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GoTo Webinar

GoTo Webinar

Overview

What is GoTo Webinar?

GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

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Recent Reviews

GoTo Webinar Review

8 out of 10
December 18, 2023
Incentivized
We use GoTo Webinar to host our online training events. We have used these to delivery training for organisations with a larger number of …
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Seamless Engagement

9 out of 10
December 12, 2023
Incentivized
I utilized GoTo Webinar for engaging in a series of trainings for a fundraising platform. The experience was seamless, allowing me to …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Record meetings / events (150)
    8.9
    89%
  • High quality audio (154)
    8.6
    86%
  • Q&A (194)
    8.6
    86%
  • Audience polling (177)
    8.5
    85%

Reviewer Pros & Cons

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Pricing

View all pricing

Lite

$49/month

Cloud
per month per organizer

Standard

$99/month

Cloud
per month per organizer

Pro

$199/month

Cloud
per month per organizer

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.goto.com/pricing/webinar

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per month per organizer
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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.5

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.9
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.4
Avg 8.1

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.4
Avg 8.3

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.2
Avg 8.4

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

7.9
Avg 7.9
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Product Details

What is GoTo Webinar?

As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs. Whether it is used in webinars for marketing, training, or corporate communications, the Webinars solution aims to put the fun back into webinars with reliable technology that’s super simple to use. It provides features, integrations and analytics to engage an audience and make personal connections that drive business.

GoTo Webinar Features

Online Events Collaboration Features

  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Handouts

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Data exportability

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

Online Events Marketing Features

  • Supported: Branding options
  • Supported: Integration to Marketing Automation

Online Meetings / Events Features

  • Supported: Calendar integration
  • Supported: Record meetings / events
  • Supported: Slideshows
  • Supported: Event registration

Additional Features

  • Supported: Recorded Events (formerly Simulated Live)
  • Supported: Video Channel Pages
  • Supported: On Demand Video Platform
  • Supported: Source Tracking
  • Supported: Certificates
  • Supported: Polls and Surveys

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience

GoTo Webinar Video

At GoTo, we believe in making IT easy, anywhere. So, our GoTo Connect and GoTo Resolve products help you keep your employees and customers connected, supported, and secure –whenever, and on any device. Discover your GoTo. Learn more about our GoTo products at http://www.goto.com.

GoTo Webinar Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

GoTo Webinar starts at $49.

Webex Webinars, ON24, and Adobe Connect are common alternatives for GoTo Webinar.

Reviewers rate Calendar integration highest, with a score of 9.

The most common users of GoTo Webinar are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(527)

Attribute Ratings

Reviews

(76-100 of 209)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used it to help us connect to clients in a professional manner during the Covid crisis. It allowed us to be able to not only keep some personal interaction with clients but to be interactive with them with the robust offerings from GoTo Webinar
  • Interactive Options
  • Ease of Use
  • Professional meeting platform
  • Pricing
  • Name recognition (when sending out meeting links)
With an audience that you want to interact with and not just host a webinar, GoTo is great. If you're looking for something you aren't going to use often, and just want it for video/voice calls, then it's probably not the right solution for your particular needs.
Heather Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use GoTo Webinar for all client webinars and training. It's a powerful webinar tool, with a lot of flexibility that we find useful. We do webinars for clients and prospects and utilize the Q&A, polls, etc.
  • Simple user interface
  • The ability for pre-registration, both manual and auto approvals
  • Technology is reliable and simple to use
  • The video library is convenient for us when sharing replays
  • Love that reporting is available almost immediately after post-webinar
  • Would love to have the ability to customize the required information for video replay access
  • Q&A panel during live events - would love for speakers to be able to see the Q&A and not just the organizer and co-organizers
GoTo Webinar is a great reliable technology for small webinars, as well as large-scale webinars. I would not suggest GoTo Webinar for interactive training though - this is more for 1 to many, with less interaction from attendees. That would be better suited for GoTo Meeting.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We host monthly webinars with GoTo Webinar to raise brand awareness and generate leads. We typically host webinars with multiple speakers who work for various organizations, most of whom are familiar with GoTo Webinar.
  • Hubspot integration.
  • Logging in as a presenter.
  • Scheduling webinars.
  • Landing pages are poorly designed.
  • Emails aren’t customizable enough.
  • Wish it was easier to adjust settings on how attendees communicate during presentations.
GoTo Webinar is extremely easy to use and great if you’re hosting simple webinars that don’t have more than 100 attendees. If you’d like to have well-designed landing pages and emails, you’ll have to integrate them with another tool, like HubSpot. The support is lacking and some of the settings when an event is live aren’t straightforward.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My experience with GoTo Webinar has been for the purpose of attending large-scale virtual seminars with a high number of attendees. The process is simple enough with an email serving as the invitation and containing instructions on how to join. With great importance on security, GoTo Webinars ensures a reliable and secure experience with minimal interruptions. The product is simple to use and is very reliable. While using the product, I experienced a stable connection and stellar audio quality with only slight dips in video quality.
  • Easy to join.
  • Secure.
  • Solid Connection.
  • Multiple Session Types.
  • Custom Sessions.
  • Better Chat.
Based on my experience, GoTo Webinar is very well suited for online presentations and seminars with a significant number of attendees. More intimate meetings are less appropriate as the platform is designed with large groups in mind. As an alternative for in-person conferences and tradeshows which have been made more difficult due to the current world situation, GoTo Webinars fills the gap in a much-needed niche.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We do webinars for corporate training and for CPE certification.
  • Handles registrations
  • Gives us solid reporting capabilities
  • Allows an interaction chat and questions during the presentation
  • Allows us to collect marketing data through the polls and surveys
  • From registrations gives us information for follow ups
  • Customers constantly complain about the audio
  • Users have difficulty getting online
  • Not too many complaints except the two above
It serves our needs with the registration, presentations, chat, reports, and be able to edit the recordings. We need all of them.
March 31, 2022

