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Goodworld

Goodworld

Overview

What is Goodworld?

Goodworld is a social impact platform for companies and nonprofits. Users can launch, manage, and measure CSR and ESG programs with tools for purpose-driven business.The Goodworld social impact platform engages employees and customers with the causes they care about. Through…

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Recent Reviews

TrustRadius Insights

Non-profit organizations have found great value in using Goodworld's customizable and user-friendly platform to streamline their online …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free for Nonprofits

$0

Cloud
per month 2.8% platform fee + donor tips

Launch

$99

Cloud
per month

Boost

$299

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month
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Product Demos

GoodWorld's #donate Demo 7-21-15

YouTube
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Product Details

What is Goodworld?

Goodworld is a social impact platform for companies and nonprofits.


Users can launch, manage, and measure CSR and ESG programs with tools for purpose-driven business.


The Goodworld social impact platform engages employees and customers with the causes they care about. Through donations, volunteering and impact rewards, people can take action on social justice, climate change, education, mental health and other important issues in support of over 1.7 million vetted nonprofits. Goodworld's customer support approach is data driven, aiming to multiply impact with every dollar given.


Goodworld is a provider of CSR and Social Impact software, boasting a secure (PCI level 4 compliant) platform.

Goodworld’s solutions:

  • Employee engagement and retention

  • Customer engagement

  • Rewards and loyalty

  • Rapid response

  • Impact reporting

Goodworld Features

  • Supported: Giving and Matching
  • Supported: Volunteering
  • Supported: Rewards and Recognition
  • Supported: Events and Auctions
  • Supported: Integrations

Goodworld Screenshots

Screenshot of Create a company profile that highlights the causes you care about.Screenshot of Track your company's overall impact as well as analyze specific giving metrics.Screenshot of Track and manage individual campaigns. Users can track information such as which employees donated, how much they donated, the organizations they donated to, company participation rates, and progress towards your goal.Screenshot of Log onto your portal to find a home page that gives you an overview of your campaigns, personal statistics, and company activity.Screenshot of Search for non-profits and campaigns based on the causes you care about.

Goodworld Integrations

Goodworld Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnites States
Supported LanguagesEnglish

Frequently Asked Questions

Goodworld starts at $99.

WizeHive Zengine, PURE Platform, and Sustainable Brands are common alternatives for Goodworld.

The most common users of Goodworld are from Small Businesses (1-50 employees).

Goodworld Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)40%
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Comparisons

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Reviews and Ratings

(12)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Non-profit organizations have found great value in using Goodworld's customizable and user-friendly platform to streamline their online donation processing and increase overall online giving. With Goodworld, these organizations are able to build fundraising events and profiles, making it easier for them to engage with donors and raise funds for their important causes. The platform has been praised by users for its ease of use and its ability to seamlessly integrate with existing CRM networks, ensuring consistent branding and efficient communication with representatives.

Goodworld's platform has also been leveraged by companies like CHC: Creating Healthier Communities to curate customized employee engagement opportunities. Through features such as payroll giving, credit card donations, virtual events, volunteerism, and cause learning opportunities, organizations are able to promote a culture of philanthropy within their workforce. This not only strengthens the bond between employees but also allows businesses to contribute to important social causes.

In addition, Goodworld is being used by various organizations for peer-to-peer fundraising, statewide campaign efforts, virtual food drives, online auctions, and ticket sales for events. These features provided by the platform have been crucial for nonprofits during COVID-19 times when in-person fundraising venues are limited. By utilizing Goodworld's tools for donation and event page creation, organizations are able to scale up their fundraising efforts digitally and reach a wider donor base.

Furthermore, Goodworld's platform enables nonprofits like Rebuilding Together Pittsburgh to engage corporate partners and individuals in custom fundraisers. This streamlines their Development department and creates new engagement opportunities. Additionally, Goodworld is utilized to create custom campaigns that facilitate donations for nonprofits featured in the 'Force For Good' series. This makes it easy for individuals to help others and support causes they care about.

Overall, Goodworld has proven to be a valuable tool for non-profit organizations and businesses alike. Its user-friendly interface, customizable features, seamless integration capabilities, and broad range of fundraising options have made it a go-to platform for organizations looking to effectively manage their online fundraising efforts, engage with donors, and make a positive impact in their communities.

Helpful Customer Support: Users have found the support customer service to be helpful, with quick turnaround times. Several reviewers appreciated the prompt responses from customer service and had positive experiences working with them.

Easy Branded Landing Page Creation: Many users appreciate the ease of creating a branded landing page, which allows them to set up their main donation page on their website easily. This feature has been praised for its convenience and user-friendly interface.

Convenient Data Management: Users find it convenient to copy links and make edits and updates on the page or event set up. Additionally, they find it easy to filter and download donor lists, making it simple to export data. These features contribute to a seamless experience in managing campaign information.

