Skip to main content
TrustRadius
Google Ads

Google Ads
Formerly AdWords

Overview

What is Google Ads?

Google Ads (formerly AdWords) is Google's pay-per-click online advertising program. With Google Ads users set their budget and choose where their ads appear in search listings, and on partner websites. Google Ads uses cost-per-click (CPC) bidding.

Read more
Recent Reviews

Ad Management with Google Ads

10 out of 10
January 23, 2023
Google Ads is a very platform to manage paid advertising that is sought to be shared within the Google search engine as well as the allies …
Continue reading

Best Ads Campaign Tool.

9 out of 10
October 12, 2022
We use Google Ads to reach prospects with very high intent. We have been using this for more than five years now, and it has always worked …
Continue reading

Google Ads = ROAS

8 out of 10
May 17, 2022
Incentivized
We use Google Ads to support priority campaigns to drive traffic to certain areas of our site, specific products, etc. The platform offers …
Continue reading

Worst customer service ever!

1 out of 10
May 04, 2022
I use it to advertise my services. The problem is that my ad was suspended and it is impossible to get in touch with a human to figure out …
Continue reading

SAVE YOUR MONEY THEY ARE A SCAM

1 out of 10
March 17, 2022
SAVE YOUR MONEY!!!!!!!!! THEY ARE THIEVES. FIRST THEY OVERCHARGE FOR PPC ADS, THEN THEY WILL SUSPEND YOUR ACCOUNT FOR NO REASON AND WHEN …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Google Ads?

Google Ads (formerly AdWords) is Google's pay-per-click online advertising program. With Google Ads users set their budget and choose where their ads appear in search listings, and on partner websites. Google Ads uses cost-per-click (CPC) bidding.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

21 people also want pricing

Alternatives Pricing

What is AdRoll?

AdRoll provides a platform, performance, and services to meet companys' marketing goals while streamlining marketing operation. Solutions technologies for brand awareness, retargeting, and abandoned cart recovery. And the AdRoll Cross-Channel Performance Dashboard displays campaigns holistically so…

What is PRunderground.com?

PRUnderground is a media distribution tool for public relations, from the company of the same name headquartered in New York.

Return to navigation

Product Demos

5 Minutes Guide: How to Setup Google Ads Account [2021]

YouTube

How to create Google Ads Tracking Template URL with example? Campaign URL Option in Google Ads 2021

YouTube

Upload to AdWords (Demo)

YouTube

Google Analytics tutorial for Beginners

YouTube

Google Web Designer for Google Ads Demo

YouTube

Quick Start Guide To Google Ads For Beginners: Create Your First Campaign In 20 Minutes

YouTube
Return to navigation

Product Details

What is Google Ads?

Google Ads (formerly AdWords) is Google's pay-per-click online advertising program. With Google Ads users set their budget and choose where their ads appear. There's no minimum spending commitment, and the program can be paused or stopped at anytime. With Google Ads the user reaches people as they search for words or phrases as they browse websites. Ads can appear in Google search listings and on partner websites. Remarketing and retargeting techniques can be applied to increase return traffic and make sales. With cost-per-click (CPC) bidding, Google Ads charges users when visitors click on ads.

Google Ads Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Ads (formerly AdWords) is Google's pay-per-click online advertising program. With Google Ads users set their budget and choose where their ads appear in search listings, and on partner websites. Google Ads uses cost-per-click (CPC) bidding.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Google Ads are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1288)

Attribute Ratings

Reviews

(76-100 of 114)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use AdWords for search and display.
  • AdWords is a great tool for bringing buyers further in the funnel to a business
  • It's not as user-friendly as other platforms
  • A strong amount of expertise is required to make it really successful
AdWords is well suited when you're trying to bring in consumers that are closer to conversion.
Justin Higgins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AdWords is used by our paid marketing department, and is one of our primary and most reliable marketing channels. We use it to acquire leads at multiple stages of the funnel, from people who are specifically searching for what we do, and those who are searching for things that make them likely to be interested in what we do. It helps us ensure that searchers are finding us and works well in conjunction with our SEO efforts.
  • Essentially it's the only game in town for paid search - it gets more volume than Bing, and generally more reliable quality.
  • It provides pretty good capabilities for testing a variety of ads and keywords.
  • It integrates very well with Google Analytics in terms of being able to get additional insights into what's performing well.
  • Keyword research is a bit obfuscated and it can be difficult to tell what real volumes are. You really have to run things to see how they'll do for you.
  • It would be nice to see some more creativity in terms of new ad formats - the core hasn't really changed much, and what has changed has mostly been more room for text.
  • Would like to see more tools to tie performance together throughout the funnel, especially with retargeting ads.
Again, AdWords is the 800 pound gorilla when it comes to paid search advertising. It's really the only game in town - we have also used Bing Yahoo, but we typically can't get the same volume from it, and of the volume we do get with it, the quality of leads is more hit or miss.
February 09, 2018

