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GoTo Webinar

GoTo Webinar

Overview

What is GoTo Webinar?

GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

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Recent Reviews

GoTo Webinar Review

8 out of 10
December 18, 2023
Incentivized
We use GoTo Webinar to host our online training events. We have used these to delivery training for organisations with a larger number of …
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Seamless Engagement

9 out of 10
December 12, 2023
Incentivized
I utilized GoTo Webinar for engaging in a series of trainings for a fundraising platform. The experience was seamless, allowing me to …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Record meetings / events (150)
    8.9
    89%
  • High quality audio (154)
    8.6
    86%
  • Q&A (194)
    8.6
    86%
  • Audience polling (177)
    8.5
    85%

Reviewer Pros & Cons

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Pricing

View all pricing

Lite

$49/month

Cloud
per month per organizer

Standard

$99/month

Cloud
per month per organizer

Pro

$199/month

Cloud
per month per organizer

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.goto.com/pricing/webinar

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per month per organizer
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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.7

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.9
Avg 8.2

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.4
Avg 8.3

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.4
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.2
Avg 8.5

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

7.9
Avg 8.0
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Product Details

What is GoTo Webinar?

As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs. Whether it is used in webinars for marketing, training, or corporate communications, the Webinars solution aims to put the fun back into webinars with reliable technology that’s super simple to use. It provides features, integrations and analytics to engage an audience and make personal connections that drive business.

GoTo Webinar Features

Online Events Collaboration Features

  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Handouts

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Data exportability

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

Online Events Marketing Features

  • Supported: Branding options
  • Supported: Integration to Marketing Automation

Online Meetings / Events Features

  • Supported: Calendar integration
  • Supported: Record meetings / events
  • Supported: Slideshows
  • Supported: Event registration

Additional Features

  • Supported: Recorded Events (formerly Simulated Live)
  • Supported: Video Channel Pages
  • Supported: On Demand Video Platform
  • Supported: Source Tracking
  • Supported: Certificates
  • Supported: Polls and Surveys

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience

GoTo Webinar Video

At GoTo, we believe in making IT easy, anywhere. So, our GoTo Connect and GoTo Resolve products help you keep your employees and customers connected, supported, and secure –whenever, and on any device. Discover your GoTo. Learn more about our GoTo products at http://www.goto.com.

GoTo Webinar Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

GoTo Webinar starts at $49.

Webex Webinars, ON24, and Adobe Connect are common alternatives for GoTo Webinar.

Reviewers rate Calendar integration highest, with a score of 9.

