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Google Analytics

Google Analytics

Overview

What is Google Analytics?

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

3 videos

Data Vs Information: Google Analytics Polarizes User
04:24
Easy to Train Clients: A Digital Consultant Gets the Most Out of Google Analytics
04:14
How Google Analytics Propels Marketing Capabilities to the Next Gen
02:43
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Pricing

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Google Analytics 360

150,000

Cloud
per year

Google Analytics

Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

The Most Useful Google Analytics Reports: My Top 6 GA Reports

YouTube

Path Exploration in Google Analytics 4 (practical examples and 4 ideas) || Path Analysis

YouTube

Google Analytics Tutorial (de) - Die wichtigsten Funktionen - Erklärt von einem Google Mitarbeiter

YouTube

Funnel Exploration in Google Analytics 4 (Funnel Analysis in Analysis Hub)

YouTube

UTM Tracking in Google Analytics | Lesson 13

YouTube

3 ways to view Funnels in Google Analytics

YouTube
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Product Details

What is Google Analytics?

Google Analytics Video

Google Analytics Overview

Google Analytics Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

Google Analytics starts at $0.

Adobe Analytics, Contentsquare, and Coremetrics / IBM Digital Analytics (discontinued) are common alternatives for Google Analytics.

Reviewers rate Availability highest, with a score of 10.

The most common users of Google Analytics are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(3710)

