Getting Google Analytics to Perform for Your Business
- Charts and graphs are good in GA. You can load your presentation or report with hard numbers and nice charts. BUT, this is also the problem with GA, there are so many charts and graphics, and they look so good, you sometimes forget you have to actually analyse them and make actionable suggestions for improvement.
- The basic numbers from 50,000 down to granular analysis are all available in GA.
- You can build very sophisticated dashboards, lead funnels, and eCommerce reports inside GA. The learning curve for these types of uses are high, but free and extremely valuable.
- Connecting AdWords, AdSence and your eCommerce wins to GA, gives you a massive overview of your digital business.
Cons
- Don't rely too much on the top-level dashboards. They are nice and broad, but often don't give you much to go on for building recommendations.
- The eCommerce connection between GA and your shopping process is not always accurate and may take several tries to get it working. Just reporting the presentation of a Receipt page does not really equal a definitive sale.
- The depth of the rabbit hole in GA is amazing. You can spend hours, days, weeks, building tools and maps and strategies, and still miss the actionable goals. Don't be mesmerized by the charts and graphs either. Dig into the WIN for your client, and focus all your efforts there.