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GoSquared

GoSquared

Overview

What is GoSquared?

GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance.…

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Recent Reviews

TrustRadius Insights

GoSquared is a versatile analytics tool that offers a range of use cases for various users. Representatives of an energy trading portal …
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GoSquared Review

6 out of 10
May 30, 2014
I used GoSquared as part of a test of analytics software packages, and trialled it on one of my websites. At the time, it offered some …
Continue reading
Read all reviews
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Pricing

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GoSquared Free - Access to the Now and Trends realtime web analytics dashboard.

$0

Cloud
Per Month [Unlimited Users]

GoSquared Analytics - Everything included in free plus premium analytics features.

$29

Cloud
Per Month [Unlimited Users]

GoSquared Suite - The most popular GoSquared plan, full access to our real time analytics dashboards, intelligent live chat and customer data hub.

$79

Cloud
Month [Unlimited Users]

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.gosquared.com/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is GoSquared?

GoSquared combines real-time web analytics with a customer data hub, intelligent live chat, and marketing automation. The all-in-one platform aims to help online businesses grow.

– Analytics: traffic sources, campaign tracking, new visits %
– Live Chat: targeted messaging, lead capture, shared team inbox
– Customer Data Hub: automatic lead enrichment, company info, user segmentation and marketing automation

GoSquared Features

Additional Features

  • Supported: Real-Time Analytics
  • Supported: Live Chat
  • Supported: Cutomer Data Hub
  • Supported: API
  • Supported: Email Reports
  • Supported: Third Party Integrations

GoSquared Screenshots

Screenshot of Now Dashboard. What's happening on your website right now – in real timeScreenshot of Trends Dashboard. The simple, curated real time analytics reporting dashboard.Screenshot of GoSquared Profiles. A true view of all of your leads browsing behaviour, from the moment they landed on your website.Screenshot of GoSquared Customer Data Hub. Segment your leads based on their web behaviour and trigger real time marketing automation.Screenshot of GoSquared. Capture more leads and communicate with site visitors with intelligent live chat.

GoSquared Videos

Introduction to GoSquared Live Chat
What is GoSquared

GoSquared Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish

Frequently Asked Questions

GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance. The Trends App displays historical, trends and comparison analysis on real-time data. You don't have to wait 4 - 24 hours in order to compare todays current performance against last years. The Ecommerce App displays the same freshness of data and allows the user to easily filter products by transactions, revenue and quantity. GoSquared also features a RESTful API for developers to build their own analytics tools. It is the same API that powers GoSquared and there is additional data that isn't found in the dashboards.

Zendesk Suite, Mixpanel, and Lucky Orange are common alternatives for GoSquared.

The most common users of GoSquared are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GoSquared is a versatile analytics tool that offers a range of use cases for various users. Representatives of an energy trading portal have found immense value in using GoSquared to connect and track customers, enabling them to provide better and faster service based on customer interests. In addition, users who have tested GoSquared as part of analytics software packages have praised its real-time visitor views, highlighting that these insights are not available in Google Analytics. Moreover, customers who switched from a competitor to GoSquared now rely on it daily to effectively organize and decode their data.

GoSquared is widely used across hosted sites to monitor user activity, with the Labs Overview feature being particularly helpful for tracking user traffic trends. Some clients are also given access to their GoSquared data and live chat functionality, allowing them to closely follow project launches and track social media performance. Users appreciate the convenience of GoSquared's email reports and visual graphs, which break down traffic by day, week, and month. It has proven especially useful for an online subscription business that leverages it to track user behavior during the signup process and improve the flow based on obtained data.

Individuals also find value in using GoSquared for personal websites and community platforms to track visitors, analyze reader demographics and preferences, as well as identify referral sources. Additionally, organizations benefit from GoSquared's capabilities in web analytics, email campaigns, and live chat across different teams. The real-time monitoring of website visitors provided by GoSquared helps users gain valuable insights into customer behavior, campaign effectiveness, and product attractiveness. Notably, many users appreciate that GoSquared offers live data updates without relying on Google Analytics.