AdWords - Paid Search

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's been used in the whole organization, as we are a digital marketing agency, managing clients' accounts. It addresses the need of increasing awareness, delivering valuable traffic to clients' websites, achieving goals (such as users' purchases, page visits, as well as any other interaction with the websites).
  • AdWords allow us to target a wider audience of all users searching for specific keywords, which we want to show our ads for in the Google Engine, as well as target audiences depending on different criteria
  • With AdWords it's easy to deliver traffic to any webpage, it gives the options to see what's users' behavior, on which keywords they're more likely to click and convert, during what time of the day, in which location, etc.
  • Another strength is that it can work with many platforms together, such as GA, DoubleClick, Marin software, etc
  • More visibility and transparency on the UAC campaigns would be amazing since currently there is almost none
AdWords is the best platform for paid search. In comparison with Bing and Yandex, it is much more developed, gives much more opportunities for users reach, many features to optimize the accounts are available and overall it gives a lot of information of performance. Besides that, there is an AdWords editor, which simplifies uploading and downloading account structures in bulk.
December 28, 2017

AdWords Dec 2017

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Every day to help our client get more leads which lead to a high ROI.
  • Finding a new audience
  • Targeting GEO
  • Managing your budget
  • When segmenting by race and by sex there are a lot of unknowns
  • Connecting the front end matrix to the back end matrix
  • Invalidating fraud clicks
If you are looking to advertise your product it can work for almost any type of business, however, for some keywords, the cost per click is just too high and competition might use that against you.
Jeffrey Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
AdWords remains the simplest platform for paid digital advertising, even with new offerings popping up what seems like monthly. No aggregate advertising platforms or dedicated platforms like Facebooks Ad Manager, or Yahoos Gemini hold a candle to AdWords. Setting up basic campaigns is incredibly easy, sometimes almost too easy for beginners that don't understand how the bidding algorithms work. The campaign level controls are robust and the Google ecosystem is still an incredible tool for any Webmaster. On any given day I have at least three tabs sitting open that are within the Google umbrella.
  • AdWords has the best granular bid control of any direct ad buying platform I have used.
  • AdWords is within the Google ecosystem, which is a huge plus.
  • AdWords has extremely advanced bidding algorithms.
  • Incredibly simple to set up.
  • Automated bidding can run wild without close oversight.
  • AdWords' primary goal is to get you to spend as much money as possible on bids, you have to keep in reigned it manually.
  • Display advertising has been shown lately to be wildly inefficient.
At the end of the day, AdWords exists to squeeze as much money as possible out of each clients advertising campaign. There are serious concerns surrounding display advertising currently, with quite a few sources stating bot traffic actually comprising a majority of display clicks. Google will happily allow you to bid significantly more than needed to get top of page one, as it drives up other automated bidding campaigns across the board. Googles goal is not to optimize efficiency for your dollar, their goal is to ensure you hit your daily cap on spending every day. That being said, with the proper amount of human input from an educated user, AdWords campaigns can be extremely effective.
Patrice Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I recommend AdWords at my consulting agency for multiple clients. It primarily is being used for lead generation and sales for small to mid-size business. AdWords provides an efficient, relevant tool to reach a finely targeted customer through defined criteria.
  • AdWords includes an incredible training program, user guide and continuing education through interesting webinars.
  • AdWords outperforms most digital marketing tools I have used at an ROI that is not achievable in traditional media.
  • AdWords continues to innovate based on their intellectual knowledge of consumer technology usage such as adapting to the high use of mobile devices.
  • There is room for improvement when you are managing multiple businesses under one account. There's a lot of repeat data parameter input if an account needs different criteria for each campaign. It's also complicated to distribute the account budget after the initial setup.
  • More training related to understanding how to use the metrics provided in each campaign to build the most relevant schedule possible.
  • Moving an account out from under my account management was overly complicated and despite our best efforts, we lost client data in the process.
AdWords is well suited for businesses who are very closely in communication with their website management and sales department teams. The best client situation I have had to date with AdWords was for a site that I built in Wordpress. I was able to apply the knowledge I was gaining from AdWords analytics and Google analytics to tweaking the site for best results.

