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GoTo Meeting

GoTo Meeting

Overview

What is GoTo Meeting?

From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

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Recent Reviews

Best Web Confessing Tool!!

9 out of 10
February 11, 2024
We generally prefer GoTo Meetings for prompt connections with our colleagues and clients to delve into detailed discussions about business …
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Amazing For Team Work!!

9 out of 10
January 12, 2024
The utilization of GOTO Meeting has become an integral facet of our communication strategy. This collaborative platform plays a pivotal …
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View GoTo Meeting Review

5 out of 10
January 04, 2024
Incentivized
We utilize GoTo Meeting as a VoIP provider and utilize it for our internal and external meetings and video conferencing. We do not use the …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (358)
    8.8
    88%
  • High quality video (357)
    8.5
    85%
  • High quality audio (364)
    8.4
    84%
  • Meeting initiation (346)
    8.3
    83%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

GoTo Meeting Review: International Worker Finds That GoTo Meeting Is Essential In Keeping Connected
02:23
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Pricing

View all pricing

Professional

$12.00

Cloud
Per Organizer / Per Month for 150 Participants [billed annually]

Business

$16.00

Cloud
Per Organizer / Per Month for 250 Participants [billed annually]

Enterprise

Custom Pricing

Cloud
3,000 Participants

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.goto.com/pricing/meeting

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.1
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.5
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.3
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Product Details

What is GoTo Meeting?

A provider of online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, an all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. It is presented as a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screen share their presentations, all with the click of a button. A collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

GoTo Meeting Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

GoTo Meeting Screenshots

Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)

GoTo Meeting Integrations

  • Microsoft Teams
  • Office 365 Plugin
  • Slack Meeting Launcher
  • Google Calendar Plugin
  • Google Chrome Extension
  • Microsoft Outlook Plugin
  • Salesforce Integration
  • Voice Commands with Siri®

GoTo Meeting Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

GoTo Meeting starts at $12.

Webex Meetings, Zoom, and Adobe Connect are common alternatives for GoTo Meeting.

Reviewers rate Desktop sharing highest, with a score of 8.8.

The most common users of GoTo Meeting are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1838)

