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Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and …
Starting at $9.99 per month
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What is GoDaddy?
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
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Pricing
Basic
as low as $6.99
Cloud
per month with an annual term
Basic
as low as $10.49
Cloud
per month with an annual term
Premium
as low as $13.49
Cloud
per month with an annual term
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.godaddy.com/websites/websit…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.99 per month
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What is GoDaddy?
GoDaddy offers more than just a platform to build a website. They aim to offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.
GoDaddy Competitors
GoDaddy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
GoDaddy starts at $9.99.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of GoDaddy are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.
GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.
GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.
Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.
GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.
User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.
Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.
Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.
Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.
Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.
Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.
Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.
Attribute Ratings
Reviews
(26-50 of 55)Companies can't remove reviews or game the system. Here's why
October 22, 2019
Well it works...kinda
We use GoDaddy as the launch platform for our book and CD sells. We also use to gain donations and sell concert tickets. It is an easy platform for the consumer to use, though very lacking in its ease of use for us on the back end.
- Easy for the end-user
- Pays accurately and on time
- Ease to collect funds
- Hard to get signed in (hitting sign-in three times in three different places).
- Difficult to get to the cart to print orders.
- Has a tendency to be down on the back end at least once a month.
October 03, 2019
Clear, crisp, simple way to get online!
We use GoDaddy for making purchases of domains for various websites of our company. We also use its email server for hosting our email account. It helps us in managing our entire list of domains, which ones to renew, and which ones are about to expire. It also helps us in pointing our DNS to various servers where our websites are hosted.
- Availability of domains
- Management of DNS
- Their customer support is great
- The self-help kits are also quite exhaustive
- Login Process. Why do we have to have 2 different logins? Just merge them, there is no need for customer ID/number and pin.
- When buying new domains, if a specific domain is not available, it could offer name suggestion tools along with some logo options so that our job becomes easier.
- The self-help kits could be more video tutorials, and please update them regularly!
Being a GoDaddy Pro, I am able to gain access to users' accounts and have full control over their hosting plans and domains (obviously granted access by same). This access allows me to get and prepare all the needed information to get serious work done through development. Normally, inexperienced users are not quite sure what developers are talking about, so the "Delegate Access" control that GoDaddy provides its users, is very helpful for me.
- Delegation of Account Access: full control over hosting and DNS
- cPanel access for FTP/One-Click installs ( php scripts )
- WordPress Staging setup and URL, with temp URL for pre-launch
- GoDaddy does not have their own cache system, but could likely do a lot better in this area
- They could also use some further support in CDN for images and storage
- There is no access to full backend unless you upgrade to VPS
February 22, 2019
Go to GoDaddy for basic service
GoDaddy is used by some of my clients to either purchase domain names or web hosting. Some have also chosen to utilize GoDaddy's email services as well when they want something a little bit more professional than Gmail. Overall, GoDaddy gets the job done—for those using the company for all of their services, everything is in one place, which is nice.
- Customer service is pretty quick and can usually resolve any issues that crop up.
- Web domain registration is quick and easy, so is searching for a domain to purchase.
- Relatively low cost for most of its services.
- The dashboard for domains is clunky and dated looking. Some of it is hard to navigate through and find what you're looking for. Definitely takes a learning curve and might be complicated for those that are not familiar or particularly tech-savvy.
- Free private registration is not offered with domain purchases like it is with other companies I have purchased domains from. Privacy is important, especially as a WHOIS search will give you the registrar's home address, phone number, and email. I'd rather not have that info out there, for myself or clients.
- Hosting services can be hit or miss. I've had clients get hacked on their servers whereas I haven't had that happen with other companies I've used. So perhaps they are less secure than others.
February 21, 2019
You go GoDaddy!
I (the marketing department) use GoDaddy to host two websites for our company and our sister company. We use it for hosting, website building and SSL Certs. It is great for small companies who don't have time to deal with all the moving parts of a website and just want a professional site.
- Keeping your information organized and at your fingertips
- The website builder and templates are clean and professional
- Upkeep made easy! I can sign in, change something, hit publish, then it's live!
- I wish they had a few more options for plug-ins (timelines, carousels, etc.).
- More connecting with CRM systems would be nice as well.
December 20, 2018
Great, but could be better
We use GoDaddy as our website management as well as our email platform. Everyone in the company uses the email function, as we all have our own individual or department emails with the company name at the end. This is what I have the most experience with. The company website is also managed and run through GoDaddy's platform which helps us provide information to our customers.