AdWords is not well suited for business owners who do not like data, analytics, technology or numbers. They get super frustrated that they can't do it themselves. There may have been early marketing by AdWords convincing business owners it was easy to do, but in 2017, this is no longer the case. AdWords is a pretty complex system.
Tony Phan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AdWords are used to promote our cross-border shopping service on Google's search engine. This digital marketing channel is proven to be effective when allowing us to reach a larger market audience which is searching for our services online. It suggests our website to our customers when they use a specific keyword to search for our service on Google's search engine.
  • If you are offering your services/products to a niche market, it is a perfect channel since users of that niche market normally use Google Search to search for their required service/products and this is where AdWord comes in and promotes your services/products to those users.
  • Equality between advertisers: In AdWords, the one with more money does not always win since it uses different measurements to measure the quality of an advertisement on AdWords. So even if you spend less than your competitor but your ads are relevant and informative to users, your ads will be prioritized when customers enter a search query on Google search.
  • Easy to set up: all you need is a credit card and a set of keywords along with content for your ads (which is also familiar since it looks like a search result on Google Search).
  • Payment Method: Currently only credit cards are allowed for making payment for the ads. It would be nicer if more payment options were available.
  • Optimizing your ads: While setting up Adwords is easy, optimizing your ads to reach out more effectively to a customer is more advanced and more difficult. It would be nice if it was simplified so new users (or new business owners) could learn it fast and more easily.
  • Google will have the right to change the regulation of AdWords at any moment. So what works well for your ads today might be taken away at any time in the future since Google decides its rules.
AdWords is useful when you are tackling a specific product/service that a lot of customers are searching for it. When searching for what they want, usually they will go to Google Search first and you can convert them to sales volume right at this stage. Also, the popularity of Google Search is another factor that you might want to consider before using AdWord, since almost everyone will search for something on Google Search, especially for the things that they will spend money on.
March 17, 2017

AdWords is Good.