My Goto Review

Marlon Ramos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using this tool as a form of online training and contact with clients external to the institution. It has not supported the follow-up of projects and the proposal of new requests from both internal users and external users, as well as vendors and potential providers of services and goods. It has been very useful given the versatility of the tool and its constant interest in improving its platform and services.
  • Collaborative meetings.
  • Staff training.
  • Updates with customers and users.
  • Response time.
  • Stability.
It has been a tool that has supported us, especially in times of pandemic, to be able to connect users and clients in an efficient way. We have learned to make shared decisions and generate new experiences for users and clients. We have not had any major inconveniences and in all cases, we have had support since there is a lot of technical information to answer queries.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used GoToWebinar to conduct industry webinars for lead generation and branding, customer/partner workshops for revenue generation and internal company townhall as well as employee discussions. We used both types of meetings- live sessions as well as recorded webcasts and on-demand video streaming modes for creating meaningful content experience and interaction with our brand.
  • The platform user experience is very seamless
  • The webinar use case is covered extensively with features that covers the entire lifecycle: registation generation, nurturing registrants, live session, attendee management, session experience, follow ups and insights
  • Webinar Analytics is near instant and exhaustive- date/ time stamps and every user behaviour is tracked
  • Integrations with CRMs and marketing automation are limited.
  • There is severe limitations with design and customisation of webinar registration landing page
  • The web experience on mobile is not seamless, you need to install mobile app
GoToWebinar is very well suited to do large scale webinars where you want to share documents, build interactions with participants through QnA and polls, and drive overall event registrations, attendance and follow ups using one single/unified Webinar platform. It is suited for any webinar with audience size varying from 10-1000 attendees.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to carry company and HR policies and hold internal and external meetings with clients and sponsors. During COVID, a lot of meetings have been pushed to virtual rather than in-person. It has been very helpful.
  • Roll out company policies efficiently
  • Setup meetings
  • Host virtual corporate events
  • None
It’s definitely suited for companies that hold a lot of virtual meetings. It is very useful when you have taken polls; that is a great feature.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have used this tool for our Marketo integration as [an] Event Partner. Our client hosts all the events on the GoTo Webinar platform and it sends the event status with Marketo for further targeting of the lead. One of the best event platforms to connect with any marketing automation platform.
  • Native Integration with Marketo.
  • Unique event ID.
  • Webinar Status (i.e. Attendee, Registered, No show, etc.).
  • Sync issue can be improved.
  • People registered won't get the trigger information.
  • Sometime people [have] audio issues frequently.
We mostly recommend GoTo Webinar because of the native integration with various marketing automation tools. That makes life easy for the marketer to get the webinar data very easily with the status sync in the marketing automation platform. The platform is very smooth for the attendees to get the webinar information easily with the interactive layout.
Thiago Girotto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoTo Webinar is being used as an essential tool in the last 4 years for the company. We use it for all departments and [it has] helped us to create more engagement with our clients and stakeholders. We are using it to do live and recorded webinars. We are able to reach more audiences than ever imagined. And the tool is very very very easy to use. Very friendly. Anyone that can join a Zoom, Microsoft Teams, or Webex call can do a live webinar with GoTo Webinar. And there are options to do [a] recorded webinar. You can [also] do [an] OnDemand webinar. You can have a gallery of webinars so your customers can see all webinars that you have done.
  • Live webinars
  • OnDemand webinars
  • Webinars gallery
  • Easy to use
  • Analytics for webinars
  • DIY webinars
  • Recorded webinars
  • Simu-Live webinars
  • 1080P streaming quality.
  • Better image for webcam in the webinar.
  • Not need to download application.
  • Browser friendly.
  • Smartphone friendly.
GoTo Webinar is a very easy-to-use platform, for live/on-demand/simu-live webinars. [It is] well suited for company events, lead generation events, end marketing events, selling events, people who want to sell an online web product, teachers, schools, language schools. Training: for company, for per to per training. [It's also good for] church events, all kinds of online events that you want to have information from the audience. But, GoTo Webinar is it is less appropriate for high-quality videos and streaming. (That's the only coin that it has)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've used GoTo Webinar for a number of years to help us with our webinar needs. We've run everything from small, 20 person internal team webinars, to upwards of 1,000 people on the webinar for free events and even run paid webinars through the GoTo Webinar platform for our clients. We're able to record everything and use it again in the future.
  • Registration form.
  • Integration with Pardot.
  • Technical and day-of support.
  • Pardot integration can be difficult to set up initially.
  • Higher limits for webinar attendance.
  • More customization of the landing pages.
External webinars are great to run through GoTo Webinar. We've done it a few times for internal webinars but without being able to have people ask questions through voice makes things difficult. Anytime you want to stick with Q&A through the chat function, using GoTo Webinar is perfect to present to large groups of people remotely.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoToWebinar is used by HR for announcements when they roll out new policies or need to engage the wider firm i.e quarterly CEO to connect where CEO shares his plan for the next quarter and engages the rest of the team via the platform. The other teams in the firm primarily use it to conduct training sessions internally as well with clients during key delivery phases like User Acceptance, System Integration as well as Key User Training.
  • Controlled trainings for the large groups.
  • Company wide interactive announcements.
  • Training sessions with clients.
  • Interface
  • Mobile App
GoToWebinar is a time-tested application to conduct large-scale discussions and training, and works really well not just for internal purposes, but also externally. Of all the other competitors, GoToWebinar is one of the oldest (not as much as Citrix) and most time tested. We routinely use it with our clients as well as to conduct training, because, unlike other alternatives, GoToWebinar doesn't need a full-fledged software install to attend the webinar and the light web version works just as well.
September 17, 2021

