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GoDaddy

GoDaddy

Overview

What is GoDaddy?

GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

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Recent Reviews

TrustRadius Insights

Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Basic

as low as $6.99

Cloud
per month with an annual term

Basic

as low as $10.49

Cloud
per month with an annual term

Premium

as low as $13.49

Cloud
per month with an annual term

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.godaddy.com/websites/websit…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.99 per month
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Product Details

What is GoDaddy?

GoDaddy offers more than just a platform to build a website. They aim to offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.

GoDaddy Competitors

GoDaddy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

GoDaddy starts at $9.99.

Wix, Square Online, and Shopify are common alternatives for GoDaddy.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of GoDaddy are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(189)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.

GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.

GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.

Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.

GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.

User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.

Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.

Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.

Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.

Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.

Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.

Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.

Attribute Ratings

Reviews

(1-25 of 55)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • hosting domain names
  • hosting domain email services
  • basic webhosting services
  • The interface for domain DNS services is old and not convenient.
  • The interface for hosting donain email services is old and not convenient.
  • Relatively high price for domain renewals/purchases.
Alex Greenwood | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Website templates look great.
  • Website easy to update.
  • Easy to share new posts.
  • Sometimes the sites get a little glitchy.
  • I wish they offered a way to embed Amazon Associates code into blog posts.
  • I wish the layouts were easier to navigate. After more than 100 entries, it's laborious to scroll.
Score 8 out of 10
Vetted Review
ResellerIncentivized
  • Reasonable prices.
  • Fast support.
  • Easy to use interface.
  • Free who.is privacy.
  • Free webpage.
  • Stop selling basic SSL certificates or at least reduce their prices.
  • Support LetsEncrypt instead.
  • Lower their annual renewal domain prices, there are cheaper options out there.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Registering a domain - I've found their site to be the easiest to navigate
  • Website builder - their website builder is user friendly
  • Email hosting - easy to set up and use, wether in an email app or online email.
  • Wordpress hosting - I have multiple wordpress sites I use under one account
  • Their customer service is always very helpful and easy to contact.
  • They did change their website builder - I liked the old version better, it was easier to use. The new one has a steeper learning curve. And when building sites for other people, it takes longer since they changed things.
  • I wish they gave more space with the emails you get with your domains. I'm constantly having to delete emails because my inbox is full.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of searching available domains
  • You go to purchase one thing and they sneak multiple things into the cart that you don't need
  • The price is great for a year, then it triples on renewal
  • If you call support, you are faced with talking to a computer for 10 minutes before getting a human
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • To be quite honest, not much.
  • Zone file editing is relatively user-friendly.
  • Bulk transfer tool is nice to have.
  • Support agents are woefully undertrained, even in knowledge of their own products.
  • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
  • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
Samuel [SAM] John, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows Linux, Windows hosting
  • Hosts unlimited Websites
  • Helps to improve the deliverability of email campaigns
  • Has its own state-of-the-art Website builder platform
  • Ready-to-launch websites templates
  • Frequent offers and discounts
  • Provides top-notch Customer Support
  • Limited Live chat support
  • Some offers are expensive for short term
  • Lac of good tutorials
May 15, 2021

Well Priced

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Keeps domains all in one place
  • Well priced domains
  • Decent customer service
  • Renewals could be more straight forward
  • Website hosting features are lacking which is why we don't use them for hosting
May 10, 2021

Come Daddy

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Cost is very favorable.
  • Easy to use.
  • A lot of undefined (HTML 500) errors occur.
  • Some intermediate level WordPress plugins can wreck an entire site.
  • Lately, entire sites crash and are partially responsive - making work impossible.
Anne Theriault | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use and inexpensive to set up.
  • Customer service is exceptional.
  • Reliable with fast loading times.
  • GoDaddy's back end server is a bit complicated.
  • First time users get great discounts, but price increases significantly after first year.
  • If you lose your website, they charge a high restoration fee.
February 29, 2020

Good value for money.

June Burchfield - LION | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Website builder is easy to use and has a lot of features.
  • Website builders is easy to make edits with quickly and publishes almost instantly for updates.
  • Customer service is pretty good. Responded quickly any time I had a challenge.
  • Pro makes it easier to assist clients without having to log in as them. Also allows me to upgrade/make changes to packages if needed.
  • Website builder does have restraints on fonts, colors, layouts. Sometimes you have to get creative to make things work.
  • Banners can be tricky on Website builder as there are background requirements that aren't shown that can add a lot of blank space to your photos/artwork.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It can take care of almost all of your web hosting needs in one single place. Which means you don't have to bounce around to get support from different places for different things.
  • Their customer service is really good. Their response time was excellent and the people I get through to on the other hand are very helpful and knowledgeable.
  • Their user interface is really simple to use.
  • I feel like their pricing could be more competitive. A lot of add-ons they offer can be had for cheaper (or free) in other places.
Meredith Brough | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Low cost.
  • Easy to use.
  • Looks great.
  • Lots of features and add-ons.
  • Great customer service.
  • I would like to see a little more versatility on the web pages. I am kind of limited at times. Customized features would be nice.
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