Attribute Ratings

Reviews

(76-100 of 284)
Companies can't remove reviews or game the system. Here's why
Ada Bashir | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
We used GoTo Meeting for collaborating within the team of our company as well as with the client. The tool over all is good if the attendees are fewer in number, but if there are more then 10 people it gets a bit difficult to handle the meeting as the host has to give permission every single time a participant wants to share the screen
  • Team collaboration
  • Recordings
  • Generating Transcript
  • User permissions can improve
  • Screen sharing
  • Connectivity
The GoTo Meeting is best suited if the team size or the number of participants is less than 10. You can easily give sharing access you will not get lost in finding who is talking and then grant them sharing access. Also, if you are not the organizer of the call you won't be able to start the meeting unless you have an account with GoTo Meeting, you will have to wait for the host to let you in, and only the host can allow the user to share the screen and record the call which is good as well as bad
William Alvarez | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We have used GoToMeeting for district-wide meetings and used it during the pandemic as well. It helped us get together and exchange ideas without having to be physically together. We have used Zoom as well, but GoToMeeting is easier to use. We don't typically use it to conference with students or parents, but when we have used it for that purpose, it has worked well.
  • Simplicity of use
  • Sharing slides and other content during calls
  • You can record meetings not matter the length
  • Mobile app is a little slow.
  • The software of the app has to be downloaded before someone can join a meeting. This makes it a bit time-consuming for new users.
  • 100 maximum participants during the trial period. This doesn't allow you to get a full picture of the software's capabilities before subscribing.
GoToMeeting is great for remote meetings and training seminars. The software is responsive and it has features that allow you to share content during a meeting. Meetings can be recorded for later review or sharing. It could work well for online teaching, although I have not used it much for that purpose. For situations where users can't download the software or app, it might not be the right solution.
Andrea M. Smith, MPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use GoTo Meeting to host all our virtual meetings and webinars. It's worked out great so far. I know that we also use it for our VOIP system because the GoTo app is really handy for getting work phone calls and voicemails from my personal cell phone. This is extremely helpful when I am out of the office but still want to be available.
  • Video conferencing
  • VOIP
  • Updates to software regularly
  • Connectivity issues sparingly
  • Filters for video conferencing / blur background
  • Not as intuitive for older clients that got used to Zoom during the pandemic
GoTo Meeting is a great all around resource. I love that we use it for phone and video conferencing. It's awesome we can easily connect our computers to screens and conference in other people to our meetings easily. All software has issues but GoTo is really fast at fixing them and their updates recently have been great in terms of functionality and design. If you don't want to have separate companies for each of these business needs, I definitely recommend GoTo!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to join commercial meetings from partners and software editors. This software allows us to visualise power point, webcams and chat with the others participants. It's incredibly easy to use and very responsive. I like the way to connect to the meeting. Just a link...
Never had any issue with this product.
  • Share screen
  • Audio conferences
  • Redesign the buttons and the widget with modern UI
I always use it when a partner wants to present a new product, functionality. We join the meeting with 100 to 200 other contacts and it's always very stable and responsive.
I'm not sure that it is adapted for a discussion in group with several people speaking at the same time.
Score 10 out of 10
Vetted Review
Verified User
We use GoTo Meeting to meet with our vendors on a monthly basis. It is more convenient to have a brief meeting online versus in person. It really helps us to make the most of our days!
  • video
  • screen sharing
  • reminders
  • not applicable
  • nothing needs to change
  • love it all
Well suited for the internet department of the dealership
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoTo Meeting was recently started to be used in my company. Earlier, we were using Zoom for video conferencing. It has the same features as Zoom, and my experience has been easy to move to it.
  • Easy to create meetings.
  • Easily shareable meeting invites.
  • A good feature set.
  • End to end encryption should be there.
  • Attendee limit should be increased.
It does its job pretty well. Delivers on all its promised features.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used the tool to host meetings with potential vendors for a project that we're working on internally; we used the tool as we needed something that was able to cover everyone, we found that certain companies had biases towards certain software, and since the project was about being software agnostic, we choose something off the typical path.
  • Audio Quality.
  • Large Attendee amounts.
  • Mouse Sharing.
  • Recordings - outside of admin.
  • Timing Tools.
  • Cleaning up guides for integration.
If you want to host meetings with either a large number of people, we used the breakout rooms to separate people to be able to pitch ideas to different stakeholders and then come back together at the end to discuss findings, that way, each person got the most benefit from each meeting.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We were drawn to use GoTo Meeting when we needed a VOIP service in that we could transfer calls between locations in different states, and we weren't able to do that with our respective phone provider. GoTo was an option that came with VOIP service that came highly recommended and was a cost-effective solution. It was feature rich and allowed us to use an app on our phones in order to make phone/video calls while on the go without being tethered to an office.
  • Feature rich - offers ability to share screen.
  • Able to connect to a meeting through a browser rather than having to download dedicated software.
  • Price point is very competitive.
  • Support was outstanding over the phone and through email.
  • Video quality wasn't on par with other platforms.
  • A lack of familiarity/adoption discouraged other users.
If you are looking for an all-in-one platform that has no time restrictions and works relatively well, GoTo Meeting is a good, affordable option. The fact that you get extremely feature-rich VOIP calling and every user gets their own unlimited video meeting address is a huge plus. Video quality was less impressive than some competitors.
Alex Nejako | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
GoTo Meeting is a good way to get users and meeting attendees on a meeting that is accessible and quick to set up. It is also very good at recording meetings - especially if they are needed to be used for training or for further discussion.