Attribute Ratings

Reviews

(51-75 of 183)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Google Analytics on a daily basis for multiple reasons. One, we like to view the amount of traffic on our website in real time. We also like to view which marketing channels are driving the most traffic and revenue which helps us make better business decisions. Having the opportunity to view what our highest visited pages [are] helps us understand user behavior, as well as understanding what technology they're accessing our website from.
  • User Demographics
  • User Acquisition
  • Marketing Channel Reporting
  • Hard to setup custom configurations
  • Lack of Organic Keyword data
Google Analytics is well suited for businesses looking to understand their website traffic, their top visited pages, and understand where traffic is coming from. Google Analytics will not provide recommendations on paid media campaigns or provide much insight into the top organic keywords that drive traffic to your business. It will help you understand your user base demographics and locations they're accessing your website from.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is used by our Marketing department to track marketing campaign performance, like ad hoc emails and social campaigns. We also use Google Analytics for insight into website traffic and what content our visitors are interacting with most.
  • One of our biggest goals this year is targeting a younger demographic. Google Analytics provides detailed reporting with demographics which helps us with this goal. It allows us to specifically see what is working and what isnt.
  • Traffic reporting is easy to analyze and understand.
  • User flow is great with Google Analytics. Clear view of where users are clicking and where people are falling off.
  • User training resources for onboarding
  • Customer support is lacking - It can be confusing for new users and getting questions answered by customer service is complicated
I think Google Analytics is best used by a smaller organization. Its tracking and reports are beneficial and great to see how marketing campaigns are performing and what pages on your website are hitting and what is not. I think Google Analytics can be confusing for beginners and there isnt in-depth training which isnt ideal for onboarding.
Score 6 out of 10
Vetted Review
Verified User
Google analytics 360 (premium version) is currently deployed on two of our clients (AJIO and Aditya Birla Capital). The greatest strength comes from the fact that the UI is highly responsive with multiple filtering options to view the data from traffic sources. The custom reports are also a bonus feature which helps in the daily report and analysis for said clients.
  • Custom Reports.
  • Segmenting Audiences.
  • UTM Tracking.
  • Adding a third dimension when viewing traffic sources.
  • User interface could be improved.
  • Documentation for some underutilized features could be improved.
Google Analytics is well suited to websites built on Shopify or Magento, or if using Google Tag manager (GTM). It is less useful while implementing it in an app. Traffic sources or media campaigns where UTM parameters can be used is the best case scenario for Google Analytics.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is deployed across our entire organization. We have about 44 country websites and having visibility into our web traffic is everything. Google analytics helps you gain valuable marketing insight to how our content and pages are performing. We use all the web stats to drive change and improvement - which are deployed globally. I utilize a [Google Analytics] plugin so I am constantly reviewing metrics when i am combing our sites. See as there are thousands of pages, quick searches, friendly dashboards, and numerous tools and customizing to help direct editors to make improvements and address fixes.
  • Allows you to take a deep dive into how users are engaging with the website.
  • You can create custom goals and dashboards
  • You can also generate reports on all the metrics you desire.
  • All the tabs and options can feel overwhelming sometimes
  • There is a scale to climb as far as learning what all the lingo means. This is needed to understand the data and how to improve it - though they do define many terms
It may be tough to find other analytical tools for web outside of Google Analytics that will have you covered as far as full insight to the performance of your website. Our organizations setup includes many users and multiple instances per each country. So definitely for a large organization, you will want to have GA setup and running.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to monitor website traffic. We use it on all pages of the website.
  • Great Reports
  • Easy to Use Dashboards
  • Good community resources
  • More dimensions
  • More than just secondary dimension - third dimention would be great
  • More instructions
It's great for all websites big and small. Although when a website has traffic in the millions it can be quite slow.
Danilo Roberto Zerón | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics provides powerful, real-time & data-driven insights pertaining to user activity on-site (i.e. or any active website properties). By collecting & regularly assessing user activity via Google Analytics, organizations and businesses are granted visibility into critical performance metrics allowing for optimization opportunities to be identified in the following categories: user experience, user engagement, conversion rate optimization, SEO, SEM, E-Commerce, and more.
