We have two websites specifically—our main one, and then a Spanish language version because we do a lot of business in Latin America. We use GoDaddy to build, host, maintain, etc both of those sites.
page V | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoDaddy offers a full range of digital business services from domain purchase and management through their small business suite - website hosting, website building (WYSIWYG/drag and drop website builder), email marketing/newsletters, google listing management and more. We use GoDaddy to purchase our domains, manage them, and to purchase and manage our email services for our employees.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoDaddy is probably one of the best places to go to if you want to get started on building a web presence. I like how it's basically an all in one solution that let me get all the pieces in place to set up a website. I could get a domain, set up hosting, set up emails and everything else all from one single place. So a big upside of using Godaddy is that is you can get everything you need at once and get up and running really fast. The downside is some of the components of setting up your web presence can probably be acquired for cheaper (or for free in some cases) if you are willing to look around. I still like and would definitely recommend GoDaddy though, their customer service was exceptional. I have used their service to set up two different websites (along with hosting, mail etc) and it has always been really simple and painless.
Meredith Brough | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My website is the window into my business. It is an incredibly important tool for my clients to learn about me, my services, and find out why I am the best fit for them!
Return to navigation