  • Flexibility in joining.
  • Accessibility
  • Ability to support clients with multiple platforms.
  • Recording
  • Do a bit more with integration with Marketing platforms.
  • Make it clearer where they compete against Microsoft Teams, especially when that comes to Microsoft Office.
  • Make it clearer why to choose them vs. Zoom for meetings and Webinars.
It's great when: -you need to set up a meeting where people need to access via phone and laptops, and in the office/remote -you need to set up a meeting quickly -you need to set up a meeting with a Prospect or others from outside your organization.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I use it to meet with other businesses and departments, including City Officials. It is also sometimes used for training and lunch and learns. It is used for scheduled meetings where screen sharing is a necessary component. It is also useful for meetings due to the ability to link a webcam for video conferencing.
  • Video Conferencing.
  • Screen Sharing.
  • Scheduled Meetings.
  • Ease of Use compared to other similar applications.
It is well suited for scheduled meetings where screen sharing is important. It is also good when video conferencing is preferred.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We primarily use GoTo Meeting for support, training, and product demonstrations. We use GoTo Meeting to view our customers screen to figure out issues and to help them navigate and we show our screen doing software training and demos. The program works well doing demos but has been a challenge for customer to show their screen.
  • Can show your screen and walk customers thru an interactive demo
  • Allows your customer to ask questions while you are doing presentations
  • Allows you to see their screen and help them navigate through inputs
  • Customers consistently have issues signing in.
  • Customers have issues trying to share their screen.
  • With multiple people on calls, difficult to direct the conversation to one person.
Doing training or demos when you are showing your screen and able to talk about your program and do a show and tell has been very helpful. We use this capability all of the time for product introductions and training. When we have unsophiscated computer literate customers which is often, they have difficulty logging in and navigating through GoTo Meeting. Some find it easy and too many struggle.
Rohitash Sinha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoTo Meeting has been an asset lately especially when we have to work in a remote environment wherein internal coordination and team management has been a challenge. Not only Team coordination, GoTo Meeting has helped us with communicating with our customers for Pre and Post Sales Processes. GoTo Meeting lets you share your selected screen instantly to any device with a browser/application. It's mostly used in our organization on Windows and Mac Machine and since its inception, it is always a pleasure using the application. The Product is definitely recommended for its wide variety of tools and subsequent reasons.
  • GoTo Meeting with its web conferencing tool that allows us to host an online meeting is on par with other competitors in the market
  • When it comes to security and reliability, there is no doubt about it. GoTo Meeting honors full control over the equipment of the connected participants in the shared meeting which is liked mostly by our team.
  • The Product is scalable with lot's of features and potentials, it will be a good package for big enterprises.
  • Firstly, the user experience can be improved with moving down complexity in the product.
  • I am not a fan for a product which needs you to be a tech savy, UI is good but UX still needs to be improved.
  • Pricing is a factor, but since how the product is evolving it is understandable
  • Application should have a lighter version
We have never been shouted out for using a less secure product as we deal in sensitive client data, security has been a top priority and GoTo Meeting can be trusted for that. We have been similarly reviewed for using such a product wherein there are fewer chances of data breach and servers that are hosted in non-friendly locations or trustworthy one would say. The remote controls and grip on the meeting host is well defined which empowers the host's confidence.
Md. Arafat Bin Sidici | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
One of the best meeting apps I have ever used. Our team has continuously used this for years as it helps us to arrange a meeting, schedule meetings, chat during meeting times, take feedback from participants, and many more. Kind of unlimited participants joining facility they are giving us. As a user, we're very much happy to use this as our regular online meeting software. As I said, solving problems like regular online meetings and other online activities like taking feedback, interviews, and many more. We have different meeting scheduling facilities by using GoTo Meeting apps so that we can early give a soft reminder to our members about meetings. It's a huge opportunity for organizations like us to easily set up all online meetings.
  • Schedule Meeting
  • More participate in joining
  • Unlimited Time of Meeting
  • Texting during meeting
  • Texting more efficiently
  • Mute all participants easily.
  • Host Control
This GoTo Meeting app tremendously helps my organizational work like online meeting arrangements. First I used some different apps to arrange an online meeting, interview sessions, online classes, and other works like that, once I knew about GoTo Meetings then using this for years. My team usually arranges all the things like meeting scheduling, voting on matters, etc with GoTo Meeting and it allows us to invite more participants than other meeting apps and also allows a kind of unlimited time meeting facility which helps us to run meetings as much time as we want. We have several teams like HR, and Program planning they use GoTo Meeting as an official meeting app to run the important meeting.
Jennifer Aiksnoras | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
GoTo Meeting has been a useful resource for gathering colleagues in conversation about issues that need a team approach when we aren't able to be together in person.
  • GoTo Meeting provides an interface that allows colleagues to connect when distant from each other.
  • Virtual conferencing helps colleagues to engage in conversation and address issues beyond the office.
  • Sharing the screen during meetings allows colleagues and presenters to display images, graphics, and projects with ease.
  • Content sharing allows my team to share creative content among eachother.
  • GoTo Meeting could be more user-friendly for those of us that aren't in the corporate world. I have found that non-techy people are confused by the program.
  • I have used it both on my PC and Ipad. GoTo Meeting is much easier to use on my PC which is frustrating because my Ipad is more portable.
GoTo Meeting seems to be preferred by businesses that are in the corporate realm. I have found that it is not as easy for the general public to use as Zoom, but it offers different options. I have used it when meeting with various organizations to which I belong. The free platform is simple and, generally, easy to use.
August 02, 2022

