Google Data Studio Reviews

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107 Ratings
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Score 8.3 out of 100

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Rajat Khatri | TrustRadius Reviewer
May 06, 2020

Google Data Studio

Score 9 out of 10
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Support Rating

9
As and when there was any issue with the product, Google and supporting teams were ready to provide support and listen and work on the features required in this product
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Anonymous | TrustRadius Reviewer
March 02, 2020

Marketing Analytics Dashboard Wizard

Score 7 out of 10
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Support Rating

5
I rated the overall support for Google Data Studio a five because it offers limited real-time chat of phone support. The best resource available to get analyst questions on Google Data Studio reporting and integration capabilities answered, is an online Google support portal with text and video tutorials: https://support.google.com/datastudio. But the analyst needs to know the correct keyword(s) to find accurate answers to his or her technical questions. Or be in the correct category of questions: Connect, Visualize, Share or Manage. So, the existing self-help portal works fine to answer basic questions on metrics, dimensions, how to integrate a data source, or how to create a custom report. It doesn't do a great job of answering advanced questions on why data doesn't match between Data Studio and Google Analytics. Why data is not showing up even though the dashboard sources have been refreshed, or how to create a custom Google Sheets to auto-update dashboard every month.
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Jordan Comstock | TrustRadius Reviewer
November 19, 2019

Google Data Studio is 👌

Score 7 out of 10
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Support Rating

6
I give it a lower support rating because it seems like our Dev team hasn't gotten the support they need to set up our database to connect. Seems like we hit a roadblock and the project got put on pause for dev. That sucks for me because it is harder to get the dev team to focus on it if they don't get the help they need to set it up.
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Anonymous | TrustRadius Reviewer
November 05, 2019

Google Data Studio Review

Score 10 out of 10
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Support Rating

7
Google does not have the best help line or support system. It can be difficult to get help, get on the line, have issues be resolved or get in contact with a real human being at all.
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Anonymous | TrustRadius Reviewer
September 14, 2019

Good challenger for Tableau

Score 5 out of 10
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Support Rating

9
Google Data Studio is supported in the same way its other products are supported. In practice we have hardly needed support from Google because the products are so easy to use. The help available online is very useful and meets our needs. Long-term hopefully the user community will continue to grow, which will be even better for support.
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Feature Scorecard Summary

Pixel Perfect reports (20)
7.7
Customizable dashboards (31)
8.6
Report Formatting Templates (31)
7.9
Drill-down analysis (25)
7.6
Formatting capabilities (29)
7.7
Integration with R or other statistical packages (14)
7.2
Report sharing and collaboration (32)
9.1
Publish to Web (27)
8.8
Publish to PDF (25)
8.2
Report Versioning (18)
7.6
Report Delivery Scheduling (19)
8.3
Delivery to Remote Servers (10)
7.8
Pre-built visualization formats (heatmaps, scatter plots etc.) (31)
7.7
Location Analytics / Geographic Visualization (28)
7.8
Predictive Analytics (13)
6.7

About Google Data Studio

Google Data Studio is a data visualization platform that transforms data into meaningful presentations and dashboards with customized reporting tools.

Google Data Studio Technical Details

Operating Systems: Unspecified
Mobile Application:No