- Customer service has great hours of availability. When things go wrong, and they will, it is nice to have the ability to get in touch with someone.
- Wide variety of services. GoDaddy can be a one stop shop if you are looking for marketing and email services. They offer more than just domains and email platforms.
- Once set up, very easy to use.
- Customer service is lacking. One agent will tell you one thing and you will call back and get a completely different answer.
- Beware of upgrades. They did a huge system update a couple years ago and everything didn't switch exactly as it was supposed to.
- The packages can be a bit confusing.
November 29, 2018
Give GoDaddy a Go!
I am currently using GoDaddy for a non-profit's website. I was able to completely re-do the non-profit's website using GoDaddy, taking the site from something boring and outdated to an amazing easy to use site. The new site has received lots of positive feedback from the foundation's donors. The site keeps the public and donors informed about what the foundation is doing in the community. Users can also make donations to the foundation through the site, and buy tickets to the foundation's events. The site was very easy to create, and making edits is a breeze.
- Their customer service is outstanding.
- The website builder is very simple to use.
- The stock images included with the website builder are professional and beautiful.
- Social media integration is easy.
- The pricing is higher than many other web design platforms.
- The emails are very expensive, in my opinion.
- I would like the ability to customize colors and fonts on the website.
November 28, 2018
Awesome Domain Names by GoDaddy
GoDaddy is used as the core name service provider for domain names purchased by my company. We also use some additional services such as Dedicated IP and Mail Add-on. We use it for web development and hosting.
- A very interactive control panel
- Easy domain name transfer
- A warm and highly trained customer support team
- Enabling SSL through Let's Encrypt
August 29, 2018
Don't Go to "New & Shiny" Host Site, Stick with GoDaddy
We use GoDaddy.com for our hosting and to buy domains for our personal business and for all of our clients too. It is used across the whole organization. We need a host and domain search we can trust, and GoDaddy does just that. They are a trusted company to buy domains and add hosting.
- Hosting - trusted and great customer service.
- Domain search
- Domain purchasing
- Web Security - sometimes hackers can get through and they are a little late alerting us. Besides that, they're great!
- Long customer service wait times on occasion.
GoDaddy is our "go to" hosting provider for our clients, as well as our own business sites. The up time is terrific, (I'd argue close to 99%), and the support is terrific as well. Website setup is easy (quite a bit easier over the last year, versus 8 years ago) when it comes to WordPress website initiation. When our clients have email account needs, or SSL certificate needs, we can always call GoDaddy support to help us quickly set up those accounts. Once or twice over the last eight years, we have had a malware situation on our hands, and GoDaddy again was able to work with us to quickly assess the issue and offer a quick solution. I even have my specific GoDaddy specialist I can call when I need specific help.
- Near 100% up time.
- 24 hour customer support.
- Great deals on hosting and domains (especially for new clients).
- Full range of services, including hosting, domains, email, SSL, Outlook, Microsoft.
- The dashboard, revised for simplicity, is hard to navigate for folks like us that need to easily find DNS settings and be able to change specific aspects of hosting and domains.
- GoDaddy sends out emails to my clients telling them they are using up all the allotted memory for the site and suggests they up the hosting package. I am not sure this is true, as my client sites generally do not have considerable amounts of web traffic.
- I'd like to see a tier of GoDaddy representatives that are for professional questions and problems.
April 17, 2018
Always In The Winner's Circle With GoDaddy
We use GoDaddy as registrar for many companies which I have consulted. They are my choice as far as registering a domain.
It is super easy for the novice. I like to use GoDaddy because they are fast, easy to implement, and when passed along to my client,
easy to work with support. Their support is unparalleled.
It is super easy for the novice. I like to use GoDaddy because they are fast, easy to implement, and when passed along to my client,
easy to work with support. Their support is unparalleled.
- Support. Their customer support staff members are easy to understand and to communicate with. They are helpful and very knowledgeable with their platform. If they cannot handle your call directly, they do not waste your time. They will pass the call to someone who can handle it.
- Efficient. Everything is right there and easy to understand. Once again, you don't have to waste time to navigate through their platform.
- Helpfulness. They know what the customer needs and they deliver on their needs.
- Up-selling. I would like to see a more clean interface when purchasing. Even with someone who has used GoDaddy for 15 years, at times, I have to watch closely so I make sure I am only getting what is needed at the time.
- Marketing. I would like to see more marketing done in my email not when I am purchasing.
- Make decision making easier. For the novice, I can see where they would easily buy a bunch of things they don't even know how to use.
It is used for my eCommerce website domain and hosting.