Users of GoSquared commonly recommend the software for its user-friendly features, rapid setup, and accessibility. They find GoSquared to be a useful tool for communication with customers during their shopping experience. Users also appreciate the event tracking function and relevant metrics for marketing strategies. Additionally, users find value in the real-time website traffic information, integration with Mailchimp, and the ability to segment data. The software's strong support and easy reporting on site productivity are also highlighted as positive features by reviewers. Overall, users suggest trying GoSquared for its ease of use, free trial demo, and useful analytics for understanding real-time user behavior.

Attribute Ratings

Reviews

(1-2 of 2)
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Erdoğan Kürtür | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
GoSquared is used by our representatives to easily connect and track our customer for our energy trading portal. It allows us to see our customers interest and therefore allows us to provide better and faster service to them. Our system needs to be fast and responsive, so does our analytic system, and GoSquared delivers this by providing real time information.
  • Provides real-time statistics and trends which is invaluable to representative to establish solid connections with our customers
  • Allows us to see current trends and product engagement. Also allows us to compare unique visitor counts with relevant dates.
  • You can go big as you need, and pay as you need with instantly upgradable and affordable plans.
  • Customizable dashboard is a great add-on for representatives to remove screen clutter and have clean information
  • You can always directly communicate with your customers by integrating another component to your site.
  • It would be better if it would have some kind of history, so we can dig further information.
It works best for real time customer relations and monitoring. For historic data use it with another tool. Other than that it is an amazingly easy to use, and to set up tool. Once you start using it, you will never go back.
  • It allows us to see customer interest in real time
  • It increased employer efficiency
  • Piwik,Google Analytics
It is easy, fast and real time. GoSquared does not need a rocket scientist to operate and understand. It shows what is happening on your sites now.
2
We will definitely renew GoSquared since it gives a birds eye view of what is happening on my site, which customers spent how much time on a particular page, and how deep our site engagement goes, and what areas our customers are interested in most.
No
  • Price
  • Product Features
  • Product Usability
The easy to use custom dashboards for real time site analytics was our selling point. Our employees are already dealing with a bunch of tools, need to check mails and orders from our site and engage with customers. They do not need another complicated and bloated software, and we had no time for our development team to build one. After seeing GoSquared there was no user resistance.
Easy to use, check!
Provides realtime information, check!
Easy to integrate to your site, check!
Custom dashboards, check!
  • Implemented in-house
May 30, 2014

GoSquared Review

Sharon Hurley Hall | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
I used GoSquared as part of a test of analytics software packages, and trialled it on one of my websites. At the time, it offered some real time visitor views that were not available in Google Analytics. Since then I have reviewed the software a couple of times more for similar purposes.
  • The live stats view makes it easy to respond instantly to what people are doing on your site, so this is definitely a strong point.
  • The ability to choose the widgets shown in your dashboard to customize the data you see is more intuitive than some other packages.
  • The ability to unlock rewards that give more functionality is an unusual and fun feature.
  • When I originally used GoSquared, I disliked the fact that when you have used up your monthly allocation of page views you can't see new data till the next month (unless you upgrade). This could cause problems in case of a traffic spike. However, this appears to have been addressed.
GoSquared is extremely flexible and provides useful reports. As with any piece of software, it's wise to see how it tracks the particular data you are most interested in, such as mobile or social media views, for example. The ability to set alerts for particular visitor thresholds is also useful. However, there are other analytics packages that offer similar functionality.
  • I don't believe GoSquared has had any impact on my business.
I have used several analytics packages, including Clicky, Piwik and of course, Google Analytics. At the time when I used GoSquared, it had some unique features, but now the others have closed the gap in functionality, especially in allowing users to create widget based dashboards and see real time traffic updates.
Though I have enjoyed using GoSquared, there's a limit to how many packages you can use without slowing your site down. Google Analytics is a must and Clicky has moved into second place for me because of the breadth of features it offers.
  • It's easy to add widgets and configure them.
  • Adding the code to your site is simple.
  • Dashboard output is clear and understandable.
  • I didn't find GoSquared difficult to use.
GoSquared makes it easy to get started, providing everything you need to integrate the code into your site and start seeing and analyzing data.
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