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Google Analytics

Google Analytics

Overview

What is Google Analytics?

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

3 videos

Data Vs Information: Google Analytics Polarizes User
04:24
Easy to Train Clients: A Digital Consultant Gets the Most Out of Google Analytics
04:14
How Google Analytics Propels Marketing Capabilities to the Next Gen
02:43
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Pricing

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Google Analytics 360

150,000

Cloud
per year

Google Analytics

Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

The Most Useful Google Analytics Reports: My Top 6 GA Reports

YouTube

Path Exploration in Google Analytics 4 (practical examples and 4 ideas) || Path Analysis

YouTube

Google Analytics Tutorial (de) - Die wichtigsten Funktionen - Erklärt von einem Google Mitarbeiter

YouTube

Funnel Exploration in Google Analytics 4 (Funnel Analysis in Analysis Hub)

YouTube

UTM Tracking in Google Analytics | Lesson 13

YouTube

3 ways to view Funnels in Google Analytics

YouTube
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Product Details

What is Google Analytics?

Google Analytics Video

Google Analytics Overview

Google Analytics Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

Google Analytics starts at $0.

Adobe Analytics, Contentsquare, and Coremetrics / IBM Digital Analytics (discontinued) are common alternatives for Google Analytics.

Reviewers rate Availability highest, with a score of 10.

The most common users of Google Analytics are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(3713)

Attribute Ratings

Reviews

(1-25 of 177)
Companies can't remove reviews or game the system. Here's why
Hash Moody | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is one of the best website analytics tools on the market, and it can help businesses measure and improve their online performance, as well as solve a variety of business problems, such as attracting more visitors to your website, increasing conversions and sales, optimizing marketing campaigns, understanding customers' behavior and preferences, and identifying and fixing website issues. It may give you with very advanced user segmentation and reporting. Additionally, you may add several websites to watch. All of these enterprise-level capabilities are accessible on the free edition, which, in my opinion, are overkill for SMEs. If you own a web design or marketing firm, GA might become one of your best buddies.
Alex Nejako | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics has been very important for tracking Web traffic to our Web properties as well as which Keywords people were using when they visited our Sites. It brings visibility into how Web pages are performing across multiple Google Analytics properties and the history of how they have performed in the past.
Score 8 out of 10
Vetted Review
Verified User
Google Analytics is used across the business for keeping track of customer behaviour on website, from source channels to target destinations. This ranges from simple use cases like knowing session count of a user to complex use cases like keeping track of conversion goals of purchase & revenue targets in the end. Custom use cases also involve tasks like creation of custom user journey funnels such as login funnel, sign-on funnel, order funnel to more complex use cases like cross-segment or cross-sequence comparison across various temporal bases of customer journey. The scope of this tool is the broadest of all - this software turns out to be the bread and butter of everything we do and plan. This not only helps in direct integration with visibility on tools like Google Ads and ads performance, but also helps in planning downstream applications & strategies, keeping in mind the current customer behaviour on website, including bounces, duration spent as well as total transactions made & orders revenue placed. Moreover, custom integration of Google Analytics with other tools & softwares helps in expanding the scope of usage of this software across domains.
Score 10 out of 10
Vetted Review
Verified User
Google Analytics is a gem when it comes to site data reporting, traffic analysis and much more. We are currently using Google Analytics for tracking down all of our custom events (whenever we have some custom elements they need to be tracked using custom tags and triggers using tag manager). And this data is visualised using the native Looker Studio that Google provides. Not only it had helped us identified many problem areas, it had also helped us updating our sites to handle traffic better, increase throughput and lower web transaction times as well. The free version provides much functionalities that any starting team can benefit from. The premium version's analytics is profound never to say.
sandro merkvilishvili | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
In my organization, which is a grocery e-commerce company, we use Google Analytics to gain insights into our website traffic and customer behavior. The product addresses several business problems such as measuring website traffic and conversion rates, identifying where our customers are coming from, and which pages on our website are most popular.
Our use case for Google Analytics is comprehensive and covers all aspects of our online presence. We use it to track key metrics such as page views, unique visitors, time on site, and the sources of our traffic such as search engines, direct visits, and referral sites. This information helps us to optimize our website for better user experience and conversions.
We also use Google Analytics to set up and track goals, such as tracking sign-ups or purchases, to measure the success of our marketing and sales efforts. Additionally, we use the product's segmentation and reporting features to gain insights into the behavior of specific groups of customers such as mobile users or those who came from a specific referral source.
Overall, Google Analytics has proven to be a valuable tool for us in understanding the success of our website and e-commerce efforts and helps us to make data-driven decisions to improve our business.
Score 10 out of 10
Vetted Review
Verified User
Google Analytics helps us to make decisions about what marketing campaigns are working for our website like organic or paid ads. It helps us to find which traffic source is working well for us and where we need to optimize our pages as per user query. Moreover Google Analytics helps us to give quick goals conversions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is used to track the success of our company websites. It's easy to use and filled with data to help you better understand your audience/customers. However, it is pretty general demographic data which makes it hard to really understand user experience/how the consumer navigates the website pages. We really enjoy the real-time traffic data!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is an amazing software to track website visitors, it's upgrade version GA4 is too good as it already provides event tracking that will give more in-depth information about user behaviour like where they are clicking or where they scroll most. Moreover, GA4 script is loaded quickly over a website that fixes the website speed issue.
Martha McNeil | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It helps me to further analyze which product of our company, it also helps me a lot to understand the behavior of the users, the traffic from different channels, the acquisition on different devices and locations, it has helped us to identify which keywords we should focus on every time. we do our blogs it's important to know and recognize the benefits this tool offers live onsite analytics help you see where people are clicking on your website in real time also when a new page is launched it's important see if it is working as well as the previous page.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics helps me and my team track trends in traffic to our website and landing pages. It gives us a deeper dive into the behaviors of our target market and has allowed us to pivot and make changes to better serve customers. We use other BI tools alongside Google Analytics, but it is by far the truest source of information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Analytics to track and monitor use of external websites, internal websites and recruitment marketing efforts. It allows us to see what content is most successful, channels we should focus on and what’s actually being used on our sites. Without the data from Google Analytics we wouldn’t know what impact our efforts have on bringing new people to the company.
September 03, 2021