Good product

Mark McHenry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Marketing department, Product Management, and Sales department use GoToWebinar to present to our customers and prospects every month about our new and existing products and applications. It is a great way for us to reach a global audience and to answer their many technical questions in near real-time. GoToWebinar's polling feature also helps us get to know our audience and to gather market research info.
  • Identify registrants.
  • Solicit questions from the audience.
  • Share webcams.
  • Needs to include Australian states and "not applicable" in the picklist values.
  • It would help to have a way to read long texted questions from the audience more easily.
  • Ability for registrants to select multiple items from a question picklist.
GoToWebinar is great for allowing easy registration and identification of those who registered and attended the webinar and how long they stayed on. The Q&A report is good for targeting only those who asked questions during the webinar. The audiovisual quality has been good for people who join from all parts of the world. The auto-record on start feature is nice and the recording quality is good. The auto attachment of the recording to the follow-up emails is also a nice feature.
Dan Butler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoToWebinar is one of the many platforms I have used throughout many contracts with different healthcare organizations. We use it to provide virtual training. We have started using it more frequently since 2020 and the pandemic. While software training is traditionally done in a classroom/in-person setting, the use of platforms like GoToWebinar has allowed us to expand our offerings, even during pandemic lockdowns.
  • Classroom Management: Many of the features in this product are designed around managing large groups of people with a single presenter.
  • Ease of Use: for first-time students, GoToWebinar is very easy to use. Everything is driven step by step after clicking on the meeting link.
  • Layout: The interface is laid out very nicely. It provides a pleasant visual experience that does not distract from the presentation.
  • Interactive Features: At times, some of the interactive features like polls and surveys can be a little challenging when done on the fly.
GoToWebinar, much like many of the GoTo products is very easy to use. I find that it is one of the better platforms for first-time participants and first-time instructors. The ability to have multiple presenters also makes this an incredibly versatile product. Many times the classes that we host have several different experts in class, allowing students to have access to a panel of experts. Being able to quickly and efficiently pass presenting from one person to the other gives the students in the class a seamless learning experience.
September 12, 2021

Very helpful platform

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We've used this platform for webinars with specific associations and publications on behalf of our clients. This has taken the place of live events since the pandemic hit in order to generate leads for our clients and ultimately get them more business.
  • Live events.
  • Pre-recorded events.
  • Responsive design on multiple devices.
This platform is the perfect way to host panel discussions or give educational "lectures" that are virtual.
September 07, 2021