Alex Panagiotopoulos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We're using Adwords as a lead generation tool for some of our clients. It solves the business problem of getting some instant results in search; getting organic/social/viral traction can sometimes take months or is uncertain. Adwords is straightforward: you set your targeting option and budget, make some ad copy, and you start getting clicks and traffic.
  • Tracking concrete results.
  • Integrating with other marketing channels.
  • Providing valuable insights.
  • It can be confusing to get started.
  • A lot of functionality is buried behind a lot of legacy pages and weird user paths.
  • I'm not sure who to call for live support.
It's great for lead generation, especially for targeting new geographies where you're not getting organic traction yet. And you have to have a website and a product that really lends itself to lead generation. If it's just to market a general service category, you're not going to get great results.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have used AdWords to run at least 4 successful marketing campaigns to target very specific demographics. The campaigns represented the services provided by the companies I have created and worked with. In all cases, we were able to reach the right people and get some response.
  • Allows you to reach out to specific groups of people - by location, gender, age group, profession etc.
  • Enforces a very compact form of advertising - it is easy to read and does not affect the UX on the web too much.
  • You pay for what you have actually used - so the pricing is very fair.
  • The prices could be optimised for the mid to large size campaigns.
AdWords is a marketing solution. It allows you to run just about any size of an advertising campaign for the external users.
The only limitations are the more and more popular ad-blockers. They do limit the visibility of your ads in the target audience's browsers.
The only scenario where I think the solution is not adequate is internal (i.e. intranet-based) information campaigns within the enterprise.
Denise Schiller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I used AdWords to help write SEO-rich content. We were generating new product description pages that needed to be promoted and also found via organic searches. I used AdWords to choose nouns and product-related phrases throughout the page, balancing the readability of the page with repetitive AdWords-recommended words. When the pages were uploaded, the visitation of the initial pages was up 85%. Good news? The project worked! Bad news: lots more pages to write! Ah well, it's job security, right?
  • Gives specific phrases that return SEO results
  • Highlights important terms
  • Easy to use
  • I didn't notice any issues.
AdWords is well suited to writing content that is SEO-rich, perhaps not as well suited to actually naming new products. A professional writer is still required in order to make the phrases useful and put in context.
Johan Kuikka | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Adwords to attract new customers to visit our web pages. It's mainly used in the marketing department. It is expensive but it gets the business going.
  • Advertise to users online
  • Easy to optimize and control
  • Cost/CPO breakdown on country and new/current users is available
  • The optimize cost and marketing spend together with other sources.
Online marketing
Richard Kaiser | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
AdWords is being used to find high intent traffic to drive to the site.
  • Create A/B test messaging for very targeted high-intent audiences.
  • Geo-targeting capabilities in AdWords are great.
  • The scale obviously here is unmatched.
  • There are limits to search marketing in general. Paid clicks seem to be lower quality than organic.
  • There can be dual intent keywords that are near impossible to negative keyword out.
  • If there is any uncertainty in the business around product-market, you can potentially get taken to the cleaners in high CPC because of low quality scores.
AdWords is great when there is an exisisting market interested in your product. It is not so great when you are trying to create a new market.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AdWords is the client software for the primary lead generation channel for our organisation. It is used by an in-house PPC team of 3 members within the marketing department. Is is used as a necessity to manage AdWords campaigns which in turn are critical to generating lead flow for the business.
  • It provides a wealth of data essential to good PPC management. This includes impression share data, quality score, clicks, impressions, conversion tracking and so on.
  • It is fairly familiar to anybody who has worked in the PPC industry understands its functions and metrics are therefore as close as you can get to a universal language.
  • Our organisation is often approached to take part in betas for new functions such as new demographic targeting tools etc., which we are able to leverage to great effect.
  • Observing differences between ad performance on a large scale can often requires time-consuming manipulation. There is no easy export function which you can utilise.
  • Removed campaigns, keywords etc. can still visually persist within the client, even years after they were last active and removing them requires a filter which could perhaps be set up as default.
  • The geo-location is very useful, but when radius targeting for smaller areas, it might be useful to be able to manipulate the circle and move it around on the map rather than just adding size and centre location.
  • Scripts seem to hold a lot of potential, but there isn't an easy room in for those with little scripting experience. Perhaps some basic scripts provided by Google themselves which can be edited would be helpful.
AdWords is basically essential for lots of companies but the decision on whether to use the client primarily instead of a third party software like DoubleClick comes down a lot to the size of the budget and usage of other search engines. For very large companies, the need to make en masse bid adjustments can make AdWords insufficient. That said, any company which spends even a moderate sum on AdWords should have a PPC professional overseeing the spend, and they should in turn be very familiar with and often use AdWords. For very small companies, control can be handed over to Google themselves to run.
Debora Ramos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used solely by the PPC department. It helps us achieve a considerably high number of conversions at a really high revenue.
  • Brand awareness via Display ads
  • High increase in traffic
  • Full management of ads and keywords
  • Full control of company budget
  • High number of conversions that otherwise we would never achieve
  • Bulk changes that can only be done on the editor software
  • Having several accounts it doesn't allow users to look at the keywords at that level. We have to enter each account to see the respective keywords, ads, campaigns etc
