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Google Search Appliance (discontinued)

Google Search Appliance (discontinued)

Overview

What is Google Search Appliance (discontinued)?

The Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options.

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Recent Reviews

Highly recommend!

7 out of 10
April 23, 2020
Incentivized
We use it for basic company search functionality. Typically used across the whole organization, even internationally. No known business …
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Pricing

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What is Google Search Appliance (discontinued)?

The Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Azure Cognitive Search?

Azure AI Search (formerly Azure Cognitive Search) is enterprise search as a service, from Microsoft.

What is Guru?

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and…

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Product Details

What is Google Search Appliance (discontinued)?

Google Search Appliance (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(18)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
April 23, 2020

Highly recommend!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for basic company search functionality. Typically used across the whole organization, even internationally. No known business problems yet.
  • Homes in on key searches.
  • Immediate response.
  • Simple UI, very user-friendly.
  • No feedback.
Good for when you don't know exactly where to look, but you know relevant keywords that can be used to search.
  • Positive impact: saves time.
  • Positive impact: less frustration because ease of use.
Google search has always been superior. No other search engine application can even come close.
Neutral rating because I've never needed support.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We have used the Google Search Appliance to index and serve search results for multiple related properties. We allow it to crawl a marketing site and a repository of online product support content. Content from both sources may or may not appear in different search results, depending on the use case. Sometimes it's appropriate to serve results from a wider array of content, sometimes it isn't. In this respect, it has been helpful to segment/filter the results that surface as appropriate, using a single tool.
  • The GSA is able to organize collections of content in many different permutations, based on your needs.
  • The logs of searches and served results can offer insights into what visitors/customers are seeking, and whether they're finding what they need.
  • Default front-ends are relatively easy to set up - if they meet your needs.
  • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
  • The administrator interface is far from easy to use.
  • There is a significant learning curve for new users.
The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
  • The GSA was not cheap. At all.
  • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
  • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
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