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GoodHire

GoodHire

Overview

What is GoodHire?

GoodHire is an applicant background checking technology and API from the company of the same name in Redwood City.

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Recent Reviews

TrustRadius Insights

GoodHire is a versatile background check service that caters to a wide range of industries and organizations. With its customizable …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Basic

$29.99

Cloud

Standard

$54.99

Cloud

Premium

$79.99

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Why Switch to GoodHire Product Demo

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Intro to GoodHire Product Demo

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Product Details

What is GoodHire?

GoodHire Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoodHire is an applicant background checking technology and API from the company of the same name in Redwood City.

ACRAnet, TransUnion SmartMove, and Findigs are common alternatives for GoodHire.

The most common users of GoodHire are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(32)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GoodHire is a versatile background check service that caters to a wide range of industries and organizations. With its customizable options, users can tailor background checks to specific hires, including selecting the number of education background checks based on the candidate's level of schooling. This allows companies to conduct thorough screenings while streamlining the hiring process.

One of the standout features of GoodHire is its fast and reliable background check results. Users have mentioned in their feedback that they appreciate the timely delivery of comprehensive reports, enabling them to make informed hiring decisions without delays. Additionally, customers have praised GoodHire's customer service team for their quick and helpful assistance with any inquiries or issues, adding an extra layer of support throughout the process.

GoodHire's integration with the Mentor Matching Engine API has proven valuable for STEM education programs. By providing background checks on over 500 mentors annually, GoodHire ensures a safe environment for minors participating in these programs. This integration demonstrates GoodHire's commitment to safety and gives organizations peace of mind.

Another common use case for GoodHire is conducting drug tests alongside background checks. This feature helps companies maintain a drug-free workplace and effectively screen potential candidates for suitability. Medical facilities, in particular, rely on GoodHire to verify the background of medical professionals, ensuring the safety and credibility of their workforce.

GoodHire's extensive list of clients showcases its reputation as a trusted guide for background checks. Companies of all sizes utilize this service, making it suitable for both small businesses and large organizations. In addition to serving various industries, GoodHire also seamlessly syncs with third-party platforms like BambooHR, JazzHR, LinkedIn for Business, Paycor, Rippling, TriNet Hire, and UKG Pro, providing easy background verification integrations.

Overall, GoodHire simplifies and accelerates the background check process while meeting the diverse needs of its users. From HR departments conducting multiple checks to medical facilities ensuring a safe workforce, GoodHire offers a range of solutions that cater to different employment types and job functions. With its user-friendly interface and efficient turnaround time, GoodHire has become a preferred choice for thorough and hassle-free background checks.