Google Analytics - Love It

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is currently being used to track the number of users and multiple conversion points across our site, across various channels, including but not limited to PPC, Paid Social and Organic. It helps to bring all the conversion and revenue numbers together for all the channels as a total, which helps the client see how their business is performing as a whole.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics was used only by my department in my previous company. My department was digital marketing. We used Google Analytics to do website analytics like, monitoring traffic by sources/medium, monitoring conversions on landing pages, etc.
Thomas (TC) Riley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Analytics for marketing and website tracking both internally and across hundreds of our clients. Google Analytics is the free, gold standard of website reporting that every company should have. It provides critical data on on-site visitors, interactions, and visitor behavior in an easy-to-use platform that integrates with nearly every platform out there.
Ellen Moon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is definitely one of the top analytics software in the market for digital advertising. It has a lower barrier to entry for clients because it builds in and syncs with google ads and GSP automatically. There is a decently robust free version that a lot of advertising accounts lean on as the source of truth.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Google Analytics to manage our websites, drive content decisions, and determine which areas we should focus on with website redesigns. I have Google Analytics on over 40 different program and department websites and we track behavior and see which of our resources work for our audiences and which need to be redesigned.
August 02, 2021

Google Analytics

Víctor Garnica | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My team and I try to guide and implement the end customers to answer business questions regularly to the Marketing team and sometimes IT. The typical problems between organizations are related to bringing more clients and increasing the LTV of current clients.
The business problems that Google Analytics helps us regularly are demographic and technographic knowledge of users. Also, the behavior with interactions on different products on the sites, increasing revenue up to 400% compared to previous periods. In some cases, we have managed to reduce expenses by around 25% during the campaign with optimizations on sites that allow navigators to have a better experience around them.
Daniel Berry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is the standard for accurate and in-depth website data tracking. Everyone in an SEO role should use it, as should any company interested in improving organic results. Since it's an arm of the world's biggest search engine, Google Analytics gives you data from the source, assuming you know how to find it.
Jasmeet S Babra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
GA is being used to track analytics for our support site. The teams using GA are customer support and business support.
We use GA data to report on and identify who visits our website and what content they consume. This helps us in making decisions on how can we improve the experience of our users who consume our content.
Score 9 out of 10
Vetted Review
Verified User
Google Analytics is used mainly in the sales and marketing department of the company. It's used in the software development department to get feedback from the user behavior and make necessary tweaks accordingly. It helps in channelizing the focus and energy toward the goal by giving data insights in the most useful and meaningful way possible.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is used as one of the main reporting engines for our company. It quickly gives us insight into where are traffic is coming from, breakdowns of who is purchasing, and detailed, itemized sales history. We also use Google Analytics to track individual marketing campaign performance, like ad hoc emails or social campaigns.
John Kobel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is used by our company to track the website traffic and conversions for our clients' websites. We also use it to track the effectiveness of our clients' ad spend in Google Ads to maintain a high level of ROI for our clients. Additionally, Google Analytics allows us to optimize our clients' digital advertising dollars so they can effectively spend money in the right places across today's complex digital universe.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Analytics to track goals and events. We have different domains that we need to track within the same account and each with different currencies. With [Google Analytics] we can use sophisticated cross-domain tracking to accurately measure conversions for each of our marketing channels and figure out what is working on what is not and revise our marketing dollars accordingly.
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