  • Source-Level Data Collection.
  • Highly Granular Data Visualization.
  • Customized Conversion Tracking & Goal Creation.
  • Online Audience Development & Segmentation.
  • Software Connectivity Limitations (e.g. Google Data Studio).
  • Customer Support Availability.
  • User Training Resources.
Google Analytics is well-suited for all organizations who are utilizing a website, or any active web-property including social media accounts, e-commerce sites, and search engine results page listings. Any organization that is generating either organic and/or paid traffic, especially across multiple sources/mediums/channels, should be utilizing the completely free Google Analytics tool to gain greater data-driven, real-time insights about user activity, user engagement, user experience, and more on-site.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it internally for our own site as well as for nearly all of our clients. It helps us and our clients better understand how their audience is using their website, and from that we are able to make decisions and recommendations on how to optimize their site to better help with their business goals.
  • Easy setup.
  • Good overview of what's happening on your website.
  • Ability to dive deeper into stats, for those who are interested.
  • Ability to set up additional custom tracking, for those who are interested.
  • Some reports are hard to pull.
  • It's hard to switch the owner of the account (e.g. if someone else set up the account who is no longer around).
  • When you export a PDF of a report, it doesn't look great.
Every website should have Google Analytics installed. Even if you're not ready to use it, it can at least start capturing data. Then when you're ready, you'll have plenty of data to dive into. Even if you're only mildly interested in your website's performance, there are plenty of stats in Google Analytics you'll find useful. I find it a little trickier for mobile apps (between Google Analytics for mobile apps and Firebase, I'm still not completely sure which one to be using).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Google Analytics to track marketing performance and website health data for all of our clients. Google Analytics has been instrumental in ensuring that every department from PR to media to SEO can all track their conversions and provide a real ROI to our clients. Google Analytics is the first stop for almost every question we have.
  • Event Tracking
  • Multi-Touch Attribution
  • Source / Medium Tracking
  • UI is difficult
  • Event Tracking is done with other tool
  • Limited viewability of multiple data slices at once
  • Sampling of larger data sizes
Google Analytics is best suited for companies that want to understand a deeper level of where conversions are coming from and the audience demographics behind it. However, GA can have an early ceiling for questions that require exporting and joining data sets that should be possible within the platform. Overall, it is a great platform but requires custom work to get its full potential.
Michael Weissberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Analytics to determine what pages users are looking at, a rough estimation of conversion rate by channel, source, and paid and organic media, and generally determine how well our website is performing. While it's imperfect due to strict tracking regulations that we abide by, it gives us some good directionally accurate information to determine the best course forward.
  • Provides anonymized traffic data - where people come from
  • With proper implementation, shows the best source for converting users
  • Shows the time on site, time on page, and bounce rate, to determine the value of pages and content
  • Shows user flow - what's the path users are taking around your website?
  • Shows where users are dropping off
  • It would be helpful to track individual user paths around the site - presently, there's sampling, aggregates, and averages
  • Without a paid subscription, sampling is used, so you may only get a mostly accurate view of your website data
  • Doesn't play particularly well with GDPR, meaning users have to specifically opt in for tracking
Google Analytics is the best free program for website data, hands down. It's easily installed and integrates well with most consumer-friendly content management systems. So if you're looking to know general stats about your website : how many visitors, where they came from, where the users are coming from that do what you want them to do, this is a pretty good place to start. It also, of course, integrates well with other Google products - like Ads, Tag Manager, Survey, Optimize, and plenty of other things. So if you'd like to, for example, see how many people clicked on a button, implementing Tag Manager is usually as easy, then a few short steps later, you can see all your desired information directly in Google Analytics. With the new GA4, there's some great cross-user tracking, as well, so you can more easily see users moving between desktop, mobile, tablet, and an app. Google Analytics is also useful for seeing the physical location of different sources of traffic - so you can get a good idea if that media placement you went with (or anything else, for that matter) is actually driving relevant, converting traffic that's doing what you want them to do and sticking around on your site.