Good webinar platform

Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is a stable and reliable webinar software, which is used in our company very often. We have webinars with clients, partners, and developers every week. It's easy to manage and set up. We use it mostly in marketing, tech, and support departments, sometimes it's necessary for the financial team as well. GoToMeeting, which is included in the package is also a very good option for the whole of our company, especially now, when we often work remotely.
  • Offers stable connection.
  • Records webinars.
  • Sends out reminders and follow ups.
  • Includes polls.
  • Includes GoToMeeting.
  • It can be less expensive.
  • The UI should be improved.
  • Is still desktop and requires installation.
This is one of the best options I have ever tried for webinars and webcasts, and, of course, GoToMeeting, which is also included, helps a lot with online in-team or cross-team communications. I didn't have any issues with GoToWebinar or GoToMeeting, perhaps for some users, it's a minus that this software requires a setup.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use GoTo Webinar to speak with our partner clients on upcoming programs and educate them on the different offerings we provide their company. It allows us to have multiple users presenting to multiple groups/clients each day/week/month. We can schedule the webinars and set reminders and [follow] up with the recording/link to access the webinar they [either] attended or missed. GoTo Webinar is extremely easy to use and manage, you can schedule one or many webinars at a time and the volume of participants is fairly large so you [shouldn't] run out of seats for those who want to attend. It's also simple to run and chat with participants are you are running the meeting.
  • Set reminders to the participants.
  • Follow up emails to participants.
  • Providing information to participants such as the presenter contact information.
  • Easy to run and attend meetings, very few technical issues.
  • Makes [it] extremely obvious to the presenter if they are on mute, i.e. a red screen outline.
  • Confirmation it is recording.
  • Email a list of all participants.
GoTo Webinar is well suited for scheduling a live webinar with participants up to 1000, but not for over 1000 participants. GoTo Webinar is great when you are educating people on a product or service but not for a 2way conversation or questions that cannot be answered over chat. I also like the ability to get a spreadsheet of the individuals who signed up so I can follow up with them immediately and over a course of time or assign them out to a group so we can reach out to them in a window of time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses GoTo Webinar currently for a soil education program that, before Covid, used to be an in-person workshop. I've been the primary user and moderator in setting up, recording the sessions, and assuring that our attendees all join in before we begin presentation - as well as assure that their questions are answered and they're being interacted with through our series of courses. I have been deeply supported and assisted by my team in that I have had lots of help editing our live transcripts for the recordings, and I directly support our two main presenters during the events.
  • Polls/Survey.
  • Looks very professional.
  • Easy to interact with attendees (Chat, Q&A).
  • Easy to mute audience, have control over a presentation.
  • Ability to use breakout rooms from a presentation (like in GoTo Meeting) but still have the functionality of a webinar presentation. This would be helpful after a big event, especially in replacing live events.
  • Hand raising tends to feel a bit hokey - maybe more options for the audience to interact, like how Zoom has multiple options.
GoTo Webinar is best suited for companies that are presenting information in a single event or in a series, need to train a large number of people internally or externally, have an educational focus or component to their company, or are looking to easily expand and share their expertise through connecting people across the country, continent, or world. Scenarios where GoTo Webinar would be less appropriate in the situations where you'd hope to connect and interact with your attendees in a more 'team' style, in this case, I would recommend GoTo Meeting instead. However, GoTo Webinar does have very good interaction tools -- just better suited to mirror the amount of interaction you'd get from a large audience in person (hand raising, chiming in, etc.).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses GoTo Webinar to collaborate with some of our third-party vendors. It allows us to communicate with support in real-time so they can help address the concern(s) we may be having at the time. It allows for a quicker resolution to the problem so we can take care of other issues.
  • Provides quality voice calls.
  • Provides quality video calls.
  • The tools allow for quick resolution of problems.
  • Some of the meeting controls could be done differently.
GoTo Webinar is well suited to help ease the burden on our workers by allowing for real-time collaboration with our vendors, which, in turn, allows our issues to get resolved quicker than say, email threads.
Valerie Carboni Castillo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to host internal and external-facing webinars. We are currently using it to host a quarterly Product Event for our customers and prospects and it has been a great way to share content with the industry during this time of remote working. It has helped us stay in front of our customers without being able to connect with them face-to-face.
  • Auto-recording.
  • Preview of screen sharing.
  • Multiple speaker sharing/organization.
  • Reporting - cannot create reports on multiple sessions in one view.
  • Unique backgrounds (like Zoom).
  • Some settings are automatically turned off, like capturing webcams while recording, and that has created some issues when we don't test a session prior to recording.
GoTo Webinar is great for sharing content with a large group of people, but it could use some work on the interactivity of sessions. Virtual events have become more interactive and need to be more than just a webcam/presentation these days. By enabling more audience interaction features, I think it would be used more by Enterprise companies.
Ejaz Hussain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using GoToWebinar tool for some quite time now & I must say it does its job exceptionally well, every time. This tool is used across different departments be it sales, marketing & sometimes for internal employees as well & it mainly used for showcasing a new product demo to potential customers & sometimes for training employees as well. It very well manages a large gathering of as expected in a large setup webinar, virtually with almost every functionalities in built there.
  • Ability to record the whole session.
  • Easily integrates with other software.
  • Intuitive user interface which is easy to understand.
  • Audience polling option.
  • Should be given with virtual background templates.
  • Becomes a bit slow when internet is not reliable.
  • Pricing could be made more flexible.
My experience with using GoToWebinar has been very smooth & good. It's fairly an easy tool to understand, having so many basic features that make it very easy to understand for almost any customer & end-user. So this tool doesn't assume anyone to have any pre-requisite as anyone can pick it up right from the start.
Chad Jackson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoToWebinar and GoToMeeting are our primary platforms for hosting product demos and webinars of our no-code SaaS solution.
GoToWebinar is used by our marketing and solutions teams, using it to host client-hosted and internally created webinar content.
GoToMeeting is used across the company Sales, Solutions, Marketing, etc. Primary use is for sales for hosting product demos.