  • Auction Insights is a good tool that let us have a rough idea of what is happening but it is very basic. It would be nice if it could bring more info.
  • Quality Score is something hard to understand. Sometimes similar keywords with same ads have really different QS.
  • Google shopping image ads are not available for lead generation business where products are bespoke
  • It can be very expensive depending on the keywords we are bidding in. Some keywords might easily reach £20 per click
I would say it is not suited for small business where the profit margin is small as it can be really expensive. £75 voucher disappears in just half an hour and it isn't guaranteed that a sale will happen. For companies where the margin is big it is well worth as even if the cost per sale is high you will still get some profit out of it and you are more likely to have far more sales.
It is normally ideal for e-commerce websites with off-the-shelf products as you can use the full capacity of what Adwords has to offer, such as Google shopping.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AdWords is used extensively by the pay-per-click department at my company, for setting up Google ad campaigns, bidding on keywords, tracking results, and generating reports etc. However, even for someone who does not work with paid and display ads on Google on a daily basis, I find AdWords' keyword research tool extremely helpful for keyword research and for exploring the competitive scope of certain terms.
  • AdWords' Keyword Planner tool is great because it allows one to conduct research on relevant keywords, assess the search volume and competitiveness of the keywords, and find similar keywords to target.
  • AdWords allows you to set up your campaign to target (and retarget) your intended audience at the right location on the right device during the right time if you have the information available.
  • AdWords clearly shows what keywords/ads are bringing the most traffic and conversion and allows you to revamp your strategy and adjust your bidding accordingly. You will have a clear sense of your CPC and ROI.
  • I think AdWords can be a bit daunting at first because there are so many dimensions to a single campaign that we need to account for.
AdWords is the only tool I know that can be used for ads on Google's search results, and leveraging ads, display campaigns, and Google shopping can all be extremely beneficial for e-commerce websites seeking to build brand exposure and drive conversions. I wouldn't use AdWords if I were just trying to increase exposure and drive traffic to a blog.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AdWords is used by our digital marketing team. This tactic is great at reaching the customer in the lower part of the marketing funnel. It is great for ad copy and landing page testing since real time reporting is available.
  • Adwords is great for advertising because you can set your own budget.
  • Collecting and managing data is easy with Adwords. You can view what keywords are working well in your audience, what landing pages on your website work well and which need work.
  • Reporting is simple with AdWords. Custom reports are available at the campaign, ad group and keyword levels.
  • Adwords changed the names of some of the metrics which has become somewhat tricky. For example clicks are now interactions.
  • While the editor is useful most times, not all features are available that are in the online interface.
AdWords is great way to get a foot in the advertising door. It is great for small businesses and big businesses alike.
Nathaniel Bradley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use AdWords to create and distribute advertisements for our 3 websites. It is currently only used by myself as the sole marketing consultant. We use AdWords to draw more traffic to our websites using the normal AdWords, shopping campaigns, remarketing and display ads.
  • Adwords enables us to directly target specific customers looking for specific products and services. This means that we don't waste marketing budgets on keywords and advertising that isn't as targeted.
  • Adwords enables us to review a breakdown of budgets, click data, conversion data and a whole wealth of other statistics. This means we can make informed decisions on what direction we should send out marketing.
  • Adwords is great at helping to market specific products through Shopping Campaigns. This means that we're able to directly target customers that are looking for one of our products, for example "30cm Porcelite Squared Plate" rather than just at customers looking for "Plate".
  • Adwords could benefit from being able to integrate with Google Analytics more. Currently, we're able to send conversions (sales) over to adwords but being able to view which keywords and advertising campaigns generate revenue through specific products would mean we're able to gauge which products are most effective. Currently we would have to jump between Adwords and Analytics.
Google Adwords is suited well for businesses who aren't in a crowded market. For example, creating adwords for mobile phones would be extremely expensive due to the competitive nature of the market, whereas adwords for our market, catering equipment, has a good balance of keyword costs across all products. It's also great for small businesses who want to just target locally, such as a cafe or restaurant.
Kit Mullins | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
ResellerIncentivized
Our company uses AdWords in two ways. First, we use Adwords to promote our own organization to targeted audiences. Also we set up and manage Adwords accounts for our clients. We find that Adwords addresses the need of a business to find those people who are actively looking for information related to the products and services the company offers.
  • Adwords supplements search engine optimization by the ability to bid for placement on the first page of search engine results.
  • Adwords keyword reports will help a business refine the content of their landing pages on their website so as to better answer the searchers' queries.
  • Adwords uncovers those potential customers who are searching for information about a specific product or service, and those who are viewing related content.
  • Adwords is a robust tool, and it can be confusing to learn to use all the features. One feature that can be difficult to use is the goal tracking. Setting up goals that can be tracked is one area where people struggle.
My experience shows that in some cases, a low marketing budget may be better spent in another area than on Adwords. This decision depends on the item to be advertised, the target audience, and the competition. For example, if the company has a specialized item with a narrow target audience and limited competition, then a low budget on Adwords might perform well. But if the company has a broader product with a broad audience and a lot of competition, their ad dollars may find a better ROI on another platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use AdWords for general advertising and for automated product catalog (20,000+ products) ads. It is used to target product ads and generate specific and general purpose web traffic.