It is not good for tracking indivdual user paths or data - it's strictly anonymized and sampled.
Ethan Galowitz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use GA to track visits to our app and understand which pages are being accessed. We also connect the results to Amazon QuickSight data to better understand user behavior. Primarily, we use GA to track page views, certain events (although that hasn't been as successful) and number of users accessing who do not log in.
The data is used by Product (understand usage) and Customer Success (report on usage to clients).
The problem I use GA for is that I don't always have access to my users so it is helpful to see where in the app they are going. Beyond that, I feel we're missing a lot of the value to segment our users and understand behavior. I occasionally use the data to make a point/argument to support my decision.
  • Track usage for users who are not signed in.
  • Create visualizations of the data that are easy to manipulate and consume.
  • Access your data cheaply and without too much management/overhead.
  • It can be difficult to create the segment I'm looking for.
  • I don't always trust that the data is telling me what I think it is. Sometimes unsure how the data is being calculated or what exactly I'm looking at.
  • I know there are a ton of things I'm missing! Help me discover the features I need :)
GA is well suited for understanding high level info about what users are coming to your site. It infers demographic information so you can actually get a sense of what your traffic looks like outside of the data you explicitly collect. It also creates visualizations and makes it very easy to manipulate them and adjust what data feeds in.

GA is less good (in my experience) for understanding user behavior because I have no ability to set complex queries to get different things. It also appears to work entirely based on front end activity so you can track what a user does, but not always the action they've taken (e.g., you don't necessarily know the current state, just the history of actions).
Anne Theriault | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is used by our organization to track website traffic, age-specific interests and to track how long people remain on our sites. We use Google Analytics to address problems such as visitor retention and how they arrived on our site.
  • Provides worldwide stats including retention time and bounce rate.
  • It's a secure tool.
  • Great indicator for website performance.
  • Can be overwhelming for a beginner.
  • Customer support is nearly absent.
  • Conversions can be difficult to set up.
Google Analytics is well suited for smaller companies. Its ability to track traffic, interests, retention rate, and bounce time gives you a somewhat clear indication of how your website is doing. Google Analytics is less appropriate for beginners and larger companies who need in-depth training with technical knowledge.
Ryan Sparks | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is used on a team-specific basis rather than universally in our organization. The business problem [it] addresses is how to monitor how our applications are being used by our customers. We wanted to see clicks, page loads, and some feedback from our users and Google Analytics has helped us achieve that.
  • Website visitor count monitoring
  • Tracking user clicks
  • Tracking user demographics
  • Performance monitoring
  • Long term tracking
  • Website behavior tracking
Google Analytics is perfectly suited if you're wanting to track site usage on a visit-by-visit basis. It will easily show what items are clicked most on your site, as well as from what part of the country your users are from. A scenario where it may be less appropriate is if you're wanting to monitor website performance or long-term tracking.
Sarah Hoffman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is one of the most sophisticated reporting tools on the market and the best part is that it's free. Our agency actively managers Google Ad campaigns for our clients (Search, Display, and YouTube TrueView), and as we build websites, we always install Google Analytics to start collecting data, which ultimately improves our campaigns. Google Analytics is seamless to install and integrates into our CRM. We're able to view our goal funnels, segment audiences, understand behavior flow, analytics site traffic, track events, and ultimately report on conversions. Conversion tracking reporting is a very powerful way to show ROI on ad spend (ROAS) and Google Ads conversion tracking through Google Analytics and Google Tag Manager helps us understand and improve our paid campaigns.
  • User Management (permissions are safe and secure across teams)
  • Real-Time Data (reporting is live and provides rich insights to site activity)
  • Custom UTM Parameters (ability to track and segment paid campaigns from Google Ads and Facebook Ads)
  • Conversion Tracking (easy to setup and analyze results)
  • Custom Views (customize the dashboard to your preference)
  • Multiple Properties (able to add more than one property to an account)
  • Facebook Ads Reporting (ability to segment by ad set and ad creative without the need for a custom UTM)
  • Better Google Data Studio templates for social media and conversion tracking
  • Better training tools and resources for beginners
  • Easier implementation with Google Tag Manager (no need for multiple code snippets)
Google Analytics is suited for
  • Advanced marketers who have experience running both paid and organic advertising campaigns
  • Web developers and strategists who need rich insights of website user behavior and activity
  • UX & UI professionals to improve website navigation and custom tracking
Not Suited for
  • Entry-level marketing beginners (take courses and learn use-cases for Google Analytics before diving in headfirst because it can be very overwhelming
  • Not a 100% reliable source of social media conversion tracking. Use Facebook Ads Manager for reporting instead.
  • Be careful not to install tracking pixels more than once if you're using e-commerce in order to avoid the pixel double-firing resulting in inaccurate reporting
Score 10 out of 10
Vetted Review
Verified User
Our marketing team relies on Google Analytics to measure activity on the Hibu Blog. Being able to see where our traffic is coming from and understanding how visitors engage with our blog content has been invaluable when it comes to planning, reviewing and optimizing our content strategy, and working toward future content and engagement plans.
  • GA makes it very simple to see what content on our blog is being viewed, and how users are finding it.
  • Being able to share access with internal and external partners makes getting someone outside our department "up to speed" much easier.
  • Comparing current data to other date ranges is incredibly simple to apply and visualize.
  • More on-screen tips would be nice (though it's hard to implement those without being intrusive).
GA has helped us get a better sense of what sources are driving traffic to our company blog — and what those visitors do when they arrive on the site (from time per post to navigation patterns to bounce rate).
Shashank Pathak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I have used Google Analytics for many of my clients' website traffic and customer behaviour. In our organization we are using Google Analytics for Google Ads statistics and it is also getting testing data to improve the ads for better results, reaching the targeted audience and best results for our clients.
  • It is a free and secure tool.
  • Easily understood by beginners.
  • Track many websites in a single dashboard.
  • Other Google products connectivity is very easy.
  • Placement on website is also very easy.
  • Missing some detailed tracking that Adobe Analytics has.
  • Event tracking is not easier.
  • Actual data is reflected in 2-3 days.
