Great CRM solutions for small businesses
- Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
- It is quick to deploy and most of our customers start using the solutions in less than a week.
- Very intuitive which makes training our customer easy and causes few support calls.
Cons
- In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
- Nothing else to complain about, maybe it can be made cheaper?
- It really filled a gap in the market where small business could not afford expensive CRM solutions.
- As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.