Attribute Ratings

Reviews

(1-18 of 18)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We can design custom background checks using GoodHire for any employment type and job function. It streamlines the procedure and offers thorough and effective background checks. When making our hiring decisions, we omitted a lot of information. Using Good Hire makes it easy for me to secure our clients and staff because I appear to acquire information from a variety of sources.
  • It streamlines the background check procedure.
  • Makes it easy for us to secure our clients and staff.
  • We can design custom background checks using GoodHire.
  • The cost of the background check is frequently extremely high.
  • It highlights the tiniest details without taking context into account.
  • If the individual has been globally mobile, the information is not accurate.
After confirming a candidate's information, they marked. The highlighted background checks' suspiciousness was decreased with a bit of additional information and intuition, and they turned out to be fine. Whether it be by email, phone, or chat, their customer care is really helpful. We use Gmail, which is linked to our GoodHire account, and we get answers quickly.
Theresa A Rahman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use GoodHire in our Human Resources Department to screen potential candidates, for credential checks, professional title checks, training checks, employment background and ID checks, etc., quickly and easily, this helps us easily get all the information we need to make better hiring decisions. Additionally, we sync GoodHire with other third-party platforms including: BambooHR, JazzHR, LinkedIn for Business, Paycor, Rippling, TriNet Hire, and UKG Pro.
  • External integrations including: BambooHR, Breezy, JazzHR, LinkedIn for Business, Paycor, Rippling, SmartRecruiters, TriNet Hire, UKG Pro, among others.
  • Help employers get more information about current and potential employees.
  • Makes it easy to request background checks online.
  • Offers competitive prices.
  • It has an expert support team to help you with any questions or issues you may have.
  • It is easy to use and offers an intuitive interface for users.
  • Offers exceptional customer support.
  • Limited availability.
  • Background check reports are expensive.
  • There is no free version available.
  • GoodHire does not check professional background, such as academic degrees.
GoodHire guarantees its users to get the best background check services available in the shortest possible time.With GoodHire, employers and HR professionals can request background checks, get quick answers and clear results, store their data, noting that most background check results are delivered within 24 hours. Also, GoodHire is a great way to help HR departments make better hiring decisions, it has an API that makes it easy to integrate its services into your existing HR platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used GoodHire when I first was hired to make sure that I satisfied all the required background checks before I started working. The business problem that this addresses is how to quickly and efficiently get lots of employees checked with as little interruption to business as possible. In my case the scope was just me and my team as that is all the people that were affected.
  • Clean UI
  • Quick turnaround
  • Easy to get status
  • Sometimes buggy
  • Allow for notifications
  • Hard to go back and find already submitted/completed background checks for verification.
I think GoodHire is very well suited for business that have lots of employees and need a service that will reliably do the job quickly and efficiently. One scenario I could see where GoodHire is less well suited however is for smaller companies as it is quite expensive and so for them it may make more sense to look for cheaper alternatives.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is a an employee verification tool. It helps in having a background check of the employees with the use of technology. It saves a lot of time and is very effective in having the background information and filtering out the fake employees from the bunch. It builds trust in the organization
  • Background check
  • Employment verification
  • Criminal checks
  • International employee check
  • Quotations
  • Expensive
It is well suited for everyone who is an entrepreneur or a business owner. It helps the company to filter out the unwanted and lying candidates and helps the HR to understand the employee better. It is a good tool which makes the employee verification very simple and time saving.
Olivia Adhikary | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Background verification is easier. It is a trusted guide for us to use. Because they have such a good list of clients, we were able to take our business needs to them. They take lesser times to provide background checks. Experience has been quite fruitful for us. We are able to intiate and manage our background checks more efficiently
  • Background check
  • Time-effective
  • Cost-effective
  • Their website could use some improvement
Good : They provide a seemless experience for background verification

Could improve : Around the website, it could be better suited. Looks more towards the tech side of things
January 11, 2023

Good Hire Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize Good Hire for all our Backgrounds and Driving Record checks. They are easy to use and are very timely in their responses
to our request for a Background check. I would highly recommend them for any company to use small or large.
  • Software is easy to use and intuitive.
  • Average turn around is less than 48 hours.
  • Low cost versus other background check companies
  • N/A
They appear well suited to handle any volume of background and license check.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoodHire was used to run background checks on candidates, and helped satisfy clients' needs.
  • Connects seamlessly to HRIS systems (onboarding)
  • Live chat feature
  • Friendly customer service
  • Ability to create several different packages
  • Easy-to-use interface
  • Ability to cancel/update background check requests easily
  • Results are displayed clearly and succintly
  • Does not include ability to run bulk background checks
  • No ability to "run and go" -- requires a few pages of clicking through
  • Results older than a few months become archived & are held in a different section of website - making it harder to find them
GoodHire is well suited for those who need to run quick background checks and want the results neatly laid out and summarized. It's good for running one-off background checks, and having the ability to cancel/update them as you see fit. It's perfect if you want to connect it to your HRIS system as well.