- Product price
- Security
- Customer support
- Earlier it was for customer support but they have improved now
February 09, 2018
Stay away from GoDaddy!
We used GoDaddy as our primary website provider. It was used as our primary platform to reach out to all of our customers, bring in new customers, and educate people about our services.
- GoDaddy offers name brand awareness
- GoDaddy is difficult to use.
- Does not look professional.
- Customer services is lacking and very expensive.
- It was very difficult to make simple changes on my own and I have a background in HTML.
December 14, 2017
A So So Hosting Company
GoDaddy was being used by a couple of small businesses I was working with to manage their websites and social media accounts. We used GoDaddy to purchase their web hosting and domain packages and we used it to install Wordpress. It is simple to use GoDaddy and it's great to have reliable products all in one place.
- The websites I have managed and used very rarely go down. GoDaddy is great at keeping their servers online.
- Installing a platform like Wordpress is super simple.
- I think that the pricing system is both fair and it's nice to have so much in one spot.
- The platform can be a little cumbersome and I have had issues with not being able to get the site itself to load or being able to login to check my account.
- The support can be good but it is a little hit and miss. Depends on the day and time and who you will get.
- I am not a fan of their webmail platform, I would rather just either forward all the mail or use gmail.
October 16, 2017
GoDaddy at a glance
Godaddy is used for our website only. We use it to host our wordpress site so that our customers can view our services.
- Offers quality WordPress auto-install
- GoDaddy is affordable
- Great customer phone support
- Uses the latest technology
- GoDaddy explicitly limits Your databases, email addresses & memory
October 10, 2017
GoDaddy is the Daddy of customer service
We use it for domain purchases for the company and sometimes hosting for clients that we have. It helps to use a single website for all domains so that it's all in one place. And when we have issues, it's nice to just call up GoDaddy since their customer service is 24/7 and very helpful. They also have an easy to navigate interface for their website, which is really good for people who aren't web savvy.
- Customer service is definitely number one here. The fact that they are open for calls 24/7 and have a great support team is a really nice thing to have when you aren't fully versed in all things domains/cpanel/email etc. They also usually answer quickly.
- Ease of use throughout the website. It's made for the non web savvy individual, clear and instructive for proper usage.
- I think they know their target market well and it's nice to see that their website shows just that.
- Better pricing for renewals. When I see the difference in pricing of purchasing a new domain versus renewing it, I get turned off with such a huge difference. I think it'd be better if they lowered their renewal pricing. Or just some more promotions, I feel like I never receive promotions from them. Another or could be a rewards program for being a loyal customer for x amount of years.
- They can be a bit annoying/overwhelming with the product/service add-ons once you've gotten what you needed--I understand why they do it but it almost feels like they're trying to trick you into something which makes me feel less trusting of the company.
- Though I said I liked the user interface for the non savvy person, I must say that their design/branding/ui could use some improvement. It has a lot going on and it doesn't look clean. A lot of things just look like they were thrown together.
October 10, 2017
Domain Registrar Number One for a Reason
We have used Godaddy mainly for domain names. We mostly use Godaddy across the whole business to register and manage domain names with different TLDs, Manage customer's delegated accounts and brainstorm for domain ideas
- GoDaddy offers domain names at a great price, $.99 .com domains are a steal.
- GoDaddy's website is user friendly, searching, ordering and managing domains is very simple even for beginners.
- One stop shop, you can get a domain name, email service, hosting and even SSL certificates installed in few simple clicks.
- Hosting service could be improved, comparing to the industry standard. GoDaddy's hosting is OUTDATED in terms of: plans/pricing, user interface and features.
- Pricing is little bit tricky, you have to spend sometime looking for coupons, renewal coupons, otherwise you will pay much higher.
- Customer service can be slow sometimes, and often not very helpful. Particularly for hosting related issues.
September 18, 2017
Go with GoDaddy
I administer GoDaddy sites for multiple non-profit clients. I use them for web hosting, email hosting and domain purchases.
- short wait times
- excellent customer service
- quick problem resolution
- not a local provider
- email hosting does not support the iMAP email protocol
- call often to "check in"
September 18, 2017
Great hosting for a simple site or sandbox
I have a GoDaddy hosting account which I previously used to host my own website. Splitting off subdomains allows me to use that account as a sort of sandbox for testing designs and prototypes, and for creating mini sites for communicating product changes.
- Proactive customer service. GoDaddy will reach out to you if they think you might be having an issue based on your usage patterns.
- Documentation. There is fairly robust documentation on how to do certain things with your hosting.