The most common users of GoTo Webinar are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(526)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Alice Zinesi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoTo Webinar is a powerful tool for remote education and e-learning content. Intuitive, easy to use and interactive, the software is also thought for large audiences that can be managed by a moderator. The live chat is an interesting instrument to share extra info and read comments while following the main conference.
  • Manage screen sharing
  • Manage live chat stream
  • Manage audio settings of the participants
  • Larger chat space
  • Possibility to download screen content immediately
  • Switch from differen screens
The tool is the best for remote learning a conferencing in the academic field. Extremely powerful to manage large audiences.
Not the best tool to stream videos from third party-souces, but well suited in case of presentations, like PPT and PDF. Best for conferencing on any topic that does imply passive learning by listening.
Online Events Collaboration (2)
85%
8.5
Audience polling
80%
8.0
Q&A
90%
9.0
Reporting & Analytics (2)
70%
7.0
Dashboards
90%
9.0
Data exportability
50%
5.0
Performance & Compatibility of Online Events Software (2)
65%
6.5
High quality audio
60%
6.0
Mobile support
70%
7.0
Online Events Security (2)
75%
7.5
Participant roles & permissions
100%
10.0
Confidential attendee list
50%
5.0
Online Events Marketing (2)
65%
6.5
Branding options
70%
7.0
Integration to Marketing Automation
60%
6.0
Online Meetings / Events (4)
82.5%
8.3
Calendar integration
100%
10.0
Record meetings / events
100%
10.0
Slideshows
30%
3.0
Event registration
100%
10.0
  • Participants engagement
Fully satisfied with the inteface, the functioning of the tool and all its features for the purposes I was expected to use it. Reliable security levels, excellent management system live and post-event. A modeeator is essential for the perfect management of a conference with a main host sharing their screen while presenting as it is not possible to read the live comments at the same time.
The tool was one of the first and most used tools before pandemic struck and many other IT companies converted and/or launched their live stream8ng softwares for education management. The system is reliable, accessible through different devices and optimal for managing large audiences with no time-limits. Live chat is always visible on the right side of the screen.
1
GoTo Webinar makes it possible to livestream conferences and events of various kinds, while interacting with other participants invited to the same event and not necessarily belonging to the same organizations. The speaker can also share material on the screen and the chat enables attendees to write questions preventing to interrupt the flow of the event.
GoTo Webinar is available in two different formats. You can either use it desktop version, o download the mobile app. Its functioning in both cases is very intuitive and does not require any particular skill. Its features are intuitive and also well depicted using symbols to enable any user get acquainted with the software straight away.
  • Conferences
  • Livestream events
  • Sharing materials
  • Politely interacting with attendees
  • Make Xmas wishes
  • Organize meetings while abroad
  • Simply connecting people
  • Broadcast pre-recorded events
GoTo Webinar is not boring at all. Its design is extremely intuitive and specific for what its name serves. It is a great software for webinars which have become the trend of "continuous learning". I like the way we can manage participants in the webinars, interacting with them while they cannot disturb the flow of the speech by intruding with the mic.
No
  • Ease of Use
The software is extremely intuitive and reliable, especially when we need to manage a large crowd of participants connecting all at the same time. Sharing content has never been so easy and turning on/off mics or speaker webcams is very easy to do. Managing chat interactions via moderator is also an interesting opportunity.
I would not change GoTo Webinar with other softwares on the market, especially because this product is meant to do what its name tells. Webinars and not just crowded meeting where everyone has the stage, but rather one-way events where people can intervene in a detached way, while following the flow of the events.
  • Don't know
  • Adapting to end-user needs
I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
No premium support was purchased because the software runs smoothly even with its basic version. Rare issues are dealt with care and in a proper manner and shortly. I appreciate colleagues also suggesting me how to solve some issues promptly without even turning up to the support team. This options really helps me.
No
I am not the right person to tell about exceptional support as we only use GoTo Webinar as end-user and have our IT-office manage all issues connected to the software itself. However, they are always happy when they resolve issues and consequently we could not be less if this happens.
  • Sharing content
  • Managing chat
  • Mute participants
  • Reading the quick flow of comments
Yes, but I don't use it
Adria Moskowitz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a small non-profit with state-wide reach. I inherited our GoTo Webinar when I started working at Washington Health Alliance almost 7 years ago. GoTo Webinar includes a free version of GoTo Meeting as well so, theoretically, we can have 2 events going on simultaneously. When the Covid emergency began we increased both the number of administrating staff and meeting participants. We lost our building conference room for which we needed the 800 number so we just cancelled that. We had meetings twice a week that included health care, health plan, government, pharmaceutical and research organizations. One of our member organizations created for another member organization a live dashboard. We were the venue for these organizations to connect so made all these meetings happen using GoTo Webinar. After we got the vaccines developed and distributed, the need for such big meetings (200-500) decreased and GoTo let us change our contract to reduce our staffing and attending needs. They have an amazing video library to host recordings of all these meetings, as well as our member-only All-Alliance meetings (going back 10 years). I do not see an end to our relationship with GoTo Webinar.