Customization Limitations: Some users have expressed the need for more options to customize forms and individualize reporting. They feel that the current customization options are limited and do not allow them to tailor the platform to their specific needs.

Limited Profile Functionality: Several reviewers have mentioned that repeat donors/fundraisers are required to create a new profile each year, which can be inconvenient. This lack of functionality makes it difficult for organizations to maintain accurate donor records and can result in duplicate profiles.

Lack of Discount Code Functionality: A number of users have requested the ability to use discount codes or VIP codes for event/ticket purchases, as this feature is currently not available. Being able to offer discounts or special promotions would enhance their fundraising efforts and encourage more participation from supporters.

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Denise Durkee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a non-profit, we have several events throughout the year. We use Goodworld, Cheerful giving site to build our fundraising events and fundraiser profiles as it's very customizable and easy to use. The customer service is great, and they are very quick to respond to us with questions or help. Also, they are open to suggestions and are making changes/upgrades for an even better experience.
  • Support
  • Customer Service
  • Walking through problems
  • Maybe just a few options to customize some of the forms.
  • Individualized reporting.
  • We have the same events year after year, and it might be nice for repeat donors/fundraisers not to have to create a new profile each year.
As an organization, we have several different types of fundraising events. This product allows us to have individual pages or a full event page. It's pretty straightforward, even for our donor fundraisers. They can create their own individual fundraising pages to share through social media or email. Their help and support are wonderful!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Goodworld has been instrumental in leveraging our corporate partners to support the mission of Rebuilding Together Pittsburgh. Their platform made it easy for individuals, departments, and entire companies to craft custom fundraisers and engage staff and their networks. We've also run several successful events on the platform and plan to run two more this year. Having event attendees, corporate partners, and individual donors in one place streamlines our Development department and has created opportunities for engagement that wouldn't otherwise have been possible.
  • Intuitive online platform
  • Crowdfunding/peer-to-peer
  • Website landing pages
  • Fundraising events
  • Reporting features could be more detailed
Goodworld is perfect for our mid-sized nonprofit. We still use Salesforce as our CRM because our nonprofit does construction work, and many donors also sponsor home repairs, etc.; but for a smaller, less complex nonprofit, this platform could easily be a one-stop-shop!

For companies and larger nonprofits, this platform provides so many great tools under one roof that are easy to create, share, and track; but I'm sure an outside CRM would be useful for more complex tracking and analysis in those cases, as well.

