GoTo Connect, a beacon in the collaborative cosmos!
GoTo Connect facilitates remote collaboration. This is especially valuable for our company with dispersed teams and adopting remote work …
Starting at $27 per month per user
View PricingOverview
What is GoTo Connect?
GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.
Recent Reviews
How GoTo Connect Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Answering rules (157)8.888%
- Message alerts (159)8.383%
- Directory of employee names (150)8.383%
- Call reports (143)7.878%
Reviewer Pros & Cons
Pricing
Basic
Starting at $27
Cloud
per month per user
Standard
Starting at $32
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.goto.com/pricing/connect?ut…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $27 per month per user
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is GoTo Connect?
The GoTo Connect platform is a cloud-based phone system and customer engagement software to modernize business communications, centralize customer interactions and elevate the customer experience.
GoTo Connect’s platform includes products such as the company's UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with add-ons and integrations with critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.
For over two decades, GoTo has supported companies grow their business by offering:
- A cloud phone system with enterprise-grade features
- AI-powered contact center and customer engagement tools
- A unique visual dial plan editor, softphone functionality and advanced reporting
- 99.999% uptime and 24/7 customer service
GoTo Connect Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Video screen sharing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Additional Features
- Supported: Auto attendants
- Supported: Call forwarding
- Supported: Custom messages
- Supported: Hot desking
- Supported: Number porting
- Supported: Phone number extensions
- Supported: Toll free numbers
- Supported: Virtual fax
- Supported: Virtual voicemail
GoTo Connect Screenshots
GoTo Connect Integrations
GoTo Connect Competitors
GoTo Connect Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
GoTo Connect Downloadables
Frequently Asked Questions
GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.
GoTo Connect starts at $27.
Reviewers rate Multi-level Interactive Voice Response (IVR) highest, with a score of 9.1.
The most common users of GoTo Connect are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(317)Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
December 11, 2023
GoTo Connect offers basic services for smaller users
Yes
The best that I can say is that it works. I have many issues with it. It is not a great interface. I can get what I need done, but, it's not the type of thing I really want to use. I prefer not to use it if I don't have to.
November 30, 2022
Great phone service for a great price
Yes
Yes, and we use the app often. It helps us a great deal when we are working out of the office and still need to be in contact with clients.
November 25, 2022
My Honest Experience with GoTo Connect (Formerly LogMeIn and Jive)..... The real uncut version.
Yes
98% of the time it works perfectly. The issues seem to arise if you don’t have good cell service but ultimately that’s not at the fault of GoTo.
Yes
It is very good compared to the competitors, there are a few things I would like to change like the ring tone is not able to be changed and the texting interface is jittery sometimes. But overall it is a great app and very simple and easy to use.
July 19, 2022
Superior Product
July 18, 2022
Simple, Clean and Supportive
Yes
Yes it does, which is useful for those who conduct work on site and don't always have their laptops with them
July 12, 2022
We're Connected to the Matrix with GoToConnect
Yes
I have yet to use the mobile app however I'm aware they have one.
September 05, 2019
Why settle for less when you can have the BEST!
Score 10 out of 10
Vetted Review
Verified User
Yes
I like the app. The only problem I have with it is that the ring notice doesn't match the timing to unlock my phone so I miss some calls. Honestly I think this is just because I don't have the newest phone.