Data Engineer's Review

Bindu Bhargava Reddy Chintam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This GoTo Meeting helped in connecting all clients all around the world with you any latency in communication. We later used to schedule meetings with guests and other hosts to fix our business and technical problems. Dashboarding Problems are mostly cleared using this application. Most of the technical issues were cleared with video meets and screen share features.
  • Discussions within intra and inter-team are most easy.
  • Scheduling meets for guests.
  • Screen recording and sharing helps many users to review the missed meets.
  • Breakout Rooms are need for few cases.
  • Video sharing to include audio of system and fix mic issues.
This GoTo Meeting helped in connecting all clients all around the world with you any latency in communication. We later used to schedule meetings with guests and other hosts to fix our business and technical problems. Dashboarding Problems are mostly cleared using this application. Most of the technical issues were cleared with video meets and screen share features.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The best part about GoTo Meeting is that it is very compact. While other software are very large in size, GoTo Meeting is small and provides almost all the features that are needed for an online session. The app is easy to use and does not give any connectivity issues most of the time. One other best thing is the customer service provided by GoTo meeting.
  • Video Conferencing
  • Recording meetings
  • Screen Sharing
  • Quality of video
  • Quality of audio
  • UI interface
The best part about GoTo Meeting is that it is very compact. While other softwares are very large in size, GoTo Meeting is small and provides almost all the features that are needed for an online session. The app is easy to use and does not give any connectivity issues most of the time. One other best thing is the customer service provided by GoTo Meeting.
JUNED AGAH | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoTo Meeting is used at a large scale by our marketing and sales development team. I have personally set many demonstrations and follow-up calls with my prospective clients. My Marketing has involved me even in the Webinars for sitting clients and partners. We have done so many sessions on new product announcements to a larger audience.
  • Goto Meeting is fixing my and my teams calendar well for the session.
  • GoTo Meeting is giving away notifications for preparation.
  • GoTo Meeting is also supportive to share docs and screens in different modes.
  • GoTo Meeting can improve on Chatbot, they need to have a internal stakeholders chat window.
  • Goto Meeting should improve on audio quality while sharing a video.
  • GoTo Meeting has a great scope on admin rights for a group aspects.
GoTo Meeting is well suited for webinar sessions where we have a bigger audience participating, it gives an easy plug-in to run and join the session within friction of seconds. GoTo Meeting is less appropriate when it comes to secure document sharing between the counterpart departments viz internal HR interactions or finance discussion over the client's confidential docs.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We've used GoTo Meeting with several partner organizations as it's the platform they prefer. I've also had experience using it with my volunteer committee position with our town government, as it was the platform they selected early in the pandemic. The software allows us to meet when in-person meetings aren't practical, or in the case of the pandemic, allowed.
  • Shows all attendees on one screen or allows stage
  • Fairly seamless audio and video connection
  • Option to record meetings
  • Clunky compared to similar software, it doesn't seem to have as much finesse
  • Less flexibility in setting up the screen and viewing all participants
  • Some people have more trouble connecting audio and video on this platform than on other ones.
We used it for virtual meetings when we couldn't meet in person. Of all the software I've used for virtual meetings since the pandemic started though, it's one of my least favorites, although it does seem to be more secure than some of the other options. It works and it's functional, it accomplishes the task at hand, but I was never overly impressed.
Balbino Trujillo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoTo Meeting is an excellent tool that allows planning and organization without complications, with a high level of business offering features that allow me to transform online events into engaging experiences, I like this software because it offers powerful features, speed, and security from the start to finish, It is flexible allowing interaction from anywhere and any device on desktop, phone, and tablet. I like it a lot because it offers information with a resource center and assistance to be at the forefront of its users.
  • GoTo Meeting is a powerful real-time platform that allows you to professionally interact, plan and organize events. It is a tool that works perfectly, being of great help and providing innumerable benefits. It has worked perfectly for me without any failures or interruptions.
  • GoTo Meeting has helped me plan and attracts more and better participants through pre-recorded events and webcast mode, allowing this option to unite up to 3000 attendees without the need for downloads, it helps me through flexible planning, configuring specific events, helps me create surveys, and records analyze and improve. It helps me work productively and collaboratively, increase my workflow and expand my audience, it is the best experience I have ever had, professional and effective.
