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TrustRadius
Google Pay

Google Pay
Formerly Google Wallet

Overview

What is Google Pay?

Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.

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Recent Reviews

No buyer protection

1 out of 10
September 30, 2021
Google pay is very convenient but do not be fooled, it certainly is not an alternative to PayPal. It is simply a payment gateway and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Google Pay?

Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Google Pay?

Google Pay Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(80)

Attribute Ratings

Reviews

(1-21 of 21)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I utilized the Google Pay app to make contactless payments within physical shops and businesses for a while. The registration and the credit cards addition processes were very simple, and I could also utilize the app for my bus and train tickets. But from my experience both in Italy and France, only two or three shops accepted payment via Google Pay.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Google Pay within our organization at our point of sale systems. We use the software for 2 POS systems in a retail environment. Having the Google Pay payment option provides a faster and more secure handsfree payment alternative for our customers to use rather than a traditional credit or debit card transaction.
September 30, 2021

No buyer protection

Score 1 out of 10
Vetted Review
Verified User
Google pay is very convenient but do not be fooled, it certainly is not an alternative to PayPal. It is simply a payment gateway and offers no payment protection at all. It is a little better than handing over cash for a purchase. If you run into problems you are immediately fobbed off to your bank or credit card provider. This is not made clear enough. I think the limitations of Google Pay need to be made clearer so people can make informed decisions about the risks of using GooglePay.
June 21, 2021

Google Pays Off

Courtney Birnbaum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Pay shines in how simple it is to use to complete purchases. Because it saves a customer's information for ready access when they're checking out, customers should be more likely to stick around to complete their purchases. Using Google Pay with our publications store allows customers to check out more smoothly and, I believe, to have fewer abandoned carts.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Keeping track of contracts and budgets is not easy for anyone, especially for any nonprofit organization. Google Pay (formerly known as Google Wallet) really helps to streamline online payments for your financial operations department. It's easy enough to use the platform that team members can be cross-trained on the system fairly quickly.
Arush Soel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for managing our money transfers and also this payment gateway has been configured in our internal and external company web applications. Our organization uses it as a reimbursement system to manage and transfer funds for the users configured in our active directory. In our logistics application, this gateway is the primary means for funds management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is used personally by me as well as other members of my organization to maintain all the credits and debits. The user interface is quite intuitive. In India, this application works with UPI as well. You can add multiple bank accounts to make payments. You can also check your bank balance regularly. We also use it in our management to send small to middle-range payments to employees.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Pay lets us accept Google payments on our website. This is something we have set up along with additional payment processors so that we can accept money from anywhere. It has helped us open our products to a wide variety of people and make paying easier.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am personally using Google Pay (formerly Google Wallet) as a daily driver to make all the payments for household activities like electricity, water, broadband, and landline bills. It has covered almost all the popular private and government vendors in my area. One can directly make the payments using bank account as well as UPI.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used Google Pay for both personal and business reasons. It is very easy to use and the mobile app is not overcomplicated. When working at an early-stage startup, apps like Google Pay are very useful to complete transactions painlessly. We used it for our entire team for a period of time and it worked very well for all transactions.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My organization’s employees use Google Pay to make intra-employee payments for reimbursement under certain circumstances (ie, group lunches, coffees, happy hours, etc). This is done for ease of ordering where one employee can put down a credit card and others can reimburse the pay or simply via Google Pay. Also, there are occasions when one employee foots the bill for something special like a baby shower cake/presents, and others again reimburse via Google Pay. This is again done for purposes of streamlining payments—one employee can front the costs, and will be electronically reimbursed by others.
Jon Walka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Today I used Google Pay for quick and easy payments. I have a card on file and I do not have to worry about carrying any additional credit cards around or a wallet sometimes. It also makes expenses very easy as it keeps a full list of all purchases. That can easily be pushed over to the expense app.
Score 8 out of 10
Vetted Review
Verified User
Google pay is very good app for online payments. It can be used to recharge your mobiles, pay bills, donate to specific accounts, send money to bank directly to other bank account using their mobile number, if they have a UPI ID, or else using their account number. It has been used across the whole organization to manage payments. I've faced many situations by failing the payment because of the bank server issue. But the same bank server work on other payment app at that same time without any issue. Google Pay will not notify us if the bank server is busy before getting into the payment process. This will cause to debit the money from the sending account and not credit to receiving account. Then the app will notify us with message that the money will be return within 5-7 or something business days. It's sure that we'll get the money back if the payment process failed. But what we will do if we don't have another money to do the payment and the money we had stuck in this process!!!
Ajay S Insan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Every single person is using Google Pay for payments to anyone through UPI id to bank accounts, UPI id, and wallets, etc. Google Pay is a very simple and secure app to use for payments. It quickly transfers money to others even within seconds.
February 04, 2021

Google Pay Review

Score 1 out of 10
Vetted Review
Verified User
I need to transfer more than $5000/week and have been doing this for years with GooglePay. Now with the “upgrade” I can no longer do this. Stupid business decision and poor customer service from GooglePay
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is being used only by me. It is not set up to be used by the whole organization or any department within. I use it personally outside the company. It is a very secure payment method. We need not provide the credit card information to the seller, rather save the information in the Google pay set up. The seller will not be able to see our card information.
July 18, 2017

Better than PayPal?

Heidi M. Garrido | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My business uses Google Wallet sometimes, to collect payments from clients. It is used all across the organization. It addresses the issue of how to get a payment - and fast - and it also provides an alternative to other formats, like PayPal or running credit cards with a machine.
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