Google Analytics is best suited in a scenario where simple website traffic stats are required. But it is not suited for deep funnels and deep study of customer behaviour and complicated goal and event tracking, these are the main limitations of Google Analytics. But if you want to satisfy your clients without spending any extra cost it is very useful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Best tool to analyze your website!
  • I think Google Analytics is one of the most useful tools that Google has provided us for reporting. Thanks to Google Analytics, we are able to recognize and act on our web site. Google Analytics provides us information about potential customers' visits and more detailed information about how we can reach new customers.
  • Tells us how often is the website is visited
  • Tells us where users are located
  • Tells us which pages are receiving more clicks
  • Tells us on what page users spend more time
  • Tells us what is the average time a user spends on our website
  • Tells us what are the actions that user takes on our website
  • Tells us whether the user is entering our website by using a mobile phone or a desktop computer
  • Time is very important for our website's potential visitors. It indicates whether the visitor has arrived by mistake or to inspect your website. It also shows how much time they spent on your page or product in detailed reports. This shows how much visitors are interested in which products you have. So, by moving the most visited product to the forefront, you can provide more indexing of Google Search engines and reach new potential customers. You can get information about which product results in higher rates by adding keywords to the product details.
  • It takes time to get used to the integration. Documentation is good but still, it should get better.
I am using Google Analytics for my personal websites. According to my experience, Google Analytics is the best and most professional tool to analyze your website traffic. I can easily see the number of queries, which keywords people are using, and how they can find my website pages. I can easily check on which search page my website is appearing. I have added a sitemap of my websites in Google Analytics, so my pages index quickly in the Google search engine. Whenever I add a new page or a new post or a new product on my website, I use the feature called (Fetch as Google) in Google Analytics. So my page, post, or product appears in the search engine within two to five minutes. Sometimes I also remove pages from my website, and then I also remove the page from my Google Analytics account, so the 404 error doesn't appear. So overall my experience with Google Analytics is really incredible and fabulous. The search engine optimization of my websites has been improved, and I can include or publish the data on my website according to the users' requirements.
Denis Mutsky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Google Analytics is used daily by various departments of our company. Overall, Google Analytics is one of the best web if not the best web analytics tool out there on the market. It provides users with valuable data insights when it comes to measuring the overall performance of the website, specific landing pages, and behaviour of website visitors.
  • The most powerful web site analytics with alot of useful data
  • Easy integration with third party platforms e.g. Facebook and Google Ads
  • Very difficult to catch up with new features and updates
  • Lack of end user support
Whether you running a website for a minimal web presence or you're an e-commerce business relying heavily on the Internet as your primary sales channel Google Analytics will provide you all (or almost all) necessary tools and reports to analyze website performance and improve as necessary with the purpose to provide a better user experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is used by our organization to track application statistics like the number of users accessing. Several times particular events have happened, the amount of time users is spending on the application views, to create customization dashboards using various charts like a pie chart and bar charts, and finally to generate reports.
  • Ability to create customization dashboards to tracks the application statistics based on various metrics like number of users, number of events, number of page views, filter based on geography.
  • Ability to generate the custom reports based on the filtered time frame for various categories such as the number of button clicks, search terms, top events, and application pages.
  • UI for google analytics can be improved a lot better; also, more customizable charts can be given as an option for data visualization.
  • For tracking the real-time data, the current delay is 30 minutes. This delay can be minimized.
Google Analytics is suitable for small as well as large scale applications. It's beneficial to get high-level insights about the application. But if the application is having a lot of analytics data to be analyzed and more insights to be driven, I would use some R or SAS tool.
Chris Elliott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Multiple departments across our organization use Google Analytics, though my team (Marketing) uses it most frequently. On our side of things, Google Analytics allows us to see how the marketing site is performing and how it may need to be optimized. Other teams have actually connected Google Analytics to our web-based product to get additional insights.
  • Google Analytics has the most powerful platform for gaining insights on website performance.
  • Google Analytics is integrated with the Google Ads platform.
  • Google Analytics is continually updating with new features and designs.
  • I like that Google Analytics is continually updating, but sometimes I get lost in the new UI or navigation.
  • It seems like there's just too much going on. It's powerful, but does anyone actually use ALL these features?
  • I wish Google Analytics had a built-in URL builder for campaign tracking.
Google Analytics is well-suited to anyone or any team that 1) has a web presence with associated business objectives and 2) has some amount of time to use the software on a regular basis—even one hour per week. It's difficult to jump in to Google Analytics periodically, but regular use will maximize ROI.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Google Analytics on our eCommerce website to spot not only what current pages on our site are trending, but also to see the visitors origins so we can increase advertising on those social media platforms. Additionally, we use google analytics to monitor the success of different advertising campaigns to determine which are most viable for further investment without stretching our advertising budget too thin. This allows us to better focus our limited advertising budget while still conducting some basic A/B testing on our audience.
  • Monitoring website referrals.
  • Extensive data analysis capabilities.
  • Improved eCommerce integration for more detailed data reporting.
  • Useful Demographic information on your website's audience.
  • Helpful AI system to spot data-reporting problems, and trends.
  • Well designed mobile application.
  • Overly complex report lists (way too many reports for most users. A "basic" or simplified model would be more useful to new users).
  • Incomplete social media referral data (Youtube and Facebook for example only list top domain, no additional information provided).
  • Referral spam and fake traffic have become a major issue (fake referrals injected into analytics data, requiring users to filter out this junk data).
  • Less accurate recently with more people blocking tracking software like Analytics.
For a small business owner or blogger looking to get a better understanding of visitors to their website. It will give you a sense of where visitors are coming from, what they do on your site, and how long they spend doing it before leaving. This information can be extremely useful in planning the next moves for your business or brand.