GoTo Meeting is an excellent platform to create online events in an optimized way, it works perfectly from anywhere and on any device with excellent features, flexibility, and simplicity, a webinar platform that adapts to our needs, increasing the growth of our company and reaching new audiences. It is perfect to increase development and growth taking us to the next level.
Nichole Pelaez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use GoTo Meeting to host webinars, and training internally. We typically have over 100 people joining the meetings so GoTo Meeting has been essential in making it easy for us all to connect, learn, record and share after. So many features including screen share, changing presenters, number of attendees, and more have helped us streamline our company education.
  • It allows users to have full control over the equipment of a participant so we can change presenters, and have multiple people on a panel at one time.
  • You can share documents in real time so we can distribute the material needed for the training during the meeting.
  • It permits large meetings and allows us to connect our team all over the world.
  • For the most part, joining a meeting with GoTo Meeting is a painless process. If you have the app already, then just click on a shared link and you’re good to go. There are times when the connection doesn’t happen, however, and the reasons may be unknown. A simple glitch in the routing process to connect to the meeting can be enough to disrupt the entire process.
  • High costs for the premium features to get the most out of GoTo Meeting. There should be a better offering of plans for small, and startup businesses.
GoTo Meeting works well for large teams and companies that have a need to share information with a wide audience. This could include internal meetings, training, or external webinars with clients. GoTo Meeting integrates well with other software your company may use like Zapier and Google calendar to maximize productivity. Installation was quick and easy so setup gets you right to use the software without barriers. Meetings can also be recorded and the quality is amazing for those who could not attend. GoTo Meeting is a breeze to present in and stands out above competitors, that typically freeze up during meetings and make it difficult for the audience. Overall, it has a stable connection, is user-friendly, and offers all the features you need to lead an audience.
Patrick Stephens | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When the pandemic hit, we had two needs: continue the education of our students, and collaborate on the paths we were going to take given the closures. While Zoom was the best fit for the student aspect, GoTo Meeting gave us more flexibility on the teacher/administration side. The meetings themselves were focused on internal activities with the school. For one, we needed to have spur of the moment discussions on what policies to enact when we returned. We had Zooms for the classrooms, but having our own platform made it easier to log in without the confusion of multiple accounts. It really became the backend virtual meeting tool for us!
  • Ability to share documents in real time
  • Ability to control a user's screen
  • Larger meetings without the extra cost
  • Accessible
  • Only as reliable as the user's connection
  • I do get marketing emails that are not very relevant for us -- that could be attributed to a need for better lead segmentation
GoTo Meeting had the offerings of Zoom before Zoom had them and didn't charge outlandishly. It is great for teams who need to collaborate and need to be able to meet at a moment's notice without having to worry about conflicts of program or technology. It is less appropriate when you can just pick up the phone and talk to someone, as you won't be using the tools available, and it essentially becomes a regular conference program. If you have a lot of employees in your company and maybe 60% of them aren't comfortable with technology, then this program will work better for them than Zoom. It is more user-friendly for the person logging in. It would not be suited for online teaching of students, though -- this is a collaboration tool; you would be using a racecar to get to the end of the driveway.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
First time around I came across GoTo Meeting, it was for a meeting organised by someone else and I joined with absolute ease and didn't even think about it, I think that's one of the most important features that stick with me - all these apps should be a no-brainer as per their nature in my opinion. I used this especially to solve quick issues or non-regular meetings where a client or partner would not want to deal much with more complicated sign-in tools and instead just click and start.
  • It is quite easy to connect and start with anyone inside or outside organisation.
  • It offers a fast connection that I didn't experience a bad drop, etc.
  • It seems to be more secure than some competitor apps.
  • I would love to see a free version even if it's basic features, etc. so more people can get started easily.
  • It could offer more functions for the paid plans such as file sharing.
  • Unfortunately, some of my colleagues and me having a bad internet connection affects the calls easily - maybe there could be an improved way that may enable quality not being too much dependent on internet speed - sounds like a long shot, sorry.
I would recommend these to those who'd need to do regular outside calls and it'll be easy for them just sending the link and the person on the other end will be able to join - mostly, as I experienced - with ease. For internal calls where you want to meet a colleague for a quick online chat maybe the integrated solutions could be better - i.e. the video feature of the email provider choice of your organization.
June 06, 2022