  • Responsive to customers changing needs
  • Maintenance of video library
  • Not raising prices or trying to upsell with every communication
  • Social usage like Zoom did so that Zoom became more accepted because it was pushed on the individual sale with a "free" option until it became the normalized product
  • Having 1 login for billing, Meetings and webinar and being able to select the product after login rather than having 3 different sites
It is more appropriate for businesses that have many virtual meetings with many individuals. The 800 number is most appropriate for verbal communication where an outside, or long distance number, is not available. It is great for maintaining a video library to send links to unlimited numbers of people. It is not appropriate for individuals. It did not get the social acceptance that Zoom did with their "free" service, which is now mostly gone.
Online Events Collaboration (2)
90%
9.0
Audience polling
90%
9.0
Q&A
90%
9.0
Reporting & Analytics (1)
40%
4.0
Dashboards
40%
4.0
Performance & Compatibility of Online Events Software (2)
30%
3.0
High quality audio
60%
6.0
Mobile support
N/A
N/A
Online Events Security (2)
65%
6.5
Participant roles & permissions
50%
5.0
Confidential attendee list
80%
8.0
Online Events Marketing (2)
40%
4.0
Branding options
80%
8.0
Integration to Marketing Automation
N/A
N/A
Online Meetings / Events (4)
65%
6.5
Calendar integration
50%
5.0
Record meetings / events
90%
9.0
Slideshows
30%
3.0
Event registration
90%
9.0
  • We were able to reach 8 different sectors of society and keep them all involved with no dropped calls or meetings for 10 years
  • This has enabled us to maintain a permanent member-only video library on our organizations website by linking to the GoTo video library links, and the same for the open community video library
  • Able to have our regular 7 monthly meetings with no conflict with the bigger community connections meetings
For an admin, there is a little bit of training needed. For participants, no training is needed - just click the link.
We needed more participant seats. Plus you can either buy a GoTo Meeting, or buy a GoTo Webinar and get a free GoTo Meeting with it. It is more cost effective that way.
9
Communications, Medical Director, Membership, Executive Director
1
8 years experience using it.
  • Video library
  • Video sharing
  • Membership outreach
  • Video sharing
  • membership outreach
  • n/a
Until we get 8 years of video posted elsewhere, we will continue using it.
No
  • Ease of Use
At the time we purchased it, nothing else existed like it. Then Zoom came along, then Teams. But GoToWebinar is the only place we can host all our meeting videos.
I don't get to make this decision. If another software existed at a better price for video storage and sharing, we might change it. So far, nothing does.
  • Implemented in-house
  • It was before my time with this organization so I don't know
It was before my time. I was hired into it and expected to be able to use it.
No. It's not worth the price for us.
No
They have never provided exceptional support. I'm just supposed to figure it out on my own. I usually Google what I need to find.
  • Scheduling meetings
  • Recording meetings
  • Maintaining video library
  • Sending video links out
  • Anything that requires changing billing or profile
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use GTW for less critical webinars within our organization. For higher-profile events, we use a more premium webinar platform that provides more flexibility and customization.
  • Simplicity of presenter interface.
  • Good video capabilities.
  • Quick to set up an event.
  • Sharing a PowerPoint can be cumbersome. Presenters can't see the other attendees if they only have one monitor. There are workarounds, but it's not great.
  • Registration form options are limited.
  • Post-event emails are wonky. Very little ability to customize.
  • Getting an event started is confusing. Their "Practice", "Start", and "Start Broadcast" options are confusing.
It's good for situations when you don't need a lot of customization. It's also good for rookie presenters because most controls are fairly intuitive for presenters.
Online Events Collaboration (2)
45%
4.5
Audience polling
70%
7.0
Q&A
20%
2.0
Reporting & Analytics (2)
80%
8.0
Dashboards
70%
7.0
Data exportability
90%
9.0
Performance & Compatibility of Online Events Software (2)
85%
8.5
High quality audio
90%
9.0
Mobile support
80%
8.0
Online Events Security (2)
65%
6.5
Participant roles & permissions
40%
4.0
Confidential attendee list
90%
9.0
Online Events Marketing (2)
15%
1.5
Branding options
30%
3.0
Integration to Marketing Automation
N/A
N/A
Online Meetings / Events (4)
52.5%
5.3
Calendar integration
N/A
N/A
Record meetings / events
100%
10.0
Slideshows
60%
6.0
Event registration
50%
5.0
  • Providing a low price point webinar solution.
Aside from the difficulty in sharing a PowerPoint presentation on a single screen, it's fairly intuitive for new users who are giving a presentation. We can get them up and running with minimal coaching.
3
Digital/webinars team
3
  • Paid webinars for clients
  • Internal company webinars
  • All-company meetings
It's not as full-featured as we need. We demand high customizability for our webinars and more comprehensive reporting.
No
  • Ease of Use
When this was initially purchased, ease of use was the #1 thing the team was looking for.
  • Implemented in-house
No
Change management was minimal
  • None
It was simple to set up and roll out initially
  • No Training
Yes
This isn't meant to be a full-featured product. We've used much more customizable webinar software.
Yes - we have customized the interface extensively
Customizations are frustratingly limited. There are some awkward workarounds we needed to put into place.
No - the product does not support adding custom code
No
No
  • Getting a simple webinar up and running quickly
  • Presenter controls within an event are unnecessarily complex
  • Handling questions from the audience is perplexing
  • The permissions granted to different roles are inconsistent
Yes
Acceptably
It's inexpensive enough that you can set up multiple accounts if needed
  • None
  • None
No
No
No
December 05, 2022

