It does what it's supposed to, very few bells and whistles (but you also don't pay for bells and whistles)
We use Grasshopper so that our 3 managers can communicate with their team of caregivers, each manager on their own phone, but using the …
Starting at $29 per month
View PricingOverview
What is Grasshopper?
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and…
Recent Reviews
Awards
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Popular Features
- Call screening (36)10.0100%
- Message alerts (43)9.292%
- Answering rules (47)9.292%
- Mobile app for iOS (35)8.989%
Pricing
Solo
$29
On Premise
per month
Partner
$49
On Premise
per month
Small Business
$89
On Premise
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Grasshopper Tekla Live Link Beta Bridge Demo Pt1
YouTube
Grasshopper Generative Design Tutorial: Galapagos - Evolutionary Solving
YouTube
Demo Grasshopper Automatic Section Script for Rhino3d
YouTube
Rhino 6 Grasshopper - displaying realistic materials using Cycles
YouTube
Build a WUFI passive model in Grasshopper with Honeybee
YouTube
hyperbolic paraboloid via grasshopper
YouTube
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Grasshopper?
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
Key Features
Key Features
- Desktop + Mobile Apps
- Voicemail Transcription
- Simultaneous Call Handling
- Custom Greetings
- Reporting
- Business Texting
- VoIP/Wifi-Calling
- Virtual Fax
- Incoming Call Control
- Business Phone Number
- Call Forwarding
- Voicemail
- Extensions
- Call Transfer
- Instant Response
Grasshopper Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Video screen sharing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Grasshopper Video
What is Grasshopper?
Grasshopper Competitors
- Phone.com
- DialPad
- PhoneSpeak
Grasshopper Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | No |
Frequently Asked Questions
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
Phone.com are common alternatives for Grasshopper.
Reviewers rate Multi-level Interactive Voice Response (IVR) and User templates and Call screening highest, with a score of 10.
The most common users of Grasshopper are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(92)Attribute Ratings
Reviews
(26-50 of 54)Companies can't remove reviews or game the system. Here's why
September 26, 2019
Essential Business Tool
Score 10 out of 10
Vetted Review
Verified User
- Increases number of clients.
- Increased volume.
- Customer satisfaction.
September 25, 2019
Grasshopper is a great virtual phone solution for small businesses with easy extensions, call screening, and personalized greetings
- Grasshopper allows us to easily deal with customers via correct person and channel without the need for a hardware solution.
- Grasshopper allows our team to be mobile and accessible from the same number or extension, even while traveling.
September 19, 2019
Don't Let It Get Away
Score 10 out of 10
Vetted Review
Verified User
- Increased Customer Callthrough
- Improved Ability to Connect and Convert Prospects
- Increased Professionalism
September 19, 2019
Pros and cons of Grasshopper
Score 8 out of 10
Vetted Review
Verified User
- It has helped us maintain professionalism.
- It is frustrating not being able to see who is calling.
September 19, 2019
We love Grasshopper!
- Great value for the money!
September 19, 2019
Jumps Over The Competition!
- I'm sure that Grasshopper's impact on our bottom line is a positive impact, although I'm not able to quantify it in terms of dollars. When a call comes in, our appearance is always professional and top-notch. If we used personal cell phones for our remote and mobile staff, it doesn't present a cohesive look to our customers. Further, if an employee leaves or retires, we need only redirect the extension, so our customers aren't inconvenienced. The monthly fee we pay is small compared to the convenience and flexibility it affords.
September 19, 2019
Good Grasshopper Experience
- Excellent for 24 hours fax reception.
September 19, 2019
Great for an Individual Independent Contractor
Score 10 out of 10
Vetted Review
Verified User
- The cost of service is 1/3 our former telephone company, and we do not need the expense of an answering service. Our telephone costs were cut by about 80%.
September 19, 2019
Great For Screening Tenants
- Gives potential tenants an opportunity to reach us and to be screened before we return calls so that’s positive. Otherwise we only really use it because it keeps our personal number private.
September 19, 2019
Excellent service, great value
- Having an IVR allows us to miss fewer calls from clients or prospects, positively impacting our sales.
- Saving money by not having to hire a receptionist helps keep our expenses down.
- I do believe that the professional image our Grasshopper IVR gives our customers has a positive impact on our customer loyalty.
September 19, 2019
Quick review for an effective small business phone system.
- A low-cost solution for small and new businesses. We have a better understanding of what works and does not work, specifically for generating effective calls.
September 19, 2019
Grasshopper Helps Hosts Non-profit Helplines
- Grasshopper saved us from hiring a dedicated operator or outsourcing to call center.
September 19, 2019
Built for businesses, Grasshopper brings sanity to your phone directory.
- Grasshopper's monthly fee pales in comparison to the value we receive in centralized management and logging of phone calls from customers, from sales to support to executive functions.
September 19, 2019
Words from a real Grasshopper user.
Score 10 out of 10
Vetted Review
Verified User
- The calls we receive allow us to interact with new clients and grow our business.
September 19, 2019
A great software for the price
- We get phone calls.
- Embarrassing when I miss one though because it doesn't come through.
- For me, the less I think about my phone system the better. I expect it to be invisible.
September 19, 2019
Grasshopper Keeps My Church Ministry Mobile
- Running our church without a landline has built flexibility into our weeks.
- Being able to list which of our staff is on vacation is a positive impact.
- I love being able to visit church members in hospitals hours away without missing important calls.
September 19, 2019
Can hop around like a grasshopper and not miss a call!
- It has been a positive implementation overall.
September 19, 2019
Grasshopper Review
Score 8 out of 10
Vetted Review
Verified User
- Promotes closer relationships with our clients.
- Improved client retention.
- Client convenience.
September 19, 2019
I Love Grasshopper
Score 10 out of 10
Vetted Review
Verified User
- I've only had positive experiences and thus a positive ROI.
September 11, 2019
Grasshopper makes Business phone system set up a breeze and affordable!
- Grasshopper has made it very cost effective to scale with employees as there are no additional costs for adding extensions to the account.
- Low startup costs makes for easy entry
- Easy to use for everyone
February 08, 2019
Perfect system for the small business with a focus on mobility
- The ROI is very good as long as you have a limited number of users and you don't require physical handsets.
- This is a very good system for any company where the majority of the employees spend a lot of time in the field.
- From day one, I've always been impressed by the features that were available.
- The cost is incredibly small for the plan I use and the feature set we get is absolutely fantastic. I'm generally spending less than $20/month and that allows us to handle all of our business calls.
- It has definitely saved time as well because any incoming voicemails or faxes are immediately emailed. That alone saves me time from having to log in to the Grasshopper interface.
- Setup also saves time. Set things up once, and you'll almost never have to do it again (unless you're adding a new user or changing cell phone info). The app is feature rich, although admittedly I do not use it as much as the online site when I need to address issues. Get familiar with the online user interface as this is the easiest way to get things set up.
December 01, 2018
Put a spring in your phone system with Grasshopper
- When setting up my business I was debating getting a cell phone with a new number specific to that business, but Grasshopper allows me to keep my same phone number by having an 888 number that can be forwarded to my existing phone. This saves me a big phone bill each month.
- Receiving voice messages via email allows me to expedite response or forwarding the email along with voice message to the proper agent, again saving time and money.
- The use of extensions, with custom answering messages can streamline and help filter some calls, like giving directions to our facility or where to go to get more information.
November 28, 2018
Grasshopper: If you're looking for basic call functionality at an affordable price, this is the tool for you
- Overall, Grasshopper has had a positive impact on our business because it allows our employees to be reachable by clients if need be. Occasionally we get a disgruntled caller if we can't forward the call, however these are not typically clients so it doesn't appear to have affected our business overall.
November 20, 2018
Jumping to the top of our PBX hunt
- Saving time and money on a traditional PBX system
- Giving customers an easy way to reach the team without needing phone lines installed