It's not ideal for those who need to run a large amount of background checks at one time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Good Hire is used by our company to complete promotional and pre-employment background checks. Our promotional background checks, completed by internal associates, are completed using a direct link created and provided by Good Hire on our location’s intranet site. Pre-employment background checks, completed by external candidates, are completed using api integrations to Good Hire and the Good Hire system will email a link directly to candidates.
  • Intuitive and easy to use
  • Compliant with state regulations
  • Quick turnaround/processing time
  • Great customer support
  • Improve filters for the background check status
  • Easier reporting capabilities
The system is easy to use for both external candidates and internal associates being promoted. The process is intuitive and simple for the end user. Overall, the admin user experience is also easy to use for reviewing alerts on background checks and sending pre-adverse action letters. We have multiple locations in multiple states and the checks are compliant for each based on the location that the candidate or associate is from.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Goodhire for background checks on new hires and annually on current employees.
  • Local background checks
  • Nationwide background checks
  • Motor vehicle record checks
  • Sex offender registry checks
  • At times the communication can be a problem - especially when the background check is taking longer than normal
Overall, Goodhire is a great product. It's easy to use and the results come back fairly quickly. The one thing I would like to see improved is the communication when the results are taking longer to come back. It would be great if the team at Goodhire would reach out explaining why and give an ETA on when to expect the results.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We were looking for an easy and fast background check company. We did not want to send our employees to some place local as we wanted to address any covid concerns. We also wanted something that would get us results quickly and electronically. GoodHire was quick, online, and comprehensive and better than others we searched.
  • Speed
  • Cost
  • Effectiveness
  • Onboarding
  • Training
  • Forms
GoodHire is good for each company regardless of size. We chose this product as it was easy to use as needed. The one heavy downside we found was how the company hounded us once we signed on. We would recommend that you not contact the company until you are actually ready to run a background check otherwise they will hound you to run one.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Human Resources department uses it primarily for pre-employment drug screens, motor vehicle reports, social security number traces, and background checks. That way, we can be sure we're being thorough in regards to other employees' safety, as well as remaining in compliance with commercial jobsite requirements (schools, government buildings, hospitals, etc.).
  • ATS integration (streamlines the process, saves admin time)
  • customer service
  • varying states' compliance regarding backgrounds/drug screens
  • reporting in a timely manner for labs
  • updates on court delays
  • turnaround time (always room for improvement)
It is excellent for a wide array of services. The ATS integration has become critical to saving time as well as minimizing errors. GoodHire ensures we remain in legal compliance in each state for their varying requirements, so it is very helpful to nationwide companies to reduce consultation or legal fees.
November 01, 2021

GoodHire is great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
GoodHire is a game changer! At our company, I use GoodHire whenever a new employee is hired. I am able to be selective in my options and tailor the background check to the person I am hiring. I have the normal selections I do for every employee, but depending on their level of schooling I can choose how many education background checks based on the number of degrees they have. GoodHire is always fast and easy and I love that I can rely on them to get the background checks back timely. I have also spoken with their customer service and they have always been quick and helpful. Also, being able to set up monthly ongoing alerts on all of our employees is a great feature and inexpensive.
  • Allows for Ongoing Alerts where you can continue to know the background checks are being run
  • Allows you to make selections for each background check and cater it to the specific background check you are ordering
  • Cost effective
  • Quick and timely background checks come back after you order them
  • There hasn't been anything that I can think of come up
What I like best about GoodHire it is very convenient and easy to use. Whenever a new employee starts at our company, ordering the background checks is fast and easy. I have also spoken with their customer service and they have always been quick and helpful. Also, being able to set up monthly ongoing alerts on all of our employees is a great feature and inexpensive. When an employee is no longer at our company it is also very simple to turn off that feature.
October 28, 2021