All in all, I think this platform packs the biggest punch for the price! It's easy to use alone, and in tandem with other fundraising software, so it's been a big "win" in our books.
Lacey White, MPA, CFRE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
CHC: Creating Healthier Communities curates customized employee engagement opportunities for companies nationwide using Goodworld software. Our goal is to connect companies to the community year-round aligning with CSR and ESG priorities identified by each business. The Goodworld platform enables us to host activations ranging from payroll giving, one-time and reoccurring credit card donations, virtual events, volunteerism, and cause learning opportunities. We currently work with approximately 45 companies or local municipalities to host their workplace giving programs soliciting more than 70,000 U.S. employees to raise nearly $2.4 million in support of our high-impact nonprofit partners. Our success in meeting client needs can be attributed to Goodworld's platform adaptability and modern, user-friendly experience.
  • Dives deep into perfecting user-experience
  • Incorporates industry best practices and top-notch trends to encourage increased engagement and giving
  • Builds synergy with clients to achieve big picture goals while pinpointing areas of improvement within the smaller details
  • Remains focused on being a force for good
  • Incorporating more extensive virtual wallet and payment options
  • Expanding silent auction technology features
Goodworld is a true partner in collaboration. They manage every relationship with the care that goes well above the customer service of any transactional, contractual agreement. The Goodworld team has cultivated a culture of open feedback, idea-sharing, and mutual learning that has enabled them to create a superior giving technology platform. When matters of urgency arise I am always able to get in contact with my Goodworld representative and provide quick solutions. We have worked together to implement needed features serving specific users while adapting the solutions to be beneficial for all users making the platform more powerful with every phase of development.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Goodworld has been an important tool for our organization to scale up our fundraising digitally. During COVID-times when our organization has had to rely on fundraising online rather than our traditional in-person fundraising venues, we've made good use of Goodworld's donation and event page creation tools to showcase our community's stories, digital campaigns, peer-to-peer campaigns, and virtual events for the broader public.
  • SCIDpda has had very good experiences working with Goodworld's customer service and backend team to find accommodations on limitations in the interface/software and features not yet available. Questions are answered and addressed in a timely manner.
  • The ease of creating our digital campaigns on the drag-and-drop page creation interfaces is notable. Our fundraising content is easily prepared and readily deployed with Goodworld.
  • As we enter the world of in-person galas again, it would be nice to have some kind of integration with live auctions.
Choose Goodworld if your organization is seeking to raise money online. If you need to run a live auction, other software may be needed.
Score 9 out of 10
Vetted Review
Verified User
The Hollywood Police Activities League uses Goodworld for our online giving and events software platform. We started using it last year, and have been pleased with it's user friendly landing page and campaign set ups. It's has definitely helped us streamline our online donation processing and overall online giving has increased. Additionally, we use the Events section for registration of participant and donor events which has gone very well so far. While I'm hoping they can add a couple options I understand are in the works for tailoring some of their pages, we are definitely happy with our transition to using the platform. Previously we were using several different online and point of purchase programs, with information being captured different ways, varying service charges and tracking gifts was messy. By settling under one platform - Goodworld - this also makes importing data into our CRM much more effective.
  • Ease of creating a branded landing page, Day 1 we were able to set up our main donation page on our website, that looked great, was easy to copy links, and with the page or event set up, it's easy to edit and update.
  • Donor list exports, easy to filter and download
  • Payment - Gift notifications are prompt
  • I'd like to see the functionality for tweaking event/ticket purchases to allow for a discount code or VIP code. That will allow us more flexibility with our event pages without having to do as much back end additions
  • For Campaigns, I'd like to see the option for Dollars raised without having to include the overall $ Goal. I'd also like to have a few other options for editing donations.
  • As the platform expands, it would be great to have a few more options for event pages to allow for a multiple logos that can have links, to showcase our sponsors better. This may already work, but I'm trying to figure it out better.
I'd recommend the Goodworld platform for almost any scenario of online giving. It's definitely well suited for smaller grassroots organizations as it isn't cost-prohibitive, and helps get you up and running to process donations quickly. Their customer service has been great with fast response times and helping me get things sorted out quickly so there is not downtime for our front-end users. I'd say the only real challenge we experienced to date is regarding in-person events that need a point of purchase/donation swiper. For live events we still need to work out the particulars and I expect Goodworld will come up with a few options soon.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Goodworld was an excellent choice when transitioning from our previous CRM network. It is user-friendly, easy to navigate, and allows for design customization to ensure our branding is consistent. We also love that the reps are easy to get ahold of and have a turnaround of usually 1-2 business days. Brittany has been fantastic and we are very content with our purchase.
  • Easy to customize and design campaigns that fit our branding.
  • Easy to integrate onto our website without having to call developers.
  • Able to share via social media in a streamlined fashion.
  • If we were able to fully adjust the design blocks on the pages that would be great, they leave very awkward white space when you add many on the same page. Please add margins.
It is well suited to incorporate into our email campaigning and use the URL as a button.
Score 10 out of 10
Vetted Review
Verified User
We needed a product for our day-to-day donations and the ability to be set up for ticket sales for events. Goodworld had all these options and was easy to use, and gave a professional look at the event being set up.
  • Ease and comfort of donors trusting the platform to make donations from our homepage
  • different events and fundraisers with ticket sales
  • Customer service and help with a quick turnaround
  • Peer-to-Peer fundraising for 5k events
We have been pleased with the ease of setting many different types of fundraisers over the year. Our donors have been happy with the site's ease of use and are comfortable adding their information to the platform.
Score 10 out of 10
Vetted Review
Verified User
We use the platform primarily for peer-to-peer fundraising, alongside statewide campaign efforts, virtual food drives, etc. This platform has helped us expand our donor base and increase community awareness about food insecurity in our state.
  • Peer-to-peer Fundraising
  • Customer Service
  • Virtual Food Drive Options
  • Statewide Fundraising Competitions
  • I don’t really have any dislikes. The only time I have trouble with something is creating the appropriate graphics that work across all devices, especially mobile devices. It can be a bit cumbersome.
Goodworld is a great user-friendly platform. The customer support they provide to our organization is top-notch. They are always looking for ways in which they can grow and improve the platform which makes great sense in the evolving world we live in.
Score 10 out of 10
Vetted Review
Verified User
We use Goodworld for our online auction and most recently started using the peer-to-peer option. We had great success with our online auction. Tracking, donations, and receipts were easy to work with. Richie provided quick support when we initially started. So far we are very happy with the product
  • uploading
  • tracking
  • automated receipts
  • collecting data
  • allow uploaded photos to expand the screen area better
Well suited for online auction ease and tracking. So far the peer-to-peer is working well. Hope to use both again soon.
Score 10 out of 10
Vetted Review
Verified User
We use Goodworld to create custom campaigns to benefit nonprofits we feature in our "Force For Good" series. We use their donation links and Text To Donate features during our programs and on follow-up campaigns. They make it so easy for us to help others!
  • Text To Donate
  • Easy Dashboard for Progress
  • Easy To Create Campaigns
  • Fast Customer Service responses
  • Would like to send campaigns out directly rather than through Mail Chimp or Constant Contact or other mass email platforms
I create campaigns for multiple nonprofits, and they make it so easy to set up and manage campaigns and track donations. It would be good if they had the ability to support non-US nonprofits, currently, I think you need a US fiscal sponsor for it to work. But it is amazing for USA nonprofits!
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