Quick and efficient

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It connects the company in numerous project meetings. We tend to use it weekly to discuss project timelines and deadlines. It’s quick and easy whenever we use it even when presenting with PowerPoint or excel.
  • Virtual meetings: video and phone
  • Screen sharing: presenting reports or trainings
  • Sometimes, the connection as people have a hard time logging into a meeting
We do a lot of conference calls and virtual meetings weekly. Now that our work is remote, we do more video calls. It’s a way for staff to stay connected and see each other when there are hardly face-to-face interactions. It also helps us present our reports efficiently as people are able to follow along and see the timeline being executed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used to use GoTo Meeting as a tool for conference calls with suppliers and clients. We also used it as a tool to enable calls for collaborator from inside the company, supporting collaboration between teams based in different locations of the company.
  • Video conference
  • Screen sharing
  • Privacy configurations
  • Video recording
  • Breakout rooms could be more intuitive
  • Access to meeting for people from outside of the company has some difficulties sometimes
GoTo Meeting is well suited for small conference calls when you need to make a presentation for a small group of people, for example. For larger meetings, like seminaries, classes or workshops, where you might need some interactions through the chat or you need to setup some breakout room, other options deliver a better work.
Mark Richard Piskura | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use GoTo Meeting to perform demos as well as troubleshoot problems a client may encounter. We typically record meetings to use as a reference and also to make sure we are attending to the problem that was brought out during the meeting. We also use GoTo Meeting to record changes in a training center instead of using another screen-capturing software.
  • displaying particular segments of our software platform for the customer/prospect to view
  • the recording feature is tremendous
  • Helps us address problems a client may be experiencing to zero in on a solution quickly
  • dashboard
  • setup of devices
  • consistent selections how to access meetings instead of it working one way one time and another way another time
well suited to display software capabilities or to discuss problems in real-time as clients/prospects can see and/or experience the product or relate where they are having trouble so we can see in real-time what the issue is and zero in on a solution faster.
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