The tool for webinars.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use the tool to organize webinars with our customers. Webinars are about presenting a product or solution, which is our offering. Tools enable us to hold the meeting in a structured way. Webinars are normally done with one person presenting and talking, and the other participants are in listening mode with the possibility to ask the question at the end of the webinar.
  • Invites
  • Managing attendees.
  • Holding & organizing webinar.
  • Sign in could be improved.
  • UI could be improved.
  • Attendees management could be improved.
The tool is very well-designed to manage and organize webinars. Especially if the webinar is organized with a large number of attendees, then using the specialized tool is really a big improvement. Tool support many different options which are useful for this kind of meeting, like sending out invites, managing the attendees, and opening session for questions.
Online Events Collaboration (2)
75%
7.5
Audience polling
90%
9.0
Q&A
60%
6.0
Reporting & Analytics
N/A
N/A
Performance & Compatibility of Online Events Software
N/A
N/A
Online Events Security
N/A
N/A
Online Events Marketing
N/A
N/A
Online Meetings / Events
N/A
N/A
  • Less efforts to organize.
  • Less time needed to send invites.
  • Big improvement in collecting data after webinar.
The tool is well designed; of course, some improvements would be welcomed, but the overall note for the usability has to be just high.
  • Zoom
I was not the one to decide on, so hard to answer this question.
  • Analitiics
  • Recording
  • Managing webinars
  • none
  • none
  • none
Yes
I had a good experience with it
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We primarily use GoToWebinar for new business. The solution allows us to reach prospects as well as clients all over the country. Our presentations are informative and allow us to showcase our expertise within our industry and why they need our services. Our presentations are primarily educational for the attendees with a very soft sell of our services.
  • The automated e-mail to registrants. This e-mail allows the registrants to add the webinar to their calendar in a very seamless fashion and in the correct time zone, so there is no confusion and it increases the odds they will actually attend.
  • The recording of a webinar and the ability to edit it if need be and e-mail to 2 different segments (both the attendees and registrants who couldn't make the webinar). These e-mails go out to these groups separately, so it allows you to customize the message you send to each segment.
  • The reporting is another strength of GoToWebinar. It allows you to see how long the registrants were in the webinar, the answers they had for any polls you conducted during the webinar and their answers to any post-webinar survey questions you have. This actually covers three strengths in one. The reporting, the polls, which engages the attendees during the webinar and the survey, which allows you to learn and improve by getting valuable feedback.
  • One weakness is the customization and branding portion is somewhat limited. I'd like to be able to put a message on the registration page that differs from the automated e-mails that go out.
  • When you send out a webinar recording to someone not already registered after the webinar, the link they click on is basically a registration page, and once they register the video will display, which is fine, I just wish it could be a little more clear, it just seemed a little odd to me, I think the template could be cleaned up a bit here, perhaps the video embedded on the initial page and they register on that page for it to play, I'm not sure what the answer is here.
  • The current post webinar survey is only displayed on a users screen after the webinar. I think it would be nice to add a feature where you can send a link to people to after the fact to ask them to fill out the survey once you look at the report and see who didn't fill it out. I found a work around for this, but I think it would be a nice feature to auto generate a survey link that you can send out in personal e-mail, similar to the registration link.
I think this solution is well suited for someone who wants or has clients that are in different areas of the country. It cuts down on travel time and allows you to introduce your self and position yourself as an expert. I think GoToWebinar is not well suited to replace a meeting or presentation that needs to have the personal touch of being there in person to win a piece of business or face time to keep a relationship strong.
Online Events Collaboration (2)
75%
7.5
Audience polling
80%
8.0
Q&A
70%
7.0
Reporting & Analytics (2)
45%
4.5
Dashboards
N/A
N/A
Data exportability
90%
9.0
Performance & Compatibility of Online Events Software (2)
35%
3.5
High quality audio
70%
7.0
Mobile support
N/A
N/A
Online Events Security (2)
65%
6.5
Participant roles & permissions
60%
6.0
Confidential attendee list
70%
7.0
Online Events Marketing (2)
40%
4.0
Branding options
30%
3.0
Integration to Marketing Automation
50%
5.0
Online Meetings / Events (4)
87.5%
8.8
Calendar integration
90%
9.0
Record meetings / events
90%
9.0
Slideshows
90%
9.0
Event registration
80%
8.0
I believe GoToWebinar is a best in class option, although not perfect, I think for delivering an overall solution to hosting webinars, it's the total package. I ultimately chose GoToWebinar because I was very familiar with GoToMeetings which I really liked and it just made the most sense for us. And to be honest, I didn't have time to or want to do a thorough evaluation of multiple products. GotoWebinar's customer service and sales people are top notch when ensuring you get what you need and the answers you're looking for. The tutorials are very helpful and their online resources to troubleshooting came in very handy.
I give it this rating because GoToWebinar is very user-friendly and if you do find yourself looking for something or trying to figure something out, the customer service is very knowledgeable and will get you the answer if they don't readily know. They follow up, which is nice. I also liked how we could copy the actual webinar and set several practice runs with our internal team prior to the actual webinar. It allowed everyone to become very comfortable to minimize any hiccups the day of.
No
For our needs, we only paid for the minimum subscription
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
No
Yes, we were in the middle of a live webinar and I had a question that had just come up, so I called Citrix support and they understood the urgency and they calmly and quickly gave me the answer I needed and it relieved the anxiety level of the entire team.
  • The registration set-up
  • The confirmation e-mails
  • The reporting
  • The recording of a webinar
  • Audio troubleshooting, but that could have been a # of issues and really isn't a problem with the solution
  • To be honest, I don't think it's difficult or cumbersome at all.
Yes, but I don't use it
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