- Up time. I've never had my site go down.
- Navigation UI. It can be hard to know where you are and what you are working within.
- Onboarding tutorials. With a variety of different skill levels using the tool, it might be helpful to offer some sort of getting started tutorial so users can make informed choices.
September 15, 2017
Simple: Like it should be
GoDaddy is used for our whole organization for purchasing domains. We use Godaddy to register domains and direct the nameservers to our host. That way if we ever need to switch hosts, we don't need to transfer the domains between host to host. It also is the fastest way to see if a domain is taken or not when researching for new websites.
- GoDaddy is great for purchasing domains and keeping them registered in a place separate from your website host.
- GoDaddy offers the best search function (that I've found) for seeing if domains are taken.
- The layout is constantly changing. I feel like every time I log in, something is in a different place than it was before.
September 11, 2017
Does what it says, but so does everyone else.
We've used GoDaddy for several domain purchases, host records, and occasionally hosting a client site. Currently we use GoDaddy almost exclusively for foreign held domain names (for example .de), it gets a little complicated, but basically you need to have contacts in a given country in order to register a domain there and GoDaddy provides that service for you.
- Low cost domains and hosting
- Relatively easy to use hosting service
- Allows easy purchase of foreign domains
- While the user interface has improved dramatically, the services are still all disjointed and rather confusing how they fit together.
- The domain transfer process has some totally self-imposed restrictions, like not allowing you to transfer for 90 days after certain actions are taken on the domain. Never seen anything like it, and it can be a huge pain.
- Hosting services are quite poor quality for the price you pay. Low speed, terrible interface.
September 08, 2017
GoDaddy Review
At MORE, we use GoDaddy across the organization. We use it to purchase and maintain website domains as well as set up email address and accounts. GoDaddy is used for our clients as well as MORE. Often we use the GoDaddy domain search function to check the availability of website domains for clients.
- The website is easy to use and navigate
- Their online chat service is helpful if you are having a hard time figuring out what you need
- The actual layout of the website could be cleaner.
September 08, 2017
GoDaddy works for small businesses
I use GoDaddy to host my small business website and e-mail, and it enables me to have an online presence for my grant consulting work and accept online payments for workshops I teach. It also allows me to keep an e-mail list of previous customers and send them information about upcoming events that I'm holding. It has served me well.
- GoDaddy has great customer service. Over the years, I've had to call the tech support line because of website problems, billing questions, or other technical issues. I'm not an IT professional, and the people who have taken my calls have gone above and beyond to provide truly great support and service. This is so critical because a website and e-mail are vital to operating a business, and I can't afford for them to be non-functional. I am grateful for quick, reliable, and friendly service.
- Building a website using GoDaddy was super simple. I had never had any training in designing a website, and I didn't need it because they provide templates and guidance that make the process very user-friendly and intuitive. I was able to put mine together quickly, and I've never had any problems updating it when I need to.
- As the owner of a small business, I'm grateful that the costs for simple services (website and e-mail) are reasonable and not prohibitively expensive. This made GoDaddy a natural choice when I was looking to create a website for my business, and it's the reason I've stuck with them over the years.
- I use PayPal to accept payments on my GoDaddy website, and while I appreciate the ability to integrate that system into my website, there could be improvements in the functionality. For instance, being able to modify the appearance of the PayPal button on the website so it doesn't save "Buy Now" but, instead, could say "Register Here" or something else I choose since people are using it to pay for workshop registrations.
September 07, 2017
GoDaddy is a one stop shop!
I came across GoDaddy about 8 years ago, I bought my first domain and hosting through them. Everything is easy and quick. Customer service is superb, they are really good and helpful.
- Customer service.
- Call center is really fast.
- Zero call tree when you call them!
- UI is dirty.
- Hard to navigate at times.
- They call you too much at times. If I go browsing for something on their site I'll get a call later...
September 06, 2017
GoDaddy...you have not stayed current, maybe it is time to just go...
My company still has a few domains registered with GoDaddy. We have several clients that use GoDaddy for domain registration and/or web hosting. The business problems it addresses for our/our clients use is domain registration and hosting.
- Domain registration/management interface is very user-friendly. It is easy to change nameservers, DNS, redirects, etc.
- In my opinion, the above is the only real plus to GoDaddy.
- GoDaddy's pricing for domain and privacy registration is not competitive.
- GoDaddy's hosting is not great. The interface and connection to the control panel is not consistent across plans, the speed for shared hosting is slow and the security does not seem to be very good.