  • Geographic targeting combined with keyword targeting is straight forward.
  • Budget management and scheduling is available.
  • Integration with Google Analytics provides a mechanism for ROI monitoring.
  • It can be difficult to compete with high budget advertisers in a cost effective manner.
  • Remarketing APIs can be difficult to integrate into third party e-commerce platforms.
AdWords is not useful for highly targeted low budget applications.
Eric Hitchman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
AdWords is used to implement inbound marketing programs for our client base. It is used specifically within our department, where the execution and management of ad campaigns is done. It's Primary use is as an implementation and reporting tool. It has a friendly, albeit slightly slow, interface with very handy automated reporting processes.
  • Simple reporting interface. Beneficial to pulling adhoc reports to perform custom analysis.
  • Easy to use, friendly UI. While it is a bit slow, it's relatively easy to navigate.
  • Large knowledge base. Very easy to access knowledge base. Organized well. Allows everyone from beginners to advanced users to find answers to questions about the product
  • Quicker UI. Clunky feel at peak hours of the day.
AdWords has a monopoly on the market. Every advertiser should be familiar with it's offerings. Performance Media Demands it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AdWords is used by our organization to manage search, select placement, and remarketing campaigns. It allows us to effectively drive lead generation and build awareness. Furthermore, it allows us to see how our potential customers are searching and what they are, specifically, searching for. Our marketing department primarily leverages the software, and we get feedback from other teams on what terms we should consider appearing on.
  • Allows you to target your audience in the most granular way possible.
  • Has a great interface and organizational structure that allows someone to select keywords and write ad copy in a straightforward fashion.
  • Allows you to manage spend flexibly through keyword bidding and daily budgets.
  • It would be better, if it allowed you to manage and make updates at the account level. Much like other PPC management platforms like Marin, allow you to do.
  • There is room to integrate with CRMs, like Salesforce, in a more comprehensive way.
  • Keyword discovery tools in AdWords should be better than they are considering the amount of info that Google has access to.
AdWords is great if you are trying to attract a specific audience. Keywords help inform that the audience you'll acquire will be relevant. You have to be mindful of budget and what match types you're utilizing to ensure you're getting the right audience. Its less appropriate for large media buys, because the inventory and selection of sites are pretty limited.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AdWords was at the core of our search marketing product offering, and integral to our day-to-day. While other paid search providers exist, no other matches the options, completeness, and value of AdWords. Last I checked, AdWords controls > 75% of the search market. Given that paid search is a low-funnel, high-intent channel, it's critical that businesses both large and small be in the AdWords marketplace.
  • Ease of use.
  • Innovation/Feature Development.
  • Reporting Functionality.
  • Sometimes features are released too soon/before complete functionality.
  • AdWords Editor does not always contain latest features.
If you're looking for a low-funnel, high efficiency, and scalable platform for driving new business, AdWords is always appropriate.
Rob Gillan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Google AdWords to help steer related web searches to our website. This allows us to make sure that prospective clients who are searching for related terms, or even for our brand name, see us at the top of their search results and are more likely to follow that link to our website. We also use it to track lead form conversions so that we can tell what percentage of our lead form submissions are a result of Google AdWords click-throughs.
  • Ad Groups - This allows us a to get more granular with our data. In a single campaign we can add as many ad groups as we like which allows us to keep tightly-knit groupings of keywords. This helps facilitate a much easier understanding of which keywords are popular, unpopular, and which ads are not working with popular keywords.
  • Negative Keywords - The most effective way to reduce spending, in my opinion, is through proper use of negative keywords. Identifying keywords that are popular in the context of other terms you are bidding for, but that don't make any sense for your campaign, is crucial for filtering out searches and potential paid clicks that bear no relevance to your offerings.
  • Regional Targeting - An operation that has product offerings that vary by location can benefit greatly from the geo-targeted campaign settings AdWords offers. This way, our ads are only part of the bidding process in the regions that they should be. Regional targeting helps us to reduce our overall spend as well as providing a better, more relevant experience to the end-user.
  • AdWords is, admittedly, an intimidating beast at first glance. Though most marketers will not be scared away by it, the overall user experience would greatly benefit from an overhaul of the help system and simpler explanations for each tab on the site.
  • If you have multiple campaigns with multiple ad groups in each campaign then the actual maintenance of your account can become cumbersome quite quickly. Anyone who has ever started out with an ad group filled with too many keywords knows the pain in extracting related keywords and copying them to their own new ad groups. Google could improve the account maintenance experience by providing easier tools for marketers to move around keywords and ad copy. For example, when a marketer is dealing with A/B split testing in ad groups -- where is the option to copy both ads to a new ad group without rekeying at least one? This creates tedious work and could be as simple as dragging and dropping keywords from one ad group into another.
  • Google's notification center tends to aggressively suggest keyword additions. While some of these may make sense, their pitch of 'getting your ad in front of more people' sounds too good to be true and sometimes is. As savvy AdWords marketers we know that negative keywords help us stay out of the bidding process when it doesn't make sense for us. Including every keyword that the Google algorithms suggest can lead to an increased spend with no positive impact on your investment and requires a healthy dose of skepticism.
There is no doubt that AdWords has provided marketers with a powerful tool. The caveat to wielding such a powerful marketing tool is that it can become a money pit without proper education on the finer points of PPC marketing. Knowing when to bid, how to stay organized, and how to interpret the data is key to making AdWords work for you.

