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GoSquared

GoSquared

Overview

What is GoSquared?

GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance.…

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Recent Reviews

TrustRadius Insights

GoSquared is a versatile analytics tool that offers a range of use cases for various users. Representatives of an energy trading portal …
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GoSquared Review

6 out of 10
May 30, 2014
I used GoSquared as part of a test of analytics software packages, and trialled it on one of my websites. At the time, it offered some …
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Pricing

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GoSquared Free - Access to the Now and Trends realtime web analytics dashboard.

$0

Cloud
Per Month [Unlimited Users]

GoSquared Analytics - Everything included in free plus premium analytics features.

$29

Cloud
Per Month [Unlimited Users]

GoSquared Suite - The most popular GoSquared plan, full access to our real time analytics dashboards, intelligent live chat and customer data hub.

$79

Cloud
Month [Unlimited Users]

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.gosquared.com/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is GoSquared?

GoSquared combines real-time web analytics with a customer data hub, intelligent live chat, and marketing automation. The all-in-one platform aims to help online businesses grow.

– Analytics: traffic sources, campaign tracking, new visits %
– Live Chat: targeted messaging, lead capture, shared team inbox
– Customer Data Hub: automatic lead enrichment, company info, user segmentation and marketing automation

GoSquared Features

Additional Features

  • Supported: Real-Time Analytics
  • Supported: Live Chat
  • Supported: Cutomer Data Hub
  • Supported: API
  • Supported: Email Reports
  • Supported: Third Party Integrations

GoSquared Screenshots

Screenshot of Now Dashboard. What's happening on your website right now – in real timeScreenshot of Trends Dashboard. The simple, curated real time analytics reporting dashboard.Screenshot of GoSquared Profiles. A true view of all of your leads browsing behaviour, from the moment they landed on your website.Screenshot of GoSquared Customer Data Hub. Segment your leads based on their web behaviour and trigger real time marketing automation.Screenshot of GoSquared. Capture more leads and communicate with site visitors with intelligent live chat.

GoSquared Videos

Introduction to GoSquared Live Chat
What is GoSquared

GoSquared Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish

Frequently Asked Questions

GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance. The Trends App displays historical, trends and comparison analysis on real-time data. You don't have to wait 4 - 24 hours in order to compare todays current performance against last years. The Ecommerce App displays the same freshness of data and allows the user to easily filter products by transactions, revenue and quantity. GoSquared also features a RESTful API for developers to build their own analytics tools. It is the same API that powers GoSquared and there is additional data that isn't found in the dashboards.

Zendesk Suite, Mixpanel, and Lucky Orange are common alternatives for GoSquared.

The most common users of GoSquared are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GoSquared is a versatile analytics tool that offers a range of use cases for various users. Representatives of an energy trading portal have found immense value in using GoSquared to connect and track customers, enabling them to provide better and faster service based on customer interests. In addition, users who have tested GoSquared as part of analytics software packages have praised its real-time visitor views, highlighting that these insights are not available in Google Analytics. Moreover, customers who switched from a competitor to GoSquared now rely on it daily to effectively organize and decode their data.

GoSquared is widely used across hosted sites to monitor user activity, with the Labs Overview feature being particularly helpful for tracking user traffic trends. Some clients are also given access to their GoSquared data and live chat functionality, allowing them to closely follow project launches and track social media performance. Users appreciate the convenience of GoSquared's email reports and visual graphs, which break down traffic by day, week, and month. It has proven especially useful for an online subscription business that leverages it to track user behavior during the signup process and improve the flow based on obtained data.

Individuals also find value in using GoSquared for personal websites and community platforms to track visitors, analyze reader demographics and preferences, as well as identify referral sources. Additionally, organizations benefit from GoSquared's capabilities in web analytics, email campaigns, and live chat across different teams. The real-time monitoring of website visitors provided by GoSquared helps users gain valuable insights into customer behavior, campaign effectiveness, and product attractiveness. Notably, many users appreciate that GoSquared offers live data updates without relying on Google Analytics.

Users of GoSquared commonly recommend the software for its user-friendly features, rapid setup, and accessibility. They find GoSquared to be a useful tool for communication with customers during their shopping experience. Users also appreciate the event tracking function and relevant metrics for marketing strategies. Additionally, users find value in the real-time website traffic information, integration with Mailchimp, and the ability to segment data. The software's strong support and easy reporting on site productivity are also highlighted as positive features by reviewers. Overall, users suggest trying GoSquared for its ease of use, free trial demo, and useful analytics for understanding real-time user behavior.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
Previously we used a competitor, but always desired more. Once we landed on GoSquared there was no looking back. We along with our clients use GoSquared on a daily basis.
  • Real-time Analytics
  • Quickly and easily view past data
  • Analytics are easy to understand and process.
  • They recently added e-commerce analytics. This is an amazing new feature, but requires a plan upgrade to use it.
  • Better filtering and exporting of past data.
If you want to know who is on your website, what they are doing, and how they got there, all in real-time, then GoSquared is what you need.
  • GoSquared has given us the opportunity to offer more value to our clients. Now, we not only build a beautiful website for them, but then can give them the tools to see how well their website is doing.
  • Gaug.es - Easy to read data, but pretty limited information.
  • Chartbeat - Too expensive for the number of websites we needed to track.
  • Pricing - For everything you get, their pricing is hard to beat.
  • Customer Service - GoSquared's customer service is top notch. Questions are answered quickly and suggestions are taken seriously.
  • Product Momentum - The GoSquared team is always improving the app. They seem to be one step ahead of the competing services.
The GoSquared team has always gone above and beyond to create the best analytics platform and provide top notch.
Score 9 out of 10
Vetted Review
Verified User
GoSquared is regularly used by the two persons who are in charge of website development. This tool is really helping us learn more about our customers: who they are, if they are new visitors, where they are coming from, and how long they stay on our website. We don't need to use Google Analytics to check this information. We have it live!
  • Live update: absolutely necessary to have the correct information just in time.
  • Devices used: more and more mobile devices are used (such as tablets) and this information is really important for us to know how our visitors are surfing on our pages.
  • Engagement: this gives you the information on how long the visitors stays on the site.
  • Campaigns: to live check the campaign's impact.
  • Give the possibility to personalize the report we receive everyday.
  • The eCommerce is a very expensive option. That should be included in the $240 yearly paid subscription. That's already a lot of money.
For small businesses, this solution can be expensive. I would suggest to propose a light version, with less features.
  • Increased visitor understanding : where they are coming from etc..
  • We know live which parts of the website are the most visited pages.
More friendly, clever presentation
We use this tool every day. but the pricing is now different. I am not sure we will follow, if the price is still goes up.
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