GoodHire is a good hire!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoodHire is used by myself for medical professionals who wish to work at our facilities. HR also uses my reports for the HR side of the same medical professionals. We look at the whole report to verify what the provider has given us, along with their signed release. It helps us analyze professionals from all over the world. A 'one-stop shop,' so to speak.
  • County checks
  • World wide checks
  • Verify name for individuals who have 2 or more sir-names, especially foreigners
  • It is not easy to correct something on an application without ordering a whole new application and paying the full price again
  • It is difficult to get a 'real person' on the phone for questions
  • Sometimes it asks gender questions that we do not ask the applicant, thus causing us to have to backtrack and use precious time
They do a thorough job of investigating but also rely heavily on the information provided by the requesting party. Sometimes a gender question is asked but is totally irrelevant to the person's background check (at least in my opinion).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used GoodHire to do pre-employment background checks in HR. I appreciated that it was easy to use, the employee could enter their own information, and the turnaround was super fast. I was used to 3-10 day background checks and most GoodHire checks came back in 1-3 days. As the only employee in HR, I needed something fast and easy.
  • Fast background checks
  • Easy to use and implement
  • User friendly interface for applicants and company users
  • Nice integration into ATS or HRIS
  • I can't think of anything I would change, everything worked beyond my expectations
GoodHire is well suited for anywhere from small to large companies that need to complete background checks. We do background checks post-offer of hire, so I found that it was better suited to integrate with our HRIS as opposed to our ATS, but it was able to integrate with both. We didn't use anything beyond their basic background checks so I can't speak to their more complicated checks, but for basic they were great.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I run and manage STEM education programs with high school students that revolve around mentorship. To have adults connect with minors, a background check tool is a critical element. GoodHire is built into the API of our mentoring platform, the Mentor Matching Engine, and we run our 500+ mentors through the platform each year (we run annual background checks). Without a background check tool that is integrated into our platform, we wouldn't be able to run out programs, so it is an essential part of our programs.
  • Notifications
  • Clear results
  • Accuracy
  • International checks
  • Support for errors
GoodHire is great for quick, accurate, automated background checks for employees or those needing a background check to perform a volunteer or other service. It is an intuitive process, and it's efficiently quick so it doesn't hold up your hiring or volunteer process. GoodHire is particularly useful for those who need to run background checks on any employees or volunteers as it organizes the checks, and can perform many checks at once. They're probably less useful for those who only need one to two checks or don't need it to be automated through a platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoodHire is used for both background checks and drug tests for all new employees. As a publicly-traded company, we have an obligation to provide a workplace that is free from drug users and potential individuals with violent crimes in their background. In Human Resources, it's essential that we conduct these checks.
  • Ease of use - very easy to enter in employee data and they find it easy to use.
  • Customer service - when needing something, tends to be very responsive
  • Pricing - cost is similar compared to other background check and drug companies
  • Communication - will not let us know about system outages, issues, and oftentimes we have to follow up with them on issues
  • Special drug tests - for employees that we have a reasonable suspicion may be using drugs and want to get them tested ASAP, the system is slow and not really designed for this.
  • Account Management - very rare for anyone to reach out to us.
I think GoodHire does the basics really well. They're able to provide quality background and drug test services at a reasonably low cost. I do think that they struggle when it comes to on-the-spot drug tests for employees and would not recommend them for instance to a manufacturer where that happens more often than at our business.
Tiffany Stallings | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently, we use GoodHire during our onboarding processing. We utilize background checks as well as drug screen registration.
  • User friendly site
  • Quick and easily accessible customer service
  • Easy registration for candidates
  • I would prefer that you enter the employee or person's information first and then be taken to the area where you "pay".
  • If the SSN isn't a match it would be nice to have the opportunity to re-check or update the information vs having to pay for a new BC all over again.
Generally speaking, I don't have any complaints or areas where it would be less appropriate. Using this service for the purpose of onboarding checks is perfect and well-suited.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use GoodHire to run background check on our Code Senseis and other employees.
  • Background check
  • Identify verification
  • State-level criminal history search
  • Interface is hard to navigate
  • Price is high
GoodHire is really good for running background checks. If you are evaluating someone under 18, it is not good.
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