I haven't yet found a scenario where I wouldn't employ AdWords if the business had a budget for it. Used properly, Google AdWords can benefit everyone from small businesses to international companies.

The obvious question to ask when evaluating a tool like AdWords is: "Are people searching online for products or services like mine?" If the answer is yes (and you've got a web presence) then you may want to consider reading up on AdWords strategies.
February 04, 2015

AdWords Review

Krupal Shukla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
AdWords is used predominately by the search and digital display advertising teams within our company. Through AdWords we can manage paid search campaigns that also include managing ads on Google content network and Google domains across the world. For digital display we use it for banner based media buys on Google and its partner networks. We also manage YouTube video advertising through AdWords.
  • AdWords has a great capability to manage a client’s budget in the most micro possible way. The structure that Google has created to setup adwords PPC helps you create a channelized method to control your cost and manage your visibility, through creating campaign and ad group structures wisely.
  • We can monitor bids for every keyword separately that present in the list, which I think is amazing flexibility and write ads for each particular category of keywords. For example if you are bidding on keyword [white shirt] you can have an ad that specifically speaks to that particular keyword. This helps advertisers stay extremely relevant to searches and hence increase the chance of brand interaction through Google paid ads.
  • Google’s intelligent algorithms help with conversion optimizations which will automatically determine the max CPC. (Maximum willingness to pay per click). It can also target people who have abandoned a particular task on the site and can target those users for the next couple of days to drive them to the client’s site again to finish the task. Example – hotel booking sites constantly remarket to people who don’t finish a hotel booking.
  • One scope of functionality that I find missing is that what if a user is not as advanced to select the best keywords for their business. Google has facility to do topic targeting on content networks, and that facility should be extended to PPC. For example if the clients want to sell shirts they can select apparel as a category and have a chance to appear on relevant searches.
  • Google AdWords also has a long way to go as far as mapping online to store purchases, since a lot of time the final decision is made online but the purchase happens in the store. Google is putting steps in place to get closer to this but there are several enhancements that are possible.
The AdWords campaign structure solely depends on the client's objective. The user should determine a client's objective before developing the structure in AdWords.
February 04, 2015

More Transparency Needed

Score 9 out of 10
Vetted Review
Verified User
We are currently using AdWords to promote courses and events happening at our organization. I work for a non-profit trade association, as a result our team is very small. AdWords helps us bring in new potential customer and members into the organization without spending a lot of dollars. There is very little waste as we are able to finely target who sees our message.
  • Targeting - Are able to target customers based on what they are searching for and what they look at online.
  • Pay per performance - AdWords campaigns can be run on CPC basis, this means you only pay when someone comes to your site.
  • Self-Managed - We can pause the campaign, increase the budget, change creative, etc. all in real time.
  • Non-Disclosure - The Google Content Network is not very open with where the ads actually run. You can select who to target but more often than not you don't know where the ad really ran. I would like to be able to choose which sites my ads run on.
  • Ad Data - Missing some metrics I would like to see about my ads particularly, again, on the GDN. Would be interested in viewability rates (i.e. How long was my ad seen? Was it above the fold?)
  • Would like to see image ads available to use in the Google search results page, especially when you are bidding on branded words.
It could be intimidating for people to start a campaign on their own, if someone is not very technically savvy they would have trouble using the self serve model. They would need help with the set up by someone and Google is not very good at offering in-person help.
Return to navigation