In reality, it's a great product for almost every website owner, although I admit the system has gotten more verbose and complicated over the years. Less technologically inclined people might need to take a few courses or watch some tutorials before digging into the system.
Chike Igwegbe | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We can literally track everything that happens on our website, from where the visitor originated from, the product they viewed, the product they purchased, everything!! We are able to track our customers, see the products they are interacting with; see our total sales over a period of time and all of this for free!!!
  • We can track the total purchases customers make on our website
  • We can track the origins from which our customers originate from
  • We can create goals and execute marketing campaigns
  • New features are being rolled out almost daily and it is very hard to catch up.
  • Integration of codes can be somewhat cumbersome if you are not a developer.
  • Would like to see real-time data showing what pages our customers are accessing etc.
If you need to access raw data on how your website functions and see how customers interact with your services or products then Google Analytics is the right choice and guess what? It is free!! As per where it is less appropriate, I don't think there is any [scenario] , as long as you own a website and want to access data then you need it.
Brandon Mitchell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a marketing agency, we use Google Analytics as a secondary point of reference against our primary analytics provider, Adobe Analytics. We use it for select accounts by request, but we also use it so we can have conversions tracking in our paid search efforts in Google. It basically allows us to use specific bidding strategies based on conversions and is a free, relatively easy way to do so.
  • Easy to use and set-up.
  • Free platform.
  • Ties directly into words and Google tag manager.
  • Relatively easy to navigate - Great UI.
  • No real issues - Great platform.
Google Analytics is pretty much essential. This seems to be the Golden standard of tracking for most of our clients.
Kenny Madison | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics was used to give our clients the data they needed on the effectiveness of their websites. It would give us the data we needed to tweak campaigns and allow A/B split testing. We used it not just with our SEO efforts, but with PPC and a bit of basic design work as well.
  • Granular data. Analytics can pinpoint at what time, where, and who exactly was looking at your website.
  • Options. Analytics can help you create any time of data report you want.
  • Deployment. The code is easy to implement on the backend of any WordPress website.
  • It's not user-friendly. Any beginning user will be daunted by the lines, graphs, and amount of numbers it provides.
  • You can make the data spit out any result you want. For hucksters, this is great. The baseline for success can constantly be adjusted because there are so many options.
  • Opaque reporting. While you can get very granular reporting, keyword data is almost completely dried up.
It's the industry standard. I used other tools to help provide keyword data, but if you need to know traffic coming into your site on a budget, Analytics is your answer. This is a killer app for start-ups, but don't expect anyone to hold your hand to teach you how to use it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's being used by the marketing team especially digital marketing professionals to get all metrics on traffic for our organization website. It's very useful (and free as well until reaching millions in traffic) to analyze overall website performance in all the digital marketing channels. As its a product of Google, I feel the data is accurate and trustworthy.
  • Custom segmentation.
  • Data visualization.
  • Identify the best and worst-performing pages.
  • Ecommerce features.
  • It's a bit hard to identify the middle part of the visitors' journey.
I would recommend Google Analytics to all the business owners who would like to run their business digitally, E-commerce startups (Giants should purchase GA Premium which is the cost of $150K/Year), all digital marketing professionals and people who take care of conversions for online businesses.
Mehdi Aherraki | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We offer web and digital services to our clients so Google analytics is at the center of our offering it provides us with the necessary data for tracking on our websites and our client's website for a more effective SEO strategy development and also as part of our digital advertising campaigns.
  • It offers a clear and effective way to determine conversion rates for our websites and those of our clients.
  • Tracking of social media ROI (different campaigns all in one single dashboard).
  • Content Performance Analysis for a good SEO strategy building.
  • Tracking and organization of data by devices.
  • The feel of the platform can be overwhelming at first sight and the learning curve can be hard for a new user.
  • Absence of clear support.
  • Big price tag to move from the freemium GA to the premium service.
  • Absence of color customization for the platform (it can look more beautiful than this).
  1. Freemium and easy to start using it right away.
  2. Good determination conversion rate that helps develop a better marketing activities and campaigns.
  3. Social media tracking all in one place.
  4. Helps determine the monetary value of conversions for social media which is very helpful while working on campaigns.
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