January 30, 2020
Score 6 out of 10
GoTo Meeting was used across my entire organization. Every employee had an account to use both internally and externally. Since 50% of our staff are remote, this tool allowed for us to video chat with each other instead of just having conference calls. I believe this really helped with staff morale as well as overall productivity to be able to have screen sharing, etc.
GoTo meeting was well suited for screen sharing and audio conversation. The video chat issue was really a problem. If too many of us in the office would try to show our faces on screen during the same meeting, it would severely lag and we would have issues seeing each other.
Read Jillian Papa's full review
Towards the end of our time with GoTo, it really negatively impacted our organization's productivity. We would have to stop video chatting so that there wouldn't be any issues with the on-screen functionality like screen share. It was almost like we could only get video at the expense of something else. It never was ok to have it all on that platform.