Both provide our business with the ability to remote-based presentations of content and product showcasing. Internally it is used as a platform for hosting dept and company meetings.
  • Works well, low bandwidth requirements.
  • Uniform functionality across product suite.
  • Recording capabilities and ability to convert in the solution.
  • Replay functionality.
  • Confusing controls for screen sharing, between Screen and Applications, cuts off the viewing field.
  • PowerPoint presentations and controls views are not easy to use, some views of controls are condensed.
Well suited for hosting external demos, webinars, internal webinars. It gives the ability to present to groups of individuals and allows attendees to share content on the platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We host two lead-gen webinars per month and GoToWebinar is our platform. The marketing team uses the platform to run our webinars. We use the panning and analytics features. We use Zapier to send the leads to our marketing automation platform and then nurture them from there. Webinars are considered a low-cost lead generation source for us, along with other tactics like content marketing, SEO, PPC, events/field marketing, etc.
  • Reminder emails to participants
  • Data re: attentiveness of attendees
  • Reliability of the platform
  • Q&A panel needs a UI update; it's hard to see/type
  • Q&A needs a multiple moderator feature, so if two people are moderating questions you can tell
  • Would like data to go back to a year for past webinars; now it cuts off at six months
Great for lead-gen webinars! The interface is easy to understand and you can be up and running in just a few days. We pay annually, and the cost is quite reasonable for the amount of usage we get from it (two webinars per month). For more technical webinars or virtual events where there is more interaction, downloads, etc., another platform like Maestro may be better.
Andy Ryan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For the past ten years, I have used GoToWebinar off and on for my business and my client's businesses. In the online webinar space, I believe that GoToWebinar is the standard that everyone else compares to. When you need a solution that works, use GoToWebinar. I have not ever experienced a failure with running webinars on the GoToWebinar platform.
  • It works as it says it does.
  • It does well reporting metrics
  • The registration system works seamlessly
  • Great for when you want a webinar to have a replay at another time
  • Clunky, outdated interface for both back of house and end-user experience
  • It doesn't have all the latest tricks built in that other webinar software do.
  • It's not an all in one solution, so you have to integrate other third-party apps.
I have recommended GoToWebinar to colleagues and clients. I believe that it is a little on the expensive side, but it works. If you're using webinars to sell a product, usually, you can recoup your investment with the sales that result from a well-done webinar. GoToWebinar ensures that things work and that your webinar goes off without a hiccup.
Amanda Moran | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketing uses GoTo Webinar to execute those external-facing webinars that we host ourselves. It integrates with Hubspot which makes registration and follow-up a breeze.
  • Integration with Hubspot is great.
  • User interface is easy.
  • reporting have improved.
  • Virtual Backgrounds: It is almost impossible to do this.
  • They could improve the chat functionality during a live webinar.
Although there is certainly room for improvement, the close integration with Hubspot, the overall ease of use, and the price point make this a tool I would still recommend for a traditional webinar. It would not work for those that would like break-out rooms and more advanced functionality. The lack of backgrounds is a concern.
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