We are a grant-making organization. We use Grantmaker to manage our grant records and processes. Our entire organization uses it, as do our applicant/grantee partners who apply for and receive grants. It is the system we use that enables the grant approval process as well as processes for payments, grant reports, and other grant-related records.
- It's easy to find grant records and related information.
- Excellent tool for managing and displaying processes.
- Technical support is weak. Bugs that are submitted are often not fixed and not even followed-up on.
- The technical documentation is extremely sparse.
Read Brian Burgin's full review
Grantmaker is well suited for managing grant-making processes and records. It's not a very good tool for CRM. We are currently working with an outside vendor to design a module that will integrate with Grantmaker to help with CRM.