Reviews (1-25 of 132)
- GTM meetings and trainings are extremely easy to schedule and set-up. With just a few details, you can add a meeting and have a link ready to distribute.
- Once in the meeting or training, controls are intuitive and straightforward. I have had a number of occassions where 1st time presenters have needed to jump in and have managed without issue.
- Integration with mail service calendar is especially helpful. GTM can add all your meetings to your calendar and automatically sends email reminders to presenter and attendees.
- Rarely, we will have a student who has a problem joining the training. Usually this relates to a security setting at their site which interferes with Citrix. This can be problematic if this is holding up the start of a training class. GTM customer service is very responsive and can walk the attendee through the issue, but it does take precious time to resolve. This really isn't a problem on the GTM side, but it is something we experience.
- Once a meeting has begun, settings cannot be adjusted. An example of where this might present a problem is if an attendee requests a toll-free dial-in after the meeting has started.
- 2 years ago I was able to inadvertently schedule 2 trainings on the same account 1 hour apart. When the 2nd training started, it knocked out the 1st training. I learned my lesson quickly on that mistake so I haven't repeated it and since it has been so long ago, the ability to double-book an account may have already been addressed.
my department for internal and client meetings. Especially helpful when sharing presentations or showing how to access something.
- Integrates into G Suite calendar invites - automatically creating a unique meeting ID etc.
- Easily allows for screen/resource sharing
- Simplicity of use - rarely does a user have any issues.
- The user interface is a little dated
- Sometimes people are muted and don't realize it
- The audio hardware detection interface sometimes defaults to odd options (ie external microphone when airpods are being used)
- Webinar recordings
- Webinar reports
- Share screen option for both GTM >W
- Allow multiple users to be on the same account at once, that's the only time our company has experienced issues with GTM/GTW
- Allow organizers to turn off the chat feature
- Provide complimentary tutorials for new users
GoToMeeting is used for phone conference calls and screen sharing with clients. All members at the company use it for strategy sessions, sales calls, kick … kick off calls, and check ins. It helps us share our screens with clients as well as bring many people from multiple locations into call…
- Screen sharing and the ability to switch presenters allows for instant collaboration
- Chat feature helps with technical issues such as poor phone or audio connections.
- Video capability helps meeting participants interact.
- The video sharing capability is slow, and quality varies.
- It would be helpful to have a workspace link similar to the feature on Adobe connect.
- Downloading the software can be time consuming.
online demos and webinars was essential for my company. GoToMeeting’s screen sharing tool helped to make that easy to do.
being used so we can have a bridge between our clients and us. We share our computer screen with our clients so we can give them a demo of our project management … department that runs the demos. It addresses the issue of being able to share computer screens with our clients
countries with different ways of accessing audio. Very well suited when screen share needs to pass from one person to another.
accounts. We often use it when we can not be face to face and use the screen sharing feature quite a bit.
- Sharing screens between users. GTM allows presenters to share their screen or another attendee's screen. A picture is worth a thousand words and when trying to assist clients, being able to show information visually is a great help.
- GoToWebinar panelists. ITI hosts webinars each month and by allowing multiple panelists, our presenter can focus on the actual presentation while other panelists manage questions from attendees. This keeps the webinars running smoothly and ensuring that everyone is remaining engaged.
- Allows for large groups of people from multiple locations to collaborate. ITI works with clients across the globe and when we need to meet with a client that has people in multiple locations, GTM makes it easy. The email invitation provides a simple method for everyone to access the meeting and allow for real-time collaboration without boundaries.
- Support for different devices. We have tried to use GTM with Chromebooks and found that it was not supported. It would be great to have GTM work on all platforms.
- GoToTraining panelist option. ITI tried to use GoToTraining, but it does not allow for panelists and made trying to manage incoming questions from attendees difficult as the presenter had to continually pause in the middle of a presentation.
with other organizations such as customers and suppliers. It allows for screen sharing and also moving meeting locations at the last minute and not having
use to engage with clients globally via video conference, audio, and screen sharing. It effectively addresses the pain around having to conference in multiple
countries and use it for conferencing purposes. We regularly use the screen sharing mode, and set up meetings through it on a weekly basis. [It's] easy
that I've used it. It loads quickly, the call quality is clear, and the screen sharing is awesome. Any issues that have come up when I'm using GoToMeeting
customers. If you need to have a meeting with a few people and want to share screens, give screen control to each other to help collaborate or just to talk, GoToMeeting
- Sharing screen and allowing another participant to take keyboard and mouse controls are the key features we utilized and those work really well.
- Being able to record the sessions so we can review for analysis purposes
- Easy installation process, trusted brand allowed me to set up meetings with many participants without issues.
- The big gap is lack of support for Mac, specifically when you have audio connection difficulty, which happens often, the wizard is PC only. That has been a big pain point I have not found a solution for.
- Some settings do not take effect immediately/not possible to do after the meeting has started. And example will be being able to see the attendee list. If you set up your meeting in one way and want to change this setting, I had mixed success.
When I use the Mac and happen to run into audio connection issues, there is really no way to recover because there is not a connection wizard for Mac. From my experience, the audio issues are unpredictable and unfortunately I have been in a few situations when the only thing I can do is cancel my meeting. Using a PC, in similar situation you can run the connection wizard which resolves the problem.
potential customers are all over the world so we rely on GoToMeeting to share our screens and deliver high-quality product demonstrations across multiple time
more than two you need some kind of conference system. Do you need to share your screen? Would a regular phone call suffice? How busy is your schedule, do
Our profit centers use GoToMeeting for conference calls, desktop sharing and presentations with customers. Our sales and business development departments
suggestion I would make is not limiting the amount of people you can see on screen at one time to six, that way it's a more inclusive meeting.
- Screen sharing works perfectly.
- It is possible to join a meeting via computer, app in smartphone or phone call.
- It is very simple and easy to learn how to use.
- I believe there is a small limit in the number of attendees to a meeting.
- It could be easier to record a call and share it with others.
- No zoom feature for the participants in the meeting.
- It is easy to use. The interface is simple and intuitive, which makes it easier for users who have not seen it before to use.
- It is very convenient. With the calendar add-in, I can schedule meetings very easily right from my calendar. The Meet Now option is also very handy as I do not have to schedule a meeting to use it on the fly.
- It's a very valuable tool to have. With the conference line and the screen sharing in one application, it makes GoToMeeting a very valuable tool. You don't need to have two separate applications, one for screen sharing and one for a conference line. Plus, the ability to take control of the presenter's computer is very handy.
- The ability to have GoToMeeting call your phone instead of dialing a number and then entering in the meeting code and then entering in your ID number would be great. It might exist, but it might be another license that we don't have. I think it would be better to just include this feature in the product.
- The screen sharing is great, and the ability to take over the presenter's screen is great, but once UAC pops up, you lose control. The connection is also not as good as a program designed to allow access to the user's workstation.
GoToMeeting Scorecard Summary
Feature Scorecard Summary
What is GoToMeeting?
Starting Price: $14
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
|Professional||$10.20||Per Organizer / Per Month for 150 Participants [billed annually]|
|Business||$13.60||Per Organizer / Per Month for 250 Participants [billed annually]|
|Enterprise||Custom Pricing||3,000 Participants|
Pricing available by monthly or annual subscription, with discounts for annual commitments.
GoToMeeting Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|
|Mobile Application:||Apple iOS, Android|