Skip to main content
TrustRadius
GoSquared

GoSquared

Overview

What is GoSquared?

GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance.…

Read more
Recent Reviews

TrustRadius Insights

GoSquared is a versatile analytics tool that offers a range of use cases for various users. Representatives of an energy trading portal …
Continue reading
TrustRadius Insights
TrustRadius Insights

GoSquared Review

6 out of 10
May 30, 2014
I used GoSquared as part of a test of analytics software packages, and trialled it on one of my websites. At the time, it offered some …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing

GoSquared Free - Access to the Now and Trends realtime web analytics dashboard.

$0

Cloud
Per Month [Unlimited Users]

GoSquared Analytics - Everything included in free plus premium analytics features.

$29

Cloud
Per Month [Unlimited Users]

GoSquared Suite - The most popular GoSquared plan, full access to our real time analytics dashboards, intelligent live chat and customer data hub.

$79

Cloud
Month [Unlimited Users]

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.gosquared.com/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is GoSquared?

GoSquared combines real-time web analytics with a customer data hub, intelligent live chat, and marketing automation. The all-in-one platform aims to help online businesses grow.

– Analytics: traffic sources, campaign tracking, new visits %
– Live Chat: targeted messaging, lead capture, shared team inbox
– Customer Data Hub: automatic lead enrichment, company info, user segmentation and marketing automation

GoSquared Features

Additional Features

  • Supported: Real-Time Analytics
  • Supported: Live Chat
  • Supported: Cutomer Data Hub
  • Supported: API
  • Supported: Email Reports
  • Supported: Third Party Integrations

GoSquared Screenshots

Screenshot of Now Dashboard. What's happening on your website right now – in real timeScreenshot of Trends Dashboard. The simple, curated real time analytics reporting dashboard.Screenshot of GoSquared Profiles. A true view of all of your leads browsing behaviour, from the moment they landed on your website.Screenshot of GoSquared Customer Data Hub. Segment your leads based on their web behaviour and trigger real time marketing automation.Screenshot of GoSquared. Capture more leads and communicate with site visitors with intelligent live chat.

GoSquared Videos

Introduction to GoSquared Live Chat
What is GoSquared

GoSquared Integrations

GoSquared Competitors

GoSquared Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish

Frequently Asked Questions

GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance. The Trends App displays historical, trends and comparison analysis on real-time data. You don't have to wait 4 - 24 hours in order to compare todays current performance against last years. The Ecommerce App displays the same freshness of data and allows the user to easily filter products by transactions, revenue and quantity. GoSquared also features a RESTful API for developers to build their own analytics tools. It is the same API that powers GoSquared and there is additional data that isn't found in the dashboards.

Zendesk Suite, Mixpanel, and Lucky Orange are common alternatives for GoSquared.

The most common users of GoSquared are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GoSquared is a versatile analytics tool that offers a range of use cases for various users. Representatives of an energy trading portal have found immense value in using GoSquared to connect and track customers, enabling them to provide better and faster service based on customer interests. In addition, users who have tested GoSquared as part of analytics software packages have praised its real-time visitor views, highlighting that these insights are not available in Google Analytics. Moreover, customers who switched from a competitor to GoSquared now rely on it daily to effectively organize and decode their data.

GoSquared is widely used across hosted sites to monitor user activity, with the Labs Overview feature being particularly helpful for tracking user traffic trends. Some clients are also given access to their GoSquared data and live chat functionality, allowing them to closely follow project launches and track social media performance. Users appreciate the convenience of GoSquared's email reports and visual graphs, which break down traffic by day, week, and month. It has proven especially useful for an online subscription business that leverages it to track user behavior during the signup process and improve the flow based on obtained data.

Individuals also find value in using GoSquared for personal websites and community platforms to track visitors, analyze reader demographics and preferences, as well as identify referral sources. Additionally, organizations benefit from GoSquared's capabilities in web analytics, email campaigns, and live chat across different teams. The real-time monitoring of website visitors provided by GoSquared helps users gain valuable insights into customer behavior, campaign effectiveness, and product attractiveness. Notably, many users appreciate that GoSquared offers live data updates without relying on Google Analytics.

Users of GoSquared commonly recommend the software for its user-friendly features, rapid setup, and accessibility. They find GoSquared to be a useful tool for communication with customers during their shopping experience. Users also appreciate the event tracking function and relevant metrics for marketing strategies. Additionally, users find value in the real-time website traffic information, integration with Mailchimp, and the ability to segment data. The software's strong support and easy reporting on site productivity are also highlighted as positive features by reviewers. Overall, users suggest trying GoSquared for its ease of use, free trial demo, and useful analytics for understanding real-time user behavior.

Attribute Ratings

Reviews

(1-15 of 15)
Companies can't remove reviews or game the system. Here's why
May 30, 2022

Good alternative to Mixpanel, Intercom and the others.

Verified User
Director in Sales
Computer Software Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
1) Maintaining customer relationships - GS just makes it so easy to respond to our users who use our product more from a tactical point of view 2) Onboarding - I think it's more or less an extension of the first point above but GS does make it easy for us to onboard new clients who are sort of beginners.
May 30, 2022

GoSquared - A new way to manage most of your tasks.

AG
Agrim Garg
Associate Product Manager
OLX (Automotive, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is an end-to-end CRM tool that is well suited for an organization to manage its sales and marketing channels. It helps you talk efficiently to the internal as well as external stakeholders, therefore following most of the use-cases organizations have with such tools. There could be additional scenarios wherein the tool could handle messages from the customers and accordingly the verbatim chatbot could be improved and used.
March 18, 2015

Need Real Time Analytics for Your Site? Then GoSquared.

Erdoğan Kürtür | TrustRadius Reviewer
Erdoğan Kürtür
Chief Software Engineer
Volt Enerji ve Bilisim Teknolojileri (Computer Software, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It works best for real time customer relations and monitoring. For historic data use it with another tool. Other than that it is an amazingly easy to use, and to set up tool. Once you start using it, you will never go back.
December 09, 2014

GoSquared Rocks!

Rob Carroll | TrustRadius Reviewer
Rob Carroll
Systems Integration Specialist
Central Power Systems (Logistics and Supply Chain, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I have used it with all my freelance clients because it allows them to see how their websites are doing. Something that before we started using them was hard to do in real time.
September 02, 2014

GoSquared - Accurate Reporting and Attractive Design

Bailey Bliss | TrustRadius Reviewer
Bailey Bliss
Owner
Square 2 Marketing (Consumer Goods, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I think that you need to determine what type of traffic stats are important to your business. GoSquared, while useful, doesn't have the full-on data that's available from Google Analytics. It also does not offer goal tracking like Google Analytics. GoSquared is great for people who want to see the top-level information about their company but are not particularly interested in the smaller details.
May 31, 2014

Track your stats with GoSquared

Hendrik Morkel | TrustRadius Reviewer
Hendrik Morkel
Director in Social Media
Hiking in Finland (Media Production, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I basically always recommend GoSquared to friends and colleagues if they're looking for an Analytics-type software. You get what you pay for and I find GoSquared a lot more usable and user-friendly than competitors. You need to ask yourself if you can pay the small fee for a very good product, or if you take one of the free competitor products.
May 30, 2014

GoSquared - Simple & Fun, but Somewhat Lacking

James Billingham | TrustRadius Reviewer
James Billingham
CTO (Chief Technical Officer)
SenseLabs (Sports, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
For simple websites, or if real-time data is of high importance, I think GoSquared is a good fit. In most more complex cases however, you will want to combine it with a more traditional and complete analytics product. If you're happy to wait a few hours for your data, or you want a lot of more advanced analytics, such as conversion tracking, GoSquared is probably not a great fit.
May 30, 2014

GoSquared Review

Sharon Hurley Hall | TrustRadius Reviewer
Sharon Hurley Hall
Professional blogger, writer, journalist
Sharon Hurley Hall, Writer (Writing and Editing, 1-10 employees)
Score 6 out of 10
Vetted Review
Verified User
Likelihood to Recommend
GoSquared is extremely flexible and provides useful reports. As with any piece of software, it's wise to see how it tracks the particular data you are most interested in, such as mobile or social media views, for example. The ability to set alerts for particular visitor thresholds is also useful. However, there are other analytics packages